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Hearing Dogs for Deaf People

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

**Job title:** Interim Head of HR

**Responsible to:** Director of People and Culture

**Based:** Hybrid (ideally 2 days in office) The Grange, Saunderton, Princes Risborough

**Contract:** Fixed Term (until 31 December 2026)

**Hours:** Full Time, 35 hours a week (part time applications considered, min 3 days a week)

**Compensation:** £55,000 / year

You will support the delivery of the People & Culture plan, ensuring the organisation has the capability, culture and capacity to achieve its strategic objectives.

You will act as a trusted partner to SMT, translating organisational priorities into people solutions and driving a high-performance, values-led culture.

## Key Responsibilities

**Key Activities**

- Lead, coach and develop the People team, line managing the People Business Partner and People Operations Manager, to deliver quality people services across the employee lifecycle
- Lead workforce planning aligned to organisational strategy and service delivery needs
- Provide expert HR advice and guidance on complex ER, risk and organisational change
- Oversee recruitment strategy and employer brand
- Ensure compliance with employment law, safeguarding and regulatory requirements
- Use people data and insights to inform decision-making and drive continuous improvement
- Develop organisational approach to pay progression and employee benefits
- Lead on the development of a new EDI strategy

**Customer and Service Delivery Expectations**

- Leading and developing the People Experience function (made up of People Business Partnering and People Operations teams) to be high performing
- Timely, pragmatic and risk-aware HR advice
- High-quality, consistent and fair people processes
- Clear, simple and accessible guidance for managers
- Regular data reporting and people analytics support evidence-based recommendations aligned to organisational priorities
- Proactive rather than reactive support
- Compliance maintained with minimal risk exposure
- Positive feedback from SMT and other stakeholders on quality and impact of People team effectiveness

**Key Deliverables**

- People services and initiatives foster an inclusive, positive and high performance culture in line with organisational values, and are delivered on time and within resource
- Improved employee engagement scores, measurable progress and clear action plan delivery
- Workforce plans aligned to service delivery needs and budget
- Achievement Development Review process is embedded with high completion rates and quality outcomes
- EDI strategy and policy developed, with implementation plan
- Pay progression framework and updated benefits package

## Skills, Knowledge and Expertise

- Proven track record of successfully leading a small HR/People team, with a situational leadership approach
- Strategic and operational HR leadership expertise, with a good understanding of the HR business partner function
- Well developed coaching and/or mentoring skills with experience of supporting both line managers and HR professionals
- Excellent communication and interpersonal skills with the ability to build positive working relationships quickly and hit the ground running
- Strong influencing and stakeholder management at a senior level
- Thorough working knowledge of current and proposed UK employment law and risk management
- Data-driven decision making
- Ability to lead change and embed culture

## Benefits

- Employee Assistance Programme
- Death in Service Payment
- Annual leave enhancements recognising long service
- Day off for your birthday
- Defined contribution group personal pension plan
- Enhanced sick pay
- Enhanced maternity, paternity and adoption pay
- Eye care
- Hearing tests
- Learning and Development opportunities
- Discounts on merchandise at Hearing Dog gift shops
- Pet Dog Policy

Director of People and OD

Liam Cole

Hearing Dogs For Deaf People

Head of People Experience

People & Operations Leader | MHFA | C-DPO | ex ClimatePartner | ex Seismic Change

Michelle Britton-Leonard

People Operations Manager

Volunteer Operations Manager at Hearing Dogs For Deaf People

Lisa Meller

Volunteer Operations Manager

Interim Head of HR

Chief Human Resources Officer

Director of People Operations

Data-Driven Decision Making

People Operations

Hearing Dogs for Deaf People train dogs to alert deaf people to important and life-saving sounds.

Our dogs also provide emotional support and companionship, which help deaf people to leave loneliness behind.

### **Description**

**Job title:** Interim Head of HR  
**Responsible to:** Director of People and Culture  
**Based:** Hybrid (ideally 2 days in office) The Grange, Saunderton, Princes Risborough  
**Contract:** Fixed Term (until 31 December 2026)  
**Hours:** Full Time, 35 hours a week (part time applications considered, min 3 days a week)  
  
You will support the delivery of the People & Culture plan, ensuring the organisation  
has the capability, culture and capacity to achieve its strategic objectives.  
  
You will act as a trusted partner to SMT, translating organisational priorities into  
people solutions and driving a high-performance, values-led culture.

### **Key Responsibilities**

**Key Activities**

- Lead, coach and develop the People team, line managing the People Business
- Partner and People Operations Manager, to deliver quality people  
  services across the employee lifecycle
- Lead workforce planning aligned to organisational strategy and service  
  delivery needs
- Provide expert HR advice and guidance on complex ER, risk and organisational change
- Oversee recruitment strategy and employer brand
- Ensure compliance with employment law, safeguarding and regulatory  
  requirements
- Use people data and insights to inform decision-making and drive continuous  
  improvement
- Develop organisational approach to pay progression and employee benefits
- Lead on the development of a new EDI strategy

**Customer and Service Delivery Expectations**

- Leading and developing the People Experience function (made up of People Business Partnering and People Operations teams) to be high performing
- Timely, pragmatic and risk-aware HR advice
- High-quality, consistent and fair people processes
- Clear, simple and accessible guidance for managers
- Regular data reporting and people analytics support evidence-based recommendations aligned to organisational priorities
- Proactive rather than reactive support
- Compliance maintained with minimal risk exposure
- Positive feedback from SMT and other stakeholders on quality and impact  
  of People team effectiveness

**Key Deliverables**

- People services and initiatives foster an inclusive, positive and high performance culture in line with organisational values, and are delivered on time and within resource
- Improved employee engagement scores, measurable progress and clear  
  action plan delivery
- Workforce plans aligned to service delivery needs and budget
- Achievement Development Review process is embedded with high completion rates and quality outcomes
- EDI strategy and policy developed, with implementation plan
- Pay progression framework and updated benefits package

  

### **Skills, Knowledge and Expertise**

  

- Proven track record of successfully leading a small HR/People team, with  
  a situational leadership approach
- Strategic and operational HR leadership expertise, with a good understanding of the HR business partner function
- Well developed coaching and/or mentoring skills with experience of supporting both line managers and HR professionals
- Excellent communication and interpersonal skills with the ability to build positive working relationships quickly and hit the ground running
- Strong influencing and stakeholder management at a senior level
- Thorough working knowledge of current and proposed UK employment  
  law and risk management
- Data-driven decision making
- Ability to lead change and embed culture

  

### **Benefits**

  

- Employee Assistance Programme.
- Death in Service Payment.
- Annual leave enhancements recognising long service
- Day off for your birthday
- Defined contribution group personal pension plan
- Enhanced sick pay
- Enhanced maternity, paternity and adoption pay
- Eye care
- Hearing tests
- Learning and Development opportunities
- Discounts on merchandise at Hearing Dog gift shops
- Pet Dog Policy

  

### **About Hearing Dogs for Deaf People**

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

Princes Risborough

The role involves leading the People team, providing HR advice, overseeing recruitment, and ensuring compliance with employment law. It is a fixed-term, full-time position with hybrid work arrangements.

People

Hearing Dogs for Deaf People

Jobs

Interim Head of HR

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