Seasoned executive for product management, strategy, consumer business and technology, customer service, and supply chain management. Successful track record of delivering results, thinking big, innovating, and steering consensus across multiple x-fn technology, business, and consumer experience teams. Change agent known to challenge the status quo and traditional approach. Balanced judgment with technology and business perspective, strong problem-solving and analytical skills, global experience, and a customer-obsessed, entrepreneurial approach.
Led a durable strategy for Google Drive focusing on sustainable storage model, improved end user love and new commercial value across various user classes (consumer, large enterprises, SMBs and education).
PM exec lead for x-PA Covid response for Google Search (~100 team members) through organic results and search features (e.g. Organized Search Results Page, Stats and Maps, Curated Q&A, News and Twitter highlights, Vaccine Distribution, etc.) resulting in 5% of search traffic in peak weeks covering 68 languages and 200 countries.
PM exec lead on the US Elections 2020 for Google Search with features for Voter Assistance and Election results achieving all time high search traffic - 46% of US traffic and 22% global traffic in peak weeks and 60% feature interaction rates.
Grew the Food Ordering Search vertical from ground up to 1M orders/week with GMV ARR of $1B across global markets: US, IN, AU, CA, DE, BR.
Achieved $500M+ savings via software automation, radically improving the predictability of machine delivery and upgrades, reducing lead times, and enabling granular deployments and rapid modifications.
Head of Product Management for Thrasio Inc. - a e-commerce digital age consumer products company and #1 aggregator with technology platform as a key enabler to economies of scale. Owned creation of multi-year strategy and operationalization of technology
Mar 2022 — Jan 2023
Google
Senior Director, Product Management, Google Drive
Head of Product Management for Google Drive with 1B+ monthly active users. Led a durable strategy for Google Drive focusing on sustainable storage model, improved end user love and new commercial value across various user classes.
Head of Product Management and StratOps for all Search Vertical Product Experiences (Sports, Media, Weather, Translate, Health, Crisis Response, Civic Services and more) accounting for 1/3rd of Search traffic and growth higher than Search overall.
Led Product Management, UX, Business Analysis and Technical Project Management for software that optimizes supply chain, forecasting, and resource management for all of Google Fleet (compute, networking, power, and data centers).
Sep 2015 — Apr 2016
Instacart
Vice President
Provided product and operational leadership to improve supply utilization, productivity, and logistics delivery efficiency to radically reduce the cost of delivery.
Led the product management and strategy for Global Supply Chain and Logistics for Walmart eCommerce.
Mar 2013 — Jun 2014
Amazon
GM, Amazon Fresh and Same-day Delivery, Amazon.com
Launched Amazon Fresh and Same-day Delivery solutions ground-up across the US. Led strategy, product management, technology roadmap, business metrics, and operational execution for Amazon Logistics.
Oct 2011 — Mar 2013
Amazon
Chief of Staff to SVP Supply Chain, Amazon.com
Worked closely with the Senior Leadership team (C-Level) on company-wide strategic initiatives.
Apr 2007 — Oct 2011
Amazon
Sr. Manager, Inventory Planning and Supply Chain Technology
Led a global team of software engineers responsible for solving complex inventory management problems for $20B worth of inventory through optimal vendor sourcing, continuous buying, procurement, and allocation across fulfillment centers.
Jun 2004 — Apr 2007
Amazon
Manager, Consumer Experience
Technical co-founder of Amazon Prime - lead and principal architect of consumer facing tier-1 inventory availability and promise systems providing guaranteed delivery promises.
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