Michael Muse

  1. Sales
  2. Operations
  3. Revenue Operations
  4. Enablement Software

Salesforce and Operations Enablement Software Specialist

Muse Operations helps growing companies establish excellence team by team by improving their productivity software. 


I'm an expert in the tools and techniques needed, having grown businesses from the ground up to hundreds of people as both a founder and in senior leadership roles in Operations and Product. My LinkedIn


  1. Salesforce
    Salesforce
  2. Zapier
    Zapier
  3. HubSpot
    HubSpot
  4. Zendesk
    Zendesk
  5. Intercom
    Intercom
Michael Muse

Work

  • Flowdometer - Timeline Tracking, SLA tracking, Stage Duration, Cycle Time

    Flowdometer - Timeline Tracking, SLA tracking, Stage Duration, Cycle Time

    • Operations
    • Customer retention

    We also operate a free tool used by ~500 businesses. It is available on the AppExchange and allows you to set goals or SLAs for any process in Salesforce for free. Track the duration between changes to any field on any object.

    https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000GB0VkUAL
    • Zoom
      Zoom

Experience

  • Muse Operations

    Muse Operations

    Consultant

    Apr 2018 - Present

    Run your Operations in Salesforce. Setup structured Ops workflows alongside your core CRM data.

    • Implementations and ongoing work for companies such as Andela, Electric, Trialspark, Starry, Vettery, and dozens others

Similar Members

  • Ethan Hays profile image
    Ethan Hays
    1. Product Strategy
    2. Go-To-Market Strategies & Implementation
    3. Fractional GTM Leader
    4. Outsourcing
    5. Product Management
    Founder, builder & scaler: I've helped 6 startups generate successful exists

Send me Talent

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