Bruce McLachlan

Experience

• 

  Fourthline

  Software Engineering Manager

  Jul 2022 - Present

  The new standard in KYC. We verify millions of identities for banks and fintechs.

  • Key role at the juncture of Product, Engineering, and Customers, helping find PMF.
  • Led 4 engineering teams building high-tech, complex products
  • Steered the architectural direction, improved engineering efficiency, agile product delivery, and seamless customer implementations.
• 

  Switchboard

  Information Technology Consultant

  Mar 2022 - Jun 2022

  The error monitoring and incident response platform for Zapier and Integromat.

  • Develop technical architecture for integration with NoCode automation partners (including Zapier, Make/Integromat, Airtable)
  • Act as liason and key contact between integration partners and customer
  • Lead engineering team objectives and delivery around integrations and product roadmap
• 

  Backbase

  Technical Director

  Dec 2016 - Feb 2022

  We Build Banks That People Love

  • Product: Coordinate complex product requirements and delivery schedules. Ensure alignment of product delivery and customer expectations.
  • Architecture: Steering and direction of product architecture, integration architecture, security, infrastructure
  • Leadership: Led engineering department of 150+ people. 18+ Solution Architects as direct reports
  • Customers: Managed portfolio of 30+ customer accounts as the key technical stakeholder and point of contact, ensuring expectations are managed and delivery stays on track.
  • Growth: Helped Backbase grow from 300 to 2000+ people in 5 years. Directly responsible for building an 80+ people engineering team in LATAM.
• 

  Accenture

  Software Engineering Manager and Technical Architect

  Jun 2012 - Nov 2015

  Let there be change

  • Demonstrated comprehensive technical project management, overseeing the entire lifecycle of multiple concurrent projects; instituted efficient solution plans, facilitated workshops, and managed resources globally.
  • Championed technical aspects, including leading architecture discussions with clients, supporting development teams to overcome technical challenges, conducting code reviews and process improvements, and ensuring high standards for technical documentation
  • Fostered robust client relationships, facilitating initial engagements, understanding their strategic landscapes and expectations, and efficiently managing any project implementation.
  • Played a pivotal role in building internal teams, working closely with HR for recruitment initiatives, performing technical interviews and vetting candidates, running an internship program, and leading the internal Systems Integration Capability.