Neil Shah

Washington, DC, USA

Fractional COO, ex-Amazon, 2x founder, ex-CEO

Neil A. Shah, with nearly 20 years of exemplary leadership in consumer businesses, exemplifies a remarkable journey of transforming visionary ideas into tangible successes. Neil has led the growth of ventures from pre-seed to billion-dollar conglomerates, notably 2x revenue of Series B consumer startup UrbanStems and growing Amazon divisions 20x and negotiating billion-dollar agreements managing 80,000+ contractors. As a former management consultant, startup executive and Amazon divisional head,…

Neil Shah

Work

Experience

  • Haycock Capital

    Haycock Capital

    Managing Partner

    Dec 2022 - Present

    Private equity firm focused on acquiring lower-middle market, high-potential businesses that are at an inflection point for growth.

  • Amazon

    Amazon

    Head of Go To Market Strategy (GTM) and Ops, Home Services

    Dec 2021 - Jan 2023

    Amazon is driven by the excitement of building technologies, inventing products, and providing services that change lives, aiming to be Earth's most customer-centric company.

    • Led strategic operations, business development, account management, and licensing for Amazon Home and Business Services in North America, driving revenue growth, enhancing customer satisfaction, and reducing operational costs.
    • Developed billion-dollar partnerships, significantly contributing to the division's exponential growth and establishment as a leading service provider in the market.
    • Managed a division with over 80,000 contractors, overseeing a $430 million business unit that achieved a 30% year-over-year growth rate.
  • Amazon

    Amazon

    Head of Global Business Operations, Space and Satellite (AWS)

    Dec 2019 - Jan 2022

    • Led the division at AWS advancing from $9M to $150M in revenue within 1.5 years, serving as the Chief Operating Officer.
    • Directed Amazon Home Services to grow into a $430M business unit, increasing 30% YoY, and managing over 80,000 contractors.
    • Demonstrated a phenomenal forecasting accuracy of over 95%, managing internal strategy, revenue, and head count growth by 3x YoY within the newly established Space and Satellite division.
    • Kept multiple team metrics, including revenue attainment, in the top quartile of a VP's division, showcasing exceptional performance and leadership.
  • ConsenSys

    ConsenSys

    Venture Director, Advisory

    Jan 2019 - Jan 2020

    ConsenSys is a blockchain technology company that develops decentralized software services and applications to enhance the Ethereum blockchain ecosystem.

    • Identified and developed multi-million dollar blockchain solutions for F500 and Global Government clients, improving supply chains, identity management, payments, and assets management.
    • Played a pivotal role in leading organizations globally through the transformation of their operations using blockchain technology, significantly enhancing efficiency and transparency.
  • HUNGRY

    HUNGRY

    Advisor

    Jan 2016 - Jan 2020

    HUNGRY is a food-tech company that connects consumers and businesses with top local chefs for office and event catering, emphasizing sustainability and combating hunger through its social programs.

  • UrbanStems

    UrbanStems

    VP, Head of Strategy and Innovation

    Dec 2015 - Jan 2019

    UrbanStems is in the business of delivering joy and delight through stunning bouquets and gifts, making it easy and affordable to brighten someone's day or your own.

    • Led the expansion of UrbanStems from operating in two markets to nationwide, significantly enhancing the company's reach and customer base.
    • Spearheaded the launch of UrbanStems' corporate sales division and new services division, contributing to a growth in annual sales from $9 million to approximately $75 million.
    • Directed a portfolio of new and innovative initiatives, including UrbanX, demonstrating a strong capability in driving revenue growth and diversifying the company’s offerings.
    • Held P&L ownership over several verticals, evidencing impactful financial leadership and strategic growth management.
  • CookNook (Acquired by Homemade)

    CookNook (Acquired by Homemade)

    Co-Founder / Chief Executive Officer (CEO)

    Jan 2014 - Jan 2016

    CookNook connects busy foodies with homecooked meals for delivery, was acquired by Homemade in 2016.

    • Led CookNook from inception through daily operations, management, and growth, culminating in a successful acquisition.
    • Achieved recognition as a finalist and semi-finalist in reputable contests including the Washington Post Ingenuity 2015, DukeGen NYC Startup Showcase 2015, and others, demonstrating industry innovation and leadership.
    • Secured membership in the prestigious 1776 incubator, amplifying the company's visibility and network within the startup ecosystem.
  • PricewaterhouseCoopers (PwC)

    PricewaterhouseCoopers (PwC)

    Advisory (Consulting), New Venture Manager / Senior Associate

    Jan 2010 - Jan 2012

    PricewaterhouseCoopers (PwC) is a global professional services firm offering assurance, tax advisory, consulting, and deals advisory services.

    • Led and delivered strategic planning, operations transformation, and process improvement projects, collaborating across legacy PwC and with teams from acquired firms Diamond and PRTM.
    • Spearheaded proposals and new corporate ventures, integrating diverse staff expertise to drive organizational growth and client satisfaction.
  • Deloitte Consulting

    Deloitte Consulting

    Analyst

    Jan 2004 - Jan 2006

    Deloitte Consulting is a global consulting firm that provides audit and assurance, consulting, financial advisory, risk advisory, tax, and related services to select clients.

    • Led and supported technology strategy engagements for F500 commercial and government clients.

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