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Front Row partners with leading brands to accelerate their ecommerce growth on a global scale. Our capabilities in strategy, design, digital marketing, marketplace partnership, ecommerce management, and business intelligence empower brands to thrive. Discover how we can enhance your brand's success and start a partnership today.

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Front Row is a dynamic and innovative company that is revolutionizing the world of commerce. We collaborate with leading brands to drive growth, overcome challenges, and spark innovation. Our mission is to unleash transformative success for our partners. With an impressive team of industry experts, we offer a wide range of products and services to help brands thrive. Our capabilities include measuring and analyzing data, exploring and inventing new strategies, and identifying and solving problems that you may not even be aware of. We equip you with the tools and knowledge to tackle any challenge and unlock endless possibilities for the future. Front Row's offerings span various divisions, such as Ecomm Management, Strategy & Design, Content Creation, and Digital Marketing. From brand strategy and messaging to marketplace operations and retail media advertising, we have you covered. Our global reach includes locations in New York, San Diego, Hamburg, and Bratislava. If you're ready to accelerate your commerce growth and take your brand to new heights, contact Front Row today. Let us be your trusted partner on this exciting journey.

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At Front Row, we partner with leading brands to accelerate their ecommerce growth. We leverage our capabilities and proprietary technology to design, market, distribute and accelerate brands on a global scale. We're continually cultivating functional areas of expertise and retaining the highest caliber of talent — while sharing knowledge and data, creating efficiencies, and looking at every aspect of our client's business from a 360 perspective. We work effectively to give every client the hands-on support, niche knowledge, and first-access they need to win in the world's most competitive commerce markets and make each of our six capabilities the first to act on the next big things.

We live for the exchange of energy between brands and audiences, you should too, and we've made it our mission to expand every brand's market share and heart share. Because we believe every transaction has the potential to be transformational.

## **Fractional Project Manager - Highspot - Corporate, (16 - 20 week engagement)**

**Remote | United States | Corporate Functions | Part-time**

### **Role Overview:**

A fractional project manager at this level leads the end-to-end implementation, UAT, pilot group and rollout of SaaS platforms for cross-functional teams. They will be implementing Highspot as a CMS. They bring structured methodology to vendor coordination, stakeholder alignment, change management, and user adoption, ensuring the platform launches on time, within scope, and with measurable adoption across all target teams.

This role is scoped specifically around the implementation and global rollout of Highspot as Front Row Group's content management and sales enablement platform, serving Marketplace Partnerships (MP), DMS US, and DMS EU go-to-market teams.

### **Scope of Engagement**

**Phase 1**

- Lead platform configuration including workspace architecture, permissions, content taxonomy, and integrations (CRM, HRIS, email, analytics)
- Define content governance framework: naming conventions, tagging structure, content lifecycle rules, and ownership by division
- Coordinate with Highspot account team on technical setup, individual and group level permissions, and API configuration
- Build and manage the implementation project plan with milestones, dependencies, and stakeholder checkpoints
- Develop and execute UAT plan across MP, DMS US, and DMS EU teams to validate workflows before launch
- Identify and train division-level Highspot champions to support adoption within their teams
- Create user documentation, quick-start guides, and training materials tailored to each GTM team's workflow

**Phase 1B**

- Launch a 3-week pilot with a cross-functional group of users from MP, DMS US, and DMS EU to validate platform configuration, workflows, and content structure in a live environment
- Collect structured feedback from pilot participants on usability, content findability, and workflow fit to inform final adjustments before full rollout
- Use pilot results to refine training materials, identify division-specific needs, and build internal advocacy ahead of the broader launch

**Phase 2**

- Execute phased rollout across MP, DMS US, and DMS EU with division-specific onboarding sessions
- Monitor adoption metrics (logins, content usage, pitch activity) and flag adoption gaps early
- Run office hours, refresher sessions, and feedback loops during the first 15 days post-launch
- Partner with Revenue Enablement to connect Highspot workflows to existing sales processes and training
- Deliver a post-launch readout with adoption data, recommendations for optimization, and transition plan to internal ownership

**Other Responsibilities**

- Own the full implementation project plan from kickoff through post-launch stabilization
- Serve as the primary liaison between Front Row and Highspot's implementation team
- Facilitate stakeholder alignment across Revenue Enablement, Sales, Marketing, and IT/Ops
- Design and manage UAT cycles, defect tracking, and go/no-go decision gates
- Build change management and communication plans to drive awareness and readiness
- Develop and deliver role-specific training for end users across all three GTM divisions
- Track and report on implementation milestones, risks, and adoption KPIs to leadership
- Document all processes, configurations, and admin workflows for long-term internal ownership

### **Requirements**

- 3–5+ years managing SaaS platform implementations (Seismic, Showpad, or similar enablement/CMS platforms required)
- Experience implementing Highspot
- Proven experience leading cross-functional rollouts for global or multi-division organizations
- Strong understanding of sales enablement workflows, content management, and CRM integrations
- Experience designing and executing UAT plans, training programs, and change management strategies
- Proficiency with project management tools (Asana, Monday, Smartsheet, or similar)
- Excellent stakeholder communication and able to translate technical requirements for non-technical audiences
- Familiarity with content governance, taxonomy design, and analytics/reporting within enablement platforms

### **Compensation & Work Arrangement**

**Rate:** $55 - $85 per hour

**Working model:** 15 hours per week

Fractional Project Manager - Highspot - Corporate, (16 - 20 week engagement) | Front Row | Jobs By Workable

Project Manager

Transformation Lead

Front Row partners with leading brands to accelerate their ecommerce growth. Offering a unique blend of niche expertise and global perspective, we leverage our capabilities and proprietary technology to design, market, and distribute on a global scale.

Welcome to Front Row.

At Front Row, we partner with leading brands to accelerate their ecommerce growth. We leverage our capabilities and proprietary technology to design, market, distribute and accelerate brands on a global scale. 

At Front Row, we partner with leading brands to accelerate their ecommerce growth. Leveraging our capabilities and proprietary technology, we design, market, distribute, and scale brands globally.

We cultivate deep expertise across every discipline, sharing knowledge and data to drive efficiency and performance. Our mission: to expand each brand’s market share and heart share — because every transaction has the potential to be transformational.

**Role Overview:**

A fractional project manager at this level leads the end-to-end implementation, UAT, pilot group and rollout of SaaS platforms for cross-functional teams. They bring structured methodology to vendor coordination, stakeholder alignment, change management, and user adoption, ensuring the platform launches on time, within scope, and with measurable adoption across all target teams.

This role is scoped specifically around the implementation and global rollout of Highspot as Front Row Group’s content management and sales enablement platform, serving Marketplace Partnerships (MP), DMS US, and DMS EU go-to-market teams.

**Scope of Engagement**

**Phase 1**

- Lead platform configuration including workspace architecture, permissions, content taxonomy, and integrations (CRM, HRIS, email, analytics)
- Define content governance framework: naming conventions, tagging structure, content lifecycle rules, and ownership by division
- Coordinate with Highspot account team on technical setup, individual and group level permissions, and API configuration
- Build and manage the implementation project plan with milestones, dependencies, and stakeholder checkpoints
- Develop and execute UAT plan across MP, DMS US, and DMS EU teams to validate workflows before launch
- Identify and train division-level Highspot champions to support adoption within their teams
- Create user documentation, quick-start guides, and training materials tailored to each GTM team’s workflow

**Phase 1B**

- Launch a 3-week pilot with a cross-functional group of users from MP, DMS US, and DMS EU to validate platform configuration, workflows, and content structure in a live environment
- Collect structured feedback from pilot participants on usability, content findability, and workflow fit to inform final adjustments before full rollout
- Use pilot results to refine training materials, identify division-specific needs, and build internal advocacy ahead of the broader launch

**Phase 2**

- Execute phased rollout across MP, DMS US, and DMS EU with division-specific onboarding sessions
- Monitor adoption metrics (logins, content usage, pitch activity) and flag adoption gaps early
- Run office hours, refresher sessions, and feedback loops during the first 15 days post-launch
- Partner with Revenue Enablement to connect Highspot workflows to existing sales processes and training
- Deliver a post-launch readout with adoption data, recommendations for optimization, and transition plan to internal ownership

**Other Responsibilities**

- Own the full implementation project plan from kickoff through post-launch stabilization
- Serve as the primary liaison between Front Row and Highspot’s implementation team
- Facilitate stakeholder alignment across Revenue Enablement, Sales, Marketing, and IT/Ops
- Design and manage UAT cycles, defect tracking, and go/no-go decision gates
- Build change management and communication plans to drive awareness and readiness
- Develop and deliver role-specific training for end users across all three GTM divisions
- Track and report on implementation milestones, risks, and adoption KPIs to leadership
- Document all processes, configurations, and admin workflows for long-term internal ownership

**Rate: $55 - $85 per hour**

**Working model:** 15 hours per week

### Requirements

- 3–5+ years managing SaaS platform implementations (Highspot, Seismic, Showpad, or similar enablement/CMS platforms required)
- Proven experience leading cross-functional rollouts for global or multi-division organizations
- Strong understanding of sales enablement workflows, content management, and CRM integrations
- Experience designing and executing UAT plans, training programs, and change management strategies
- Proficiency with project management tools (Asana, Monday, Smartsheet, or similar)
- Excellent stakeholder communication and able to translate technical requirements for non-technical audiences
- Familiarity with content governance, taxonomy design, and analytics/reporting within enablement platforms

### Benefits

**Rate: $55 - $85 per hour**

**Working model:** 15 hours per week

Fractional Project Manager - Highspot - Corporate, (16 - 20 week engagement)

United States

A fractional project manager to lead the implementation and rollout of Highspot as a CMS for Front Row, focusing on SaaS platform deployment, change management, and user adoption over a 16-20 week engagement.

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