Mei Lui

Experience

• 

  Rhino

  Senior Director of Product

  Aug 2019 - Sep 2023

  In the midst of the housing affordability crisis, Rhino is charging into the real estate space to unlock over $45 billion in cash security deposits. We are building products, like our affordable insurance policy, to put money back in renters'​ pockets.

  • Worked directly with the founding CEO on strategy and execution
  • Contributed to 21x revenue growth and increased units on platform by 500% within first 18 months
  • Led the Product Management, Product Design, and Analytics teams in expanding our core Security Deposit Insurance product and developing new product lines -- Renters Insurance ($X MM GWP in the first year) and Rhino+
• 

  LearnVest/Northwestern Mutual

  Product Manager

  Sep 2017 - Jul 2019

  LearnVest is a program that makes financial planning affordable, accessible, and even delightful. Northwestern Mutual offers financial planning, life insurance, investment services & more. LearnVest was acquired by Northwestern Mutual.

  • Led product strategy for LearnVest@Work, a B2B-offering for employers to offer financial wellness benefits for their employees
  • Led product strategy and relaunch of LearnVest.com, a personal finance content website for millennials
  • Led product strategy for digital content and a digital leads platform on Northwestern Mutual, the parent company to LearnVest
• 

  OnDeck

  Product Manager

  Dec 2015 - Aug 2017

  At OnDeck, we make small business a big deal. Our passion for Main Street and the cutting-edge technology we use to evaluate businesses based on their actual performance, not solely business owners’ personal credit scores, make it possible for us to responsibly expand access to credit. This allows businesses to spend their time where it provides the most benefit—on their customers, not looking for a small business loan. As of fall 2020, OnDeck is an Enova International brand.

  • Led product strategy for the Core Loan Servicing Platform that supported all funding, servicing, and payments of loans and lines of credit across the entire business, as well as the Customer Service & Collections Console
  • Launched future-dated recurring payment schedules, which increased the number of payment plans for delinquent customers by 10% and eliminated the need to set manual reminders for payment plans
  • Launched the delinquency grace days workflow, which saved about 17.5 weekly hours of Production Support time and reduced SLA times for Customer Service funding issue cases from 2 weeks to 2 days
  • Scoped and led development of new Loan Servicing APIs that enhanced the underwriting and servicing processes, including a credit line management API for automatic credit-line adjustments based on risk changes and funds clawback for reversing fraudulent or
  • Led a major refactor of key Loan Servicing features such as loan funding, interest accrual, and payment processing/clearing to process 3x the amount of loans per day and eliminate key points of failure in the processes
• 

  NewOak Capital

  Senior Analyst (Product Development)

  Aug 2012 - Nov 2015

  NewOak is an independent financial services advisory, asset management, and venture firm built for today’s global markets. Backed by leading-edge analytics, data capabilities and proprietary, customizable financial technology solutions, NewOak collaborates with clients to convert complex business threats into competitive advantage.

  • Launched v0 of MuniRisk, an app used for municipal credit analysis that was available on the Bloomberg Portal
  • Led development of OpenRisk Connect, an app for financial analysis/modeling that incorporates updated financial, economic, and demographic data with data versioning that can be accessed through a web interface, an Excel interface, and a REST API
  • Led development of OpenRisk Advantage, a workflow-based application used for collecting and aggregating loan data for in-depth re-underwriting analysis and reporting