Discover everything you need to know about the average fractional CMO salary range, pricing models, and how they stack up against full-time CMOs.
Christina Garnett
Fractional CCO, CX advocate, and advisor
I'm a customer-centric leader, with experience across Fortune 500 companies, startups, agencies, higher education, nonprofits, and small businesses.
I excel in program optimization, problem-solving, and strategic positioning across the customer journey.
I'm featured in HubSpot Academy's and Semrush courses (Social Media and Social Listening) and am a partner for On Deck's Community Builder Program, teaching a module on advocacy as a community growth lever. I've spoken at events like the Cannes Lio…
Work
Pocket CCO
https://www.pocketcco.comYour go-to Chief Customer Officer and advisor, crafting seamless customer experiences across marketing, sales, and community.
HubFans Advocacy Program
https://offers.hubspot.com/hubfansLaunched and led the HubFans advocacy program for HubSpot's customers and partners.
10 Takeaways from Chewy's Master Class on Customer Care
https://www.adweek.com/brand-marketing/10-takeaways-from-chewys-master-class-on-customer-care/Audit of Chewy's approach to customer care, written for Adweek.
Experience
neuemotion
Fractional Chief Customer Officer
Jan 2024 - Present
- Formalized ICP, USP, and customer onboarding process.
- Secured brand mention in Forbes.
Pocket CCO
Fractional CCO and Advisor
Dec 2023 - Present
- Created CCO Dashboard for customer journey KPIs.
- Created Community Builder Workbook for clients.
- Secured brand mention in Forbes.
Adweek
Contributing Writer
Dec 2020 - Present
- Top 20 Voice Piece of 2023.
- Multiple articles featured as Editor's Choice.
HubSpot
Principal Marketing Manager, Offline Community and Advocacy
Feb 2021 - Dec 2023
- Launched and led HubFans program.
- Created and launched Revenue Council, INBOUND Correspondents, After Hours Show with George B. Thomas, and Speakers Bureau.
- Six figure attributable MRR from advocacy initiatives.
- Double digit increased retention rate through advocate initiatives.
Vizit
Senior Insights Strategist
Sep 2020 - Feb 2021
- Upsold strategy playbook client based on work and presentation of deliverables.
- Created strategy playbooks based on AI lens for CPG brands.
ICUC
Strategist
May 2019 - Jul 2021
- Created strategy playbooks for Fortune 500 brands.
- Led social monitoring team for select clients.
- Liaison for global clients with localized teams.
- Upsold clients to increase hours and services.
Roanoke SBDC
Marketing Director
Oct 2016 - Jun 2018
- Consulting with hundreds of clients from ideation to exit strategy.
- Served as in house marketing and consultant.
- Chair of state SBDC branding committee.