Denise Moss

Experience

• 

  The Village Dallas

  Vice President of HR-Interim

  Jun 2023 - Present

  Since 1968, The Village Dallas has been a landmark in the community. With 7,253 multi-family residences all located on the outskirts of downtown Dallas, The Village Dallas has become an icon in residential property. But, did you know that The Village Dallas is more than just a place to live? In 2021, The Village Dallas expanded beyond residential living and created a full, on-property downtown experience. From 5-star restaurants to summer beach pool parties, beauty salon to coffee bar, The Village Dallas has it all. It is truly resort-style living in the heart of Dallas. Live in one of our 18 residential neighborhoods. Stay at our boutique hotel. Eat at one of our many premier restaurants. Play at our gym, putting green, night clubs, or social events. Indulge yourself at The Village Dallas – where lifestyle meets convenience.

  • Operational Excellence: Revamped HR structures, policies, and programs to align with operational goals, driving measurable improvements in organizational efficiency and employee satisfaction
  • Revised Benefits to include an additional medical option prior to Open Enrollment, partnered closely with CFO with regards to budget and tracking cost from company perspective.
  • Managed team of eight(Recruiting, Learning & Development, Payroll & HRBP's)
  • Consolidated organization from previously using two payrolls-Dayforce and Paycor to only utilizing Paycor for entire org for more robust reporting and visibility.
  • Introduced new Performance Management system including ratings, calibration and two way feedback.
  • Coordinated quarterly townhall meeting to bring both sides of the business(Residential & Commercial) into a one team mentality
• 

  Landing

  Senior Director of People Operation

  Mar 2021 - May 2023

  Landing is a membership-based network of furnished, flexible-leased apartments across the country.

  • Success implementation of UKG -Kronos across multiple departments to provide company-wide metrics on labor, hours worked, cost analysis, attendance and OT tracking
  • Strategic Global Expansion: Played a pivotal role in the company's global expansion, particularly into Mexico City, by providing expert HR guidance and establishing robust people operations frameworks.
  • Feedback-Driven Culture: Cultivated a feedback-rich culture that encouraged open communication and continuous improvement, aligning with the company's ethos of innovation and disruption.
  • Strategic HR Leadership in Tech Disruption: Spearheaded HR strategies and people operations in a fast-paced, innovative tech environment, driving the company's mission to revolutionize apartment living
  • Revised employee handbook and collaborated with my peer in MX city to include Mexico's Labor Laws
  • Built out HR team to include HRBPS dedicated to business units and centralized transactional HR to People Ops Coordinator
• 

  Allervie Health/Alabama Allergy

  Head of People

  Mar 2020 - Mar 2021

  AllerVie Health is comprised of mission-driven leadership, board-certified physicians, skilled advanced practice providers, and team members who are passionate about our identified key drivers of best-in-class patient care

  • Developed Cross-Functional relationships with stakeholders to ensure operational excellence
  • Implemented ADP Payroll for scaleable solutions and continuity with acquiring new practices nationwide
  • Changed benefits to a National Provider(Blue Cross Blue Shield) to accommodate having a national workforce vs just in one state.
  • M&A Due Diligence from HR Operations to manage change and onboarding of new allergy practices
• 

  Revelator Coffee Company

  Director of Human Resources

  Dec 2013 - Feb 2020

  We build cafes that reflect and serve the local community, emphasizing both quality and simplicity. As our industry continues to progress, Revelator is committed to developing a diverse team and creating inclusive cafes that support a multitude of voices. Revelator is an open, safe, and friendly space. Everyone is welcome.

  • Develop the HR function from the ground up
  • Success implementation of ADP (Payroll) & Makeshift(Timekeeping) for 26 store locations in 7 states
  • Introduced and managed company's first group health benefits
  • Built out HR team of 3 + managed bookeeper
  • Success recruitment of executive team including, COO, Director of Retail. Director of Wholesale and VP of Finance
  • Wrote policy, facilitated and managed company's 1st Parental Leave Policy which was a Best In Class
  • Reported to CFO + helped to develop reporting/metrics to provide benchmarks, identify trends such as labor, COGS to help out store operate more efficiently
• 

  Action Resources

  Payroll and Benefits Team Leader

  Feb 2012 - Dec 2013

  Action is a growth-oriented, leading provider of specialized transportation and environmental services. These services include specialty chemicals, hazardous waste, freight brokerage, industrial cleaning, and a broad range of environmental remediation services.

  • Managed, processed multi state payroll for 600+ employees with a team of 4.
  • Managed all company benefits, including yearly open enrollment process
  • Reported to CFO, prepared weekly/monthly reports for Accounting/Finance teams