Aarti Bhatnagar

Experience

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  Aarti Bhatnagar Coaching & Consulting

  Executive Coach & Founder

  Jul 2023 - Present

  Empowering aspiring and current Chiefs of Staff and Operating Leaders to take on the role with confidence - accessing their inner capacity to solve problems with creativity, clarity, and courage.

  • In 4 months, have signed on and am working with 25 Chiefs of Staff and Operating Leaders from companies like Pinterest, Patreon, KPMG, and Service Now.
  • Supporting founders source, hire, and onboard their next Chiefs of Staff.
  • Primary Executive Coach for communities like Ask a Chief of Staff and the Chief of Staff Network.
  • Leading sessions for leaders on Rhythm of Business building, Delegating, and Strategic Planning.
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  Guild

  Chief of Staff

  Jan 2021 - May 2023

  At Guild, we help employers provide tuition-free education, skilling, and career mobility to their workforce.

  • Business Operations Lead: Responsible for staff meetings, board decks, leadership meetings, and executive communications
  • Strategic Initiatives: Led operational initiatives (e.g. creating an internal communications strategy, developing an enablement and knowledge management strategy, and leading culture/DEI efforts) and catalyzed business initiatives (e.g. developing a strat
  • Thought Partnership: Provided staff sentiments, organizational restructure strategy, and candid feedback to the President
  • Culture: Served as Chairperson for a 500+ person Employee Resource Group (ERG) dedicated to enhancing experiences for women in the workplace and served as Executive Sponsor for the Asian American Pacific Islander (AAPI) ERG
  • Leader of the People Operations’ 10-person team which unlocked the People Team’s ability to scale by managing/advancing systems and enacting data-driven solutions for the Talent Acquisition, Talent Management & Development, and Core HR (payroll, benefits,
  • Driver of key cross-functional initiatives including Guild’s HR tech strategy and governance processes, a major HRIS transformation project, a headcount and associated budget planning revamp initiative, Guild’s diversity hiring strategy, and the managemen
• 

  Change.org

  Chief of Staff and Product Operations

  Feb 2019 - Nov 2020

  The world's platform for change.

  • Supported the CTO and VP of Product with running a 70+ person global Product Development (PD) organization by owning communications, process improvements, people development, and tool management
  • Owned the execution of quarterly OKRs, initiative prioritizations, staff surveys, and board meeting preparations
  • Facilitated weekly team kickoffs, executive team meetings, and leadership communications for PD staff
  • Owned strategic initiatives such as implementing Confluence for stakeholder management, devising methods for increased user-centricity, running professional development initiatives, and hiring an EA for leadership time management
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  Educationsuperhighway

  Program Director

  Sep 2014 - Feb 2019

  Closing the digital divide for the 18 million households that have access to the Internet but can't afford to connect.

  • Led EducationSuperHighway’s Programs Team, made up of 20 cross-functional members
  • Designed and owned all end-to-end program processes for our multi-year consulting services; 100 school districts were supported in year 1 and over 4000 were supported by year 4
  • Served as the project lead for school district connectivity upgrades in 10 states; responsibilities include leading teams to achieve project milestones, strategizing optimal solutions for districts, and managing relationships with state agencies
  • Analyzed a fiber build solution for 15 districts in Virginia which resulted in a 500% increase in bandwidth for only 15% more in cost; the results were featured by the White House
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  PwC

  Advisory - Senior Associate

  Jul 2011 - May 2013

  PwC helps organizations and individuals create the value they're looking for. We're a network of firms in 157 countries.

  • Advised a national airline on loyalty program strategies that resulted in $100M in annual savings; Assessed the financial impact of program changes to 30 partner alliances and developed material for contract negotiations with partners
  • Created a data model, with 43 interviews and 1300 survey responses, to provide PwC's executive leadership team with internal investments options ($100M+) that could increase customer retention, acquisition, and share of wallet
  • Co-founded PwC’s pro bono consulting service which solves operational and strategic challenges for local nonprofits