Device42 Administrator

Device42 Administrator

Location: Harrisburg, PA

Position Type: Hybrid

Hybrid Schedule: 1 day in office per week minimum (must be flexible to be on site 5 days if management team requires)

Contract Length: 6 month, contract-to-hire

Position Overview

We're looking for a detail-oriented IT professional to join our Enterprise Logging and Monitoring Team, focused on the administration and optimization of Application Discovery and Dependency Mapping (ADDM) tooling. In this role, you'll be responsible for designing, configuring, and maintaining discovery processes across a complex, mixed infrastructure—ensuring accurate, full-stack visibility of devices, applications, and their interdependencies.

Duties

• Configure, administer, and maintain Application Discovery and Dependency Mapping (ADDM) tools, including platforms such as Device42
• Design and manage device and application discovery jobs across a mixed infrastructure environment (physical, virtual, and cloud)
• Ensure full-stack visibility by accurately mapping dependencies between infrastructure components and services
• Maintain high data integrity by identifying and eliminating duplicate records and resolving discovery discrepancies
• Optimize and tune discovery scans to improve performance and coverage
• Support IT Asset Lifecycle Management practices through accurate tracking and reporting of assets
• Utilize and troubleshoot network protocols such as SSH, SNMP, and WMI for effective discovery and monitoring
• Analyze and map complex dependencies to support incident response, impact analysis, and root cause investigations
• Configure and manage Identity and Access Management (IAM) roles within the ADDM toolset
• Perform system upgrades, patching, and vulnerability remediation for ADDM platforms
• Troubleshoot system issues, perform error handling, and ensure overall tool stability
• Monitor and maintain ADDM licensing compliance
• Develop, implement, and maintain monitoring and alerting for ADDM tools and related infrastructure
• Create and distribute reports, dashboards, and visual dependency maps aligned with business needs
• Validate and remediate data inconsistencies to ensure ongoing accuracy of discovery results
• Develop and publish end-user documentation, procedures, and Standard Operating Procedures (SOPs)
• Integrate ADDM tools with external systems such as ITSM platforms, CMDBs, and reporting tools
• Design and implement custom discovery patterns where required
• Apply monitoring and alerting best practices to enhance observability and system reliability
• Interpret vulnerability scan results (e.g., Tenable/Nessus) and support remediation planning
• Collaborate with cross-functional teams to support enterprise logging, monitoring, and operational initiatives

Required Skills

• Ability to integrate with external tooling, e.g., ITSM tools, CMDB, and Report tooling
• Create custom discovery patterns
• Strong understanding of Monitoring and Alerting principles
• Experience interpreting vulnerability output from Tenable (Nessus) and developing remediation plans
• Create custom user documentation and Standard Operating Procedures (SOPs)
• Experience using or administrating any of the following tools: EasyVista, PRTG, Prometheus / Grafana, Pingdom, Instana, and Microsoft Sentinel