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Filestack (Idera, Inc.)

At IDERA, we're more than architects, engineers, sales people, marketers, support technicians, product managers, cat herders, and cable jockeys. We're a family of people with our sleeves rolled up and elbows deep in creating some useful stuff. We're always looking to add to our team of rockstars.

Filestack provides a powerful content ingestion and file handling platform that enables developers and businesses to upload, transform, and deliver files at scale. We power mission-critical workflows across industries like edtech, marketplaces, and enterprise SaaS. We're at an inflection point, shifting from a self-serve, SMB-heavy motion to a more focused, enterprise and mid-market go-to-market strategy.

## Sales Engineer (API & Developer Platform) - Filestack

**Location:** Remote  
**Type:** Contracted  
**Department:** Sales  
**Level:** Experienced

### The Role

You will be the technical backbone of the sales process, helping prospects understand how Filestack fits into complex architectures, accelerating time-to-first-value, and removing technical friction in deals. You'll work directly with sales, product, and engineering to:

- Close new business
- Improve activation (first API call → production usage)
- Influence product direction based on real customer needs

### What You'll Do

1. **Drive Technical Wins in Sales Cycles**
   - Partner with AEs on mid-market and enterprise deals
   - Lead technical discovery (APIs, architecture, workflows)
   - Run tailored demos based on customer use cases (not generic walk throughs)
   - Own POCs and trials to ensure prospects reach "aha moment" quickly

2. **Improve Activation and Time-to-Value**
   - Help new customers go from signup → first API call → production
   - Identify friction in onboarding and provide feedback to product/engineering
   - Create lightweight implementation guides and reference architectures

3. **Own Proof of Concepts (POCs)**
   - Design and build working prototypes using Filestack APIs
   - Validate performance, scalability, and integration requirements
   - De-risk deals by proving real-world feasibility

4. **Bridge Sales, Product, and Engineering**
   - Translate customer requirements into product insights
   - Surface patterns (e.g., document workflows in edtech, media ingestion, etc.)
   - Influence roadmap based on revenue-impacting gaps

5. **Build Scalable Technical Assets**
   - Reusable demo environments
   - Sample apps / code snippets
   - Vertical-specific use case playbooks (e.g., edtech, marketplaces)

### What We're Looking For

**Must-Have**
- 3–7+ years as a Solutions Engineer, Sales Engineer, or Developer Advocate
- Strong experience with APIs, SDKs, and developer tools
- Ability to read/write code (JavaScript, Python, Go, React or similar)
- Experience working with: REST APIs, Front end frameworks (React/Vue) and Cloud environments (AWS/GCP/Azure)
- Comfortable in technical conversations with engineers AND business stakeholders

**Nice-to-Have**
- Experience with: File uploads, media processing, or content pipelines; AND CDN, storage, or edge delivery concepts
- Background in developer-first companies (Twilio, Stripe, Cloudinary, etc.)
- Experience supporting enterprise sales cycles ($25K–$100K+ deals)

### What Success Looks Like (First 90 Days)

- Independently run technical discovery and demos
- Help close 2–3 key deals by removing technical blockers
- Improve activation rate (signup → first API call)
- Deliver at least one reusable demo or POC template
- Identify top 3 friction points in onboarding/implementation

Sales Engineer (API & Developer Platform) - Filestack - Idera, Inc. - Career Page

A JavaScript library for building user interfaces

React

REST API

Sales Engineer

The role involves being the technical backbone of the sales process, helping prospects understand Filestack's platform, and working with sales, product, and engineering teams to close new business and improve activation.

Filestack (Idera, Inc.)

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Fractional Sales Engineer (API & Developer Platform)

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