Hassan Archer

Experience

• 

  Hassan Archer Consulting LLC

  Founder, CEO

  Jan 2020 - Present

  Provided business transformation and change management services to companies struggling with technological change and toxic cultures.

  • Reduced turnover by 75% and retained key personnel as 50% fractional Chief People Officer managing 60-person department across North America, South America, Asia Pacific and Eastern Europe.
  • Improved on-time software delivering by 80% as fractional Director of Engineering managing 40-person team with Engineering, QA, and Product Management teams across Central America and North America.
  • Improved system scalability by 35% and ensured GDPR compliance as fractional CTO leading combined onshore and offshore team.
  • Retained at-risk COO for fast growing business as executive coach working with CEO to improve toxic culture and remove problem personnel.

• Buy It Installed, Inc.

  COO

  Jun 2019 - Dec 2019

  Provider of technology services intended for the "do it for me" (DIFM) market.

  • Generated 100% increase in revenue by analyzing existing teams and operations, establishing success metrics per employee, and building software to automate common tasks.
  • Orchestrated development of data-driven company culture, as well as a detailed action plan, leading to 55% increase in daily work order production.
  • Organized company operations by building a new Project Management Organization, instituting Agile Scrum best practices and filled key roles to drive bi-weekly software releases.
  • Led Executive and Board alignment to define success criteria and prioritize resources across departments.
• 

  Originate, Inc.

  Director of Delivery, Managing Director - Orange County

  Oct 2014 - Mar 2019

  Consulting group focused on technological innovation and advising.

  • Led 15-person regional office, managing Engineering, Product, and QA. Maintained the highest employee retention of all regional offices by developing career plans, establishing KPIs, and providing growth and leadership opportunities. 
  • Improved team productivity and revenue by developing team management best practices including communication styles, goal setting, conflict resolution, real-time feedback, certified assessments, and custom workshops.
  • Delivered $1.2M in ARR revenue on top finance client account by implementing agile scrum methodologies and building bond portfolio attribution engine in vanilla JavaScript and Angular.
  • Delivered 35% of company annual revenue by leading go-to-market strategies for industry verticals and top clients.
  • Generated ~$15M in revenue from SAAS products by leading team through design thinking, rapid prototyping, focus group analysis, data-driven decision-making, and project delivery/execution.
  • Directed key user scenarios and led team to build SAAS platform for $4 million IPO.
• 

  Sleepy Giant (acquired by SWRVE)

  Senior Project Manager

  Aug 2012 - Sep 2014

  Sleepy Giant partners with development teams to design, launch, operate and grow entertainment publishing platforms.

  • Improved customer retention on key accounts by 25% through operational efficiencies and process transparency by implementing regular retrospective meetings and clear success metrics.
  • Reduced operational costs by 20+% through full migration of all services to AWS EC2.
  • Managed concurrent projects using Agile Scrum for leading game with $1B+ in global revenue.
• 

  Vanguard University

  Director of Career Development

  Aug 2010 - Aug 2012

  Higher education institution in Southern California

  • Created product roadmap and plan for migrating the entire university onto modern SAAS platform.
  • Developed and taught interactive workshops for 1,800 traditional undergraduates, adult learners, and graduate students on StrengthsFinder, MBTI personality assessment, and Strong Interest Inventory.
• 

  Airbiquity, Inc.

  Product Manager

  Mar 2009 - Aug 2010

  Software Solutions for Connected Vehicles and Devices

  • Increased Average Revenue per User ​(​ ARPU) by 25% through creation of new product offerings in collaboration with leaders in green tech and mobile applications using Bluetooth, GPRS and LTE.
  • Grew $4M in new revenue streams​ from embedded GSM/GPRS chipsets for connected vehicles, offering​ options for embedded safety & security use cases.
  • Created mobile and cloud use cases​ for the Nissan Leaf electric vehicle program, using global development teams based in Europe and​ Asia to deliver application scaling up to 100,000 users.
• 

  Microsoft

  Lead Program Manager

  Jan 2001 - Mar 2009

  World's largest and most profitable software company.

  • Managed product team and generated $6+ million in revenue with major automotive OEMs.
  • Delivered $350k in revenue and 9 million unique users with Viacom & Hulu.
  • Led development of speech interface application for Ford SYNC.