Selected as Top Customer Growth Advisor of 2024 by the International Association Of Top Professionals.

With over 20 years of experience and numerous accolades for my work in customer success, I am the founder and managing partner of Growth Molecules™. The firm helps companies protect and grow their revenue by building repeatable and impactful customer success programs and processes.

We offer CSA-accredited customer success training, high-impact workshops and events, diagnostics, recommendations, playbook creation, and fractional leadership. We have received 100+ reviews from our clients on G2 and other platforms.

Additionally, I am a board advisor for several SaaS companies, an investor and mentor for startups and entrepreneurs in the tech space, and a holder of an MBA degree and PMP and CSM certifications. I have spoken globally at conferences focused on SaaS and customer-led revenue growth. I am also a co-author and founder of Pressing ON as a Tech Mom, a book and a mission to keep women thriving in technology. Our book is a compilation of over 300 stories from women we interviewed worldwide who are working in tech and either thinking about becoming a mom or are already mothers.

I am passionate about promoting diversity and inclusion in both startups and corporations, and I speak and write on topics such as how tech leaders can make their organizations mom-friendly, improve communication, and recognize the contributions of tech moms. When I am not working, I am in Sonoma County with my three children, partner, animals, and either hiking, mountain biking, planting/harvesting/cooking and sharing the crops I grow, acting as a CASA volunteer, or learning about random things that I find interesting.