Katie McGonigal

Experience

• 

  Tangerine Search Inc.

  [Interim] Chief Operating Officer

  May 2022 - Present

  Tangerine Search is a San Francisco Bay Area based HR Services and Recruiting Firm supporting clients across the United States and globally. We offer white-glove services to our corporate clients, connecting them with top talent and the kind of HR expertise that drives both velocity and risk mitigation. Clients include cutting-edge startups that are revolutionizing future tech in AI, Machine Learning, and more. We also support well established industry leaders in streaming media, banking, healthcare, software, gaming, and more.

  • Partnering with CEO and Founder of boutique and profitable HR and Talent Consulting firm to uplevel the organization across every facet
• 

  Pantheon Platform

  Head of Employee Experience, Talent Acquisition, Diversity & Inclusion

  Jun 2019 - Nov 2021

  Pantheon is a profitable, rapid scaling tech start up that defined the category of “WebOps” and powers the internet

  • • Built HR function out from scratch including recruitment, D&I strategy and programs, performance management, organizational design, rapid and high volume hiring and restructuring, global talent strategy, learning paths for all
  • • Architected high functioning Recruiting, DEI, Training, and HR team and recruited, onboarded and retained 2x company headcount with measurably improved talent including 20 Senior Leadership Team members
  • • Launched Diversity training series, 4 ERG-s, Diversity Task Force and compelling events, externally facing virtual experiences and education activities with focus on CSR program impact, lgb+ and trans-inclusion, Asian-inclusion, and anti-racist work, as
  • • Architected data and analytics to inform strategy, programmatic approach, capacity planning, cost control, and to effectively measure alignment to business objectives and related ‘wins and losses’
  • • Targeted increased women in both leadership and underrepresented roles at Pantheon and exceeded hiring goals by 12%. Rolled out female emerging leaders program which yielded measurably improved engagement as well as 22% increase in promotions
  • Winner of Inc.'s prestigious Best Workplaces award, 2019
• 

  Scribd

  Head of Talent and D&I

  Jun 2018 - Jul 2019

  The "netflix of books", Scribd is a digital document library, with over 170M documents and counting. Find and upload text on every topic and niche — all for one monthly subscription.

  • Scaled the organization from 87 FTEs to 300+ including introduction of Amsterdam and Toronto offices • Built high performing team from scratch and phased out unproductive vendors, tools, processes, and partners
  • Rolled out process improvements and programs that measurably improved manager performance, new hire experience, pre-hire and performance management assessment and feedback, targeted diversity recruiting and employee inclusion initiatives
  • Introduced ATS, HRIS tools as well as cutting edge survey and performance management technology resulting in improved user experience and meaningful data to inform newly developed targeted recruiting approaches and employee initiatives
  • Introduced job levels and compensation bands and coached the organization through the introduction of forecasting human capital, skill gaps assessment and strategy, relevant career pathing and effective internal movement.
• 

  Turnitin

  Global Head of People, Talent, Diversity and Learning

  Jul 2015 - Jan 2018

  Turnitin is a global company dedicated to ensuring the integrity of education and meaningfully improving learning outcomes. For 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types.

  • Oversaw people functions globally for rapidly growing Start-up leading to largest sale in EdTech history
  • Scaled organization from 150 FTEs to 500+ globally including standing up, staffing and managing sites in Netherlands, Australia, SE Asia, Korea and UK
  • Developed Employer Brand, Employee Engagement, Performance Management, OD and Culture work and D&I Programs that have led to measurably higher attraction, engagement and retention and increas-ingly strategically diverse pipeline
  • Built team from 1 to 18 globally and introduced programs and processes that measurably increased employee engagement including benefits, rewards, emerging leader programs as well as restructure of management of transactional work
  • Built intensely favorable relationships and strong credibility with Leadership and individuals at all levels which led to significantly reduced vendor costs, new and aligned and successful forecasting, people metrics, onboarding, performance management
• 

  Blue Shield of California

  HR Leader and Head of Talent Acquisition, HRIS and DEI

  Apr 2012 - Jul 2014

  Blue Shield of California strives to create a healthcare system worthy of its family and friends that is sustainably affordable. Blue Shield of California is a tax-paying, nonprofit, independent member of the Blue Shield Association with 4.7 million members, 7,800 employees, and $22.9 billion in annual revenue. Founded in 1939 in San Francisco and now headquartered in Oakland, Blue Shield of California and its affiliates provide health, dental, vision, Medicaid and Medicare healthcare service plans in California. Blue Shield of California complies with applicable state laws and federal civil rights laws, and does not discriminate on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, or disability. Blue Shield of California cumple con las leyes estatales y las leyes federales de derechos civiles vigentes, y no discrimina por motivos de raza, color, país de origen, ascendencia, religión, sexo, estado civil, género, identidad de género, orientación sexual, edad ni discapacidad. Blue Shield of California 遵循適用的州法律和聯邦公民權利法律，並且不以種族、膚色、原國籍、血統、宗教、性別、婚姻 狀況、性別認同、性取向、年齡或殘障為由而進行歧視。

  • Oversaw all recruiting functions including contingent, executive and contract workforce and enterprise-wide diversity and inclusion programs supporting 5000+ employees and 40+ direct reports.
  • Took scattered and unfocused team, perceived by the business as ‘order takers’ with little to no pro-cess overall and converted them to a highly functioning and targeted recruiting machine
  • Increased new hire engagement and decreased early turnover by significantly im-proving candidate, and new hire onboarding experience
  • Increased hiring manager satisfaction
  • Reduced YOY costs by over 20% by streamlining vendor partnerships as well as by honing online sourcing strategies
  • Streamlined and improved multitude of processes to do with HRMS, ATS technologies and as a result measurably enhanced TA team as well as internal customer experience
  • Measurably increased pipeline of targeted diversity talent and veteran talent at little to no cost
  • Built deep relationships with leadership and utilized high impact influencing strategies across the organization to combat perception challenges regarding the efficacy of Talent Acquisition
  • Built data integrity and tech platform to create accurate and customizable People Metrics Dashboard
  • Actively engaged in the highly rewarding work of building and effectively socializing Employer Brand, an online and interactive Onboarding experience, a company wide Diversity and Inclusion Strategy and a highly strategic and targeted approach to sourcing and critical needs pipeline