Discover the main responsibilities of a Chief Product Officer (CPO) and get a practical CPO job description template. Find out about CPO salaries and the best way to hire one.
Alexa Schwarz
Fractional CPO, ex Amazon, JP Morgan
Technology, strategy, and operations leader in consumer tech, with depth of experience driving innovation and growth. Adept at navigating complex organizational structures and cultures to drive innovation and deliver results across early stage startups to mature businesses.
Passionate about new applications for generative AI and delivery of omnichannel (digital and physical) solutions to solve customer problems.
Core competencies include product management, cross functional stakeholder management,…
Work
In-Store Code
https://www.amazon.com/gp/help/customer/display.html?nodeId=GQFQB7U5E75HM3EEThe In-Store Code is a QR code that can be used for payment or savings across Amazon Physical Stores and Whole Foods Market. Product lead for launch across 500+ stores in Amazon shopping app and Whole Foods Market app.
Amazon One checkout coming to all Whole Foods stores in the U.S.
https://www.aboutamazon.com/news/retail/amazon-one-whole-foods-market-palm-scanningAs adoption of Amazon One continues to increase among third-party retailers and their customers, Amazon doubles down on palm recognition across its network of Whole Foods Market stores.
Led CX requirements for Whole Foods Integration and Amazon One
Starbucks and Amazon Go partnership
https://www.msn.com/en-us/money/companies/starbucks-and-amazon-are-opening-a-store-together-in-new-york-city-with-more-in-the-works/ar-AAQQVdwLaunched Just Walk Out technology partnership in Starbucks, including new suite of product features to enable successful launch
Whole Foods Market with Just Walk Out Shopping now open in Washington D.C.’s Glover Park neighborhood
https://media.wholefoodsmarket.com/whole-foods-market-with-just-walk-out-shopping-now-open-in-glover-park/New Whole Foods Market Glover Park store offers the option to skip the register using Amazon’s Just Walk Out technology.
Led the initial business strategy alignment, return on investment, cross functional company alignment, resource allocation. Owned all digital workstreams to support the launch.
Experience
Sunpower Corporation
Director of Product Management
Jan 2023 - Present
Climate tech company with the mission to make clean energy affordable and accessible to everyone via installation of solar, battery storage, and EV chargers.
- • Lead software Product Management team responsible for core operations systems and consumer app to enable solar, battery storage, and electrical vehicle charger sales, installation, and maintenance for residential and multi-family projects.
- • Own digital product strategy and execution to drive paradigm-shift to customer self-service and process automation including: product vision, roadmap prioritization (15-person engineer team), development and launch of digital products.
- • Responsible for Operations strategy to transform and simplify internal processes, roles, and responsibilities to improve unit economics and profitability of residential installation network.
- • Oversee digital product delivery for a strategic partnership to expand core product offering for clean energy services to bi-directional and uni-directional electrical vehicle chargers.
- • Manage digital investments to support company wide pricing strategy and improvements to unit economics.
- • Oversee strategic investment determination, build vs buy software decisions, and ultimate tech builds or integrations.
Dorm Room Fund
Mentor
Jun 2022 - Present
Built by students and backed by Midas-List winners and some of the best VCs in the country, we help student founders get all the help they need to take their companies to the next level- while helping our student investors become next generation of venture capitalists
- Product mentor for Female Founders Fund
Warby Parker
MBA Intern - Strategy and Planning
Dec 2017 - Apr 2018
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We’re constantly asking ourselves how we can do more and make a greater impact—and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the world—without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Glasses, sunglasses, contacts, and eye exams—we’ve got your eyes covered. Shop prescription eyewear starting at $95 online or find a store near you at warbyparker.com Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. As of 2020, over eight million pairs have been distributed—and we’re only just getting started. Learn more at warbyparker.com/buy-a-pair-give-a-pair. Community Guidelines: https://warbyparker.tumblr.com/post/680985512416313344/community-guidelines
- Supply Chain Management
Amazon
Principal Product Manager, Technical
May 2017 - Jan 2023
The everything store
- Spent 5 years at Amazon in product leadership roles, ranging from Whole Foods Integration to Amazon's COVID-19 testing efforts.
- Led product team and priorities of 15 person engineering team, focused on third party expansion of Amazon’s autonomous retail technology (Just Walk Out) enabled by computer vision, generative AI, sensor fusion, and deep learning.
- Conducted customer research and gathered internal stakeholder requirements and user stories to inform priorities for cross functional global team of 40+ product managers, designers, engineers, business developers, and data scientists to expand Just Walk
- Launched Amazon’s physical store identity, payment, and savings QR code (In-Store Code) in the Amazon and Whole Foods Market shopping apps, that can be used at all Amazon and Whole Foods Market physical store touchpoints.
- Defined Whole Foods in-store checkout vision and owned product roadmap for cross-company initiatives to reduce time shoppers spend in-line across network of 500+ stores to improve shopper retention, reduce store congestion, and improve labor efficiency.
- Launched Just Walk Out Technology at full-sized 35K square foot Whole Foods Market stores, largest Just Walk Out store launch to date. Owned end to end customer experience across Whole Foods Market and Amazon mobile apps, including alignment on business
- Led Whole Foods Market COVID-19 Task Force during the pandemic. Defined and launched COVID-19 testing workflow, including benefits notifications, registration, sample collection, and results notification to expand COVID-19 testing access to frontline wo
Primary Venture Partners
Venture Fellow
Jan 2017 - Apr 2017
A seed-stage venture capital firm responsible for backing NYC’s most promising founders.
- Venture thesis focused on digital health and wellness.
Spring Inc.
Strategy and Business Analytics
Sep 2015 - Jun 2016
Venture backed e-commerce marketplace acquired by Shoprunner
- • Developed company-level analytics by identifying key metrics to influence decisions and assess business performance, leveraging SQL and analytics tools to standardize definitions, calculations and measurement of Key Performance Indicators.
- • Constructed and delivered daily, weekly, and monthly business dashboards to leadership team and established process to monitor, visualize, and share performance internally for the first time in company history.
- • Presented data driven business opportunities and insights to company President and leadership team during weekly reviews.
- • Recommended and implemented new marketing and promotional strategies to enhance profitability based on analysis of ROI, Customer Lifetime Value, conversion and repeat purchase rate.
J.p. Morgan
Analyst
Jun 2013 - Sep 2015
JP Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available.
- • Operated within a team that managed $1B in assets for trusts, endowments, foundations, and ultra-high net worth individuals.
- • Cultivated relationships with ~100 existing and prospective clients, growing client relationships by 8% and team revenue by 12% in two years, representing ~$11M in revenue for the firm.
- • Identified opportunities for new client acquisition, devised initial prospecting strategy and created investment proposals with client-specific asset allocations and portfolio construction, working across asset classes.
- • Presented proposals at in-person client meetings and ultimately led the investment implementation of over 50 new accounts.
- • Acquired 24 new clients (~$360M in assets) and broadened the scope of existing relationships to leverage the full capabilities of J.P. Morgan’s platform, including investment management, lending, trust and estate planning.
the Estée Lauder Companies Inc.
Summer Intern
Apr 2011 - Jul 2011
The Estée Lauder Companies (ELC) is a multinational cosmetics company that manufactures, markets, and sells skin care, makeup, fragrance, and hair care products
- Bobbi Brown brand - responsible for strategy and execution for global consumer marketing across channels
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