Jerome Thibaud

Experience

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  Big Health

  Head of Engineering | Acting VPE | Advisor

  Jun 2020 - Dec 2023

  Big Health's mission is to help millions back to good mental health. They offer a suite of digital therapeutics products that are safe and effective non-drug alternatives for mental health.

  • Delivered Big Health's suite of Digital Therapeutics solutions through strategic vision, collaboration, automation, and team empowerment.
  • Met the needs of Big Health’s business by quickly scaling a fully remote team through a tight cross-functional partnership.
  • Drove engagement, team retention ( > 85%) and productivity by executing a cultural shift towards team empowerment.
  • Enabled strategic decision making by providing critical data and insights to the teams and delivering critical client projects.
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  StubHub

  Chief Architect

  Jun 2019 - Jun 2020

  Stubhub is a secondary market event ticketing platform offering individuals the ability to re-sell their unused tickets but also allowing large venues and organizations to manage their inventory risk.

  • Increased team effectiveness by brokering collaboration across the StubHub engineering organization, and championing autonomy and a DEVOPS culture.
  • Advanced the modernization effort and cloud replatforming by coordinating contractors and internal teams, promoting continuous learning and introducing new relevant technologies.
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  Eventbrite

  Chief Architect

  Aug 2017 - Jun 2019

  Eventbrite is an event ticketing platform providing individuals and venues with an integrated solution to manage their live events, market and sell their tickets online.

  • Led Ticketfly’s architecture through its acquisition by Pandora for $450M in 2015 and by Eventbrite in 2017.
  • Enabled the migration of most of Ticketfly’s client base and the capture of the corresponding revenue before the ramping down of the platform 3 years later.
  • Enabled continuous operations for the clients remaining on the Legacy platform by monitoring and maintaining infrastructure and services.
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  Ticketfly

  Chief Architect | Director of Technology | Tech Fellow | Senior Software Engineer

  Mar 2011 - Aug 2017

  Ticketfly was an event ticketing platform providing independent venues, small arenas and festivals such as Burning Man with a fully integrated solution for event management, web presence, marketing and online ticket sales. Ticketfly was acquired by Pandora for $450M in 2015 and later acquired by Eventbrite in 2019.

  • Led Ticketfly’s architecture roadmap through its acquisition by Pandora for $450M in 2015 and by Eventbrite in 2017.
  • Achieved scalability and resilience for the Ticketfly platform through coordinated architecture processes: from Monolith to Microservices and replatforming to the AWS cloud.
  • Met company objectives and maintained clients satisfaction by leading and delivering critical projects and ensuring seamless operations.
  • Improved team effectiveness through education, coaching, process and tools.
  • Attracted new engineering talent through repeated engagement with the tech community: meetups, conferences, hosting.
  • Lead a team of 5 great engineers to ensure that core commerce and inventory services would continue to scale and meet the demands of the business.
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  Calypso Technology

  Senior Software Engineer

  Oct 2004 - Jan 2011

  Calypso (Now a part of NASDAQ) s a software application provider specializing in Capital Markets, Investment Management, Central Banking, Risk Management, Clearing, Collateral and Treasury & Liquidity. Their integrated suite of trading and risk applications is used by banks and other financial companies.

  • Provided scalability and low level core components to all Calypso product engineering teams. Onsite with clients to introduce and support new capabilities. Advanced and modernized engineering practices through new processes and tooling.
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  Société Générale

  Software Engineer

  May 2001 - Sep 2004

  A European leader in financial services for over 150 years, Societe Generale is built on three complementary businesses: French Retail Banking, International Retail Banking and Financial Services and Global Banking and Investor Solutions.

  • Provided the trading floor with market data from multiple sources they used as reference for P&L calculations and for pricing across the bank's international network. Provided traders with modelling tools for crafting advanced financial products.
  • Accelerated "Straight Through Processing" of trades through automated document generation and exception management.