Orla Lucey

Operations Consultant | Startup Growth Innovator | Supply Chain Optimization | Expert in Scaling for IPO Success


With extensive experience in enhancing end-to-end operations solutions across diverse industries, I am a dedicated Operations Consultant passionate about optimizing operations and supply chains and driving efficiency. I have a proven track record of crafting innovative strategies that streamline processes, boost profitability, and excel at overcoming intricate challenges within international logistics, procurement, and distribution networks.


 


Throughout my 20+ year career, I have had tw…

Orla Lucey

Work

Experience

  • Latch

    Latch

    Senior Vice President Supply Chain Operations

    Oct 2020 - Oct 2023

    Latch makes spaces better places to live, work, and visit. Apartment buildings haven’t changed in decades. People spend thousands of dollars every month for an experience that is outdated, inconvenient, analog, impersonal and leaves a lot to be desired. Leveraging our knowledge from product companies like Apple, we’ve rethought how people interact with space. Latch delivers a full-building operating system designed to help owners, residents, and third parties like guests, couriers, and service providers seamlessly experience the modern building. We’ve done this by combining software, products, and services into a holistic platform that make spaces more efficient, enjoyable, and profitable. Founded in 2014, we started by defining the smart access category. We then went on to create our own hardware and software for a range of smart building devices, built integrations with Google Nest, Sonos, Honeywell, ecobee, Real Page, UPS, and more, and in 2020 unveiled LatchOS, our full-building operating system. Today, more than 1 in 10 new apartments in the U.S. are being built with Latch products, 7 out of 10 of the NMHC largest developers are Latch customers, and 36 states feature Latch buildings. We are a global team of 200+ team members working to reimagine the modern buildings of today and drive the evolution of the cities of tomorrow.

    • Drove 300% year-over-year revenue growth by skillfully maintaining continuity of supply during the most challenging global supply chain environment on record, surpassing all targets without any supply constraints.
    • Enhanced organizational performance through the implementation of strategic KPIs, standardized reporting, and automated weekly reporting, fostering transparency, accountability, and continuous improvement.
    • Championed quality enhancements and significant cost reductions across a multi-continental Global Supply Chain, skillfully managing vendor relationships, factory operations, and distribution networks in Asia, Europe, and North America through effective
    • Reduced No-Trouble Found returns from 43% to 25% within one year by overseeing the evolution of end-to-end Returns Management, supporting collaborative problem-solving across Customer Service, triage, accounting, and corrective actions with internal and
    • Streamlined the team by >66% in just nine months, facilitating the seamless integration of senior-level subject matter experts and enhancing the organization's ability to effectively scale.
  • Yale and August U.s.

    Yale and August U.s.

    Vice President of Global Supply Chain Operations

    Mar 2014 - Nov 2019

    August Home is the leader in the smart lock and smart home security space. August creates products and services that add everyday simplicity and convenience to users’ lives by letting them control access to their front door, while providing peace of mind through visibility into who is coming and going. The August app supports products in the U.S. and Canada, and August is constantly adding partner integrations to its platform. August collaborates with industry leaders to seamlessly fit our locks into the smart home, making it possible for its users to come home to find a clean house, the dog walked, and those pesky repairs are taken care of.

    • Drove 80% year-over-year business growth, 5% annual average reduction in OPEX, and a 22% reduction in COGS through strategic collaboration with engineering and suppliers to enhance life cycle management and technology integration in products and manufac
    • Integrated a distribution network to support D2C and B2B partners, including Amazon, Apple, and Best Buy, by devising and developing strategic initiatives that streamlined operations and expanded market reach.
    • Pioneered and implemented a data-driven organizational framework, employing KPIs, OKRs, and dashboards, promoting well-informed decision-making and comprehensive analysis.
    • Spearheaded the successful development and introduction of 11 new products over a five-year period, maintaining uninterrupted revenue streams while earning exceptional reviews and unparalleled user engagement.
    • Ensured >99% final assembly and test process yield, and reduced manufacturing defect returns to <1%, while managing a Global Supply Chain with vendors and factories across Asia, Europe, and North America.
    • Supported company growth from 10 to 150+ employees, concurrently fostering a collaborative culture and cultivating a thriving workspace conducive to innovation and success.
    • Enhanced operational efficiency and collaboration by introducing a comprehensive monthly closed-loop Sales and Operations Planning Process, involving cross-functional stakeholders, and overseeing critical data inputs encompassing Demand Planning (Sell-I
  • Livescribe Inc.

    Livescribe Inc.

    Director, Supply Chain

    Jul 2010 - Mar 2014

    Livescribe brings notes, words, and ideas to life. Livescribe smartpens make connecting paper and pen to the digital world easy. Livescribe fundamentally changes the way people capture, access, and share what they write, draw, and hear. I drove optimal performance across critical supply functions, including inventory, capacity planning, logistics, purchasing, spending, forecasting, materials, and supplier collaborations. I coordinated all facets of new product introductions, including component sourcing, schedules, ramp to volume, and BOM cost reductions, while successfully bringing four products to market on schedule and within budget.

    • Directed four successful product launches through end-to-end New Product Introduction, from collaborative concept development with Product and Engineering to efficient commercialization and Sales and Marketing go-to-market strategies.
    • Enhanced data-driven decision-making by pioneering data gathering and reporting for weekly and monthly metrics, providing crucial insights into forecast accuracy, SKU management, inventory turnover, material delivery, and new product schedules.
    • Achieved an inventory turnover rate of 12 times per year by delivering exceptional inventory and demand management, consistently aligning supply with complex business objectives.
    • Drove a 15% reduction in vendor costs and reduced vendor count by 15 within 3 years, significantly optimizing the supply chain.
  • Analog Devices

    Analog Devices

    Planning Manager

    Jul 1999 - Jul 2009

    Analog Devices is a global leader in designing and manufacturing analog, mixed-signal, and DSP integrated circuits to help solve the most challenging problems. It is a global company with revenues of $12B and a market cap of $79B.

    • I held various global managerial positions over the span of 10 years. Each with increased responsibilities. I was hired first in Europe, promoted and transferred to Asia, then promoted and transferred to head quarters in the USA.

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