Dawa Sherpa

Experience

• True Steps, LLC

  Founder / CEO / CTO

  Mar 2021 - Present

  Everyday we are take steps. Steps in the wrong direction will not get us to destinations no matter how many steps we take. At TrueSteps, we believe everything possible can be achieved one step at a time if they are thoughtful, aligned, and in the right direction. We draw from experience, curiosity, and thoughtfulness to help you and your team find true steps to achieve your goals.

  • Worked with Vivian team to ideate and execute on various growth strategies for improving permanant staff roles. Improved sign up conversation rates for all traffic types.
  • Increased organic reviews collected for Facilities for Vivian from low hundreds to thousands per month.
  • Partnered with Cookunity to launch a new partnership sales channel with Tasty.
• 

  Myth

  Cofounder & CTO

  Mar 2022 - Jan 2023

  Supply chain control center to help supply chain operators manage incidents as they happen, and streamline communication with suppliers and other partners.

• 

  Atoms

  Head of Engineering

  Mar 2019 - Apr 2022

  “These might be the most thoughtfully designed sneakers ever.” – Vogue⁣ ⁣

  • Worked with the growth team to identify and lead several projects to improve conversion 175% from 0.49% to 1.2% within a few months
  • Hired and managed local and remote team members to the engineering team.
  • Promoted and implemented customer account page to enable repurchases, personalization, and self serve order management.
• 

  Candid™

  Engineering Manager

  Oct 2018 - Apr 2019

  • Promoted feature flag driven development to my team, which enabled release of key changes to the infrastructure several weeks earlier. We stabilized system outages while daily business revenue grew from 20K to 100K
  • Overhauled Candid’s patient review app. This project enabled customer support, photo review team, and dentists to work together effectively and accurately. Improved the time it took to process patient cases by more than 5 times.
• 

  Arena

  Director Of Engineering

  Aug 2017 - Nov 2018

  Arena Analytics helps organizations vitalize, stabilize, and diversify their workforce. Leveraging insights from data analytics and machine learning, Arena matches people to specific positions, departments, and locations where they are most likely to thrive. By revealing each individual’s likely performance, Arena is transforming the labor market from one based on perception and unconscious bias, to one based on outcomes. Organizations partner with Arena to avoid the high cost of employee turnover, fill vacancies quicker, and optimize initiatives to increase diversity and improve workforce engagement. Unlike other HRTech solutions that use Natural Language Processing to match a job description to an application/resume, Arena goes beyond the theoretical and the traditional to analyze on-the-ground realities. Arena collects continuous feeds of outcome data from employers in addition to data from individuals and the world around us to predict the likely outcomes for people in specific positions and workplaces.

  • Changed engineering processes to cut down the average project implementation cycle from a couple of months to several weeks. Enabled daily production deploys instead of weekly releases.
  • Mentored and coached first time managers, and sr. engineers for both morale and team productivity. I was able to understand and suggest solutions to some of the engineering issues indirectly during our sessions.
• 

  Rocketrip

  Engineering Manager

  Jun 2015 - Sep 2017

  Rocketrip cuts a company’s travel costs by incentivizing employees to spend less on their trips. When employees get to keep a portion of the savings they generate, they start to treat the company’s money like it’s their own. Rocketrip’s software combines real-time travel prices, company policy, and a suite of patented algorithms to set a customized Price to Beat, predicting what a trip should cost. Business travelers beat these thresholds by making cost-conscious choices like booking in advance, selecting a cheaper hotel, or staying with friends. The company saves money, and the employee earns actual rewards. Rocketrip provides comprehensive reporting and seamlessly integrates into any existing corporate and expense technology stack. If you want to rein in business travel costs while improving corporate culture, visit rocketrip.com

  • Design, Collaborate and Implement technical solutions for business needs.
  • Brought in the culture of monitoring and measurement to help with decisions
  • Manage offshore and onshore team members.
• 

  Etsy

  Sr. Software Engineer

  Oct 2011 - Jan 2014

  Keep Commerce Human

  • Worked on product similar to smile.amazon.com for Etsy.
  • Migrated Listing & Conversation projects off a big monolithic DB into sharded MySQl databases
  • Restructure data, and code so that Etsy can continue to scale with its rising operational demand. Optimize existing code to remove inefficiencies both in terms of site performance, and developer productivity.
  • Technology: PHP, Java, MySQL, PostgreSQL
• 

  The Higher Gear Group

  Engineering Manager

  Aug 2008 - Aug 2011

  • Oversaw engineering and office operations at THGG's San Diego location.
  • Spearheaded development of THGG's call-center application and flagship product ezDesk (payment calculator)
  • Technology: Asterisk, Java, Spring, Python
• 

  The Higher Gear Group

  Senior Software Engineer

  Mar 2005 - Oct 2008

  • Created a quoting tool, ezDesk, dealers use to calculate/compare various payment options.
  • Refactored email management system.
  • Led development of integration platform with ADP and Reynolds.
  • Contributed to development of lead delivery system.
  • Contributed to development of our software delivery system to enable turn key software updates across all client servers. This in turn allowed the company to have rapid turnaround on the bugs and new feature requests.
  • General bug maintenance, research into new tools and process.
  • Technology: Python, Pylons, Turbo-gears, Twisted, Javascript, RPM, Postgresql
• 

  Didit.com

  Web Developer

  Aug 2003 - Feb 2005

  Founded in 1996, Didit is a fully integrated marketing and communications firm, with offices in Manhattan; Melville, Long Island; and Burlington, Massachusetts, as well as a direct marketing division Didit DM in Plainview NY. Recognized as an Inc. 500, Deloitte Fast 50 and Fast 500 company, Didit is a privately-held industry pioneer that offers an unparalleled range of marketing, public relations and digital services, from “postcard to post-click.” The agency’s experienced professionals, innovative strategy, best-of-breed technology and advanced analytics provide a fully comprehensive marketing approach to businesses, delivering unmatched results for more than 200 clients across all verticals. Didit was co-founded by SEO/SEM thought leader, SEMPO founding board member, and Didit Executive Chairman Kevin Lee. For more information, visit https://www.didit.com/. Like us on Facebook www.facebook.com/DiditMarketing Follow us on Twitter www.twitter.com/DiditMarketing