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Shift Paradigm is a dynamic and innovative brand that specializes in helping companies achieve meaningful growth through optimizing customer and revenue journeys. With a deep understanding of ever-changing customer needs, Shift Paradigm empowers businesses to leverage change and unlock new opportunities for growth. Through their comprehensive range of services, including strategy, technology, operations, and customer engagement, Shift Paradigm utilizes the power of technology, data, and insights to drive measurable results. Their team of strategists, technologists, and creatives work closely with clients to design, optimize, and implement cutting-edge solutions that align with their unique business goals. Whether you're in the SaaS & Technology, Healthcare & Medtech, Business Services, Education, or other industries, Shift Paradigm offers performance marketing solutions that are tailored to your specific needs, enabling you to stay ahead in today's rapidly evolving market. Contact Shift Paradigm now and witness the transformative power of technology, people, and insights in action.

Shift Paradigm

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Shift Paradigm is a client services business that focuses on implementing and activating technology and data to make sales and marketing work. Our people bring combined experience across technology, data & analytics, business strategy and campaign operations to accelerate our clients' businesses. We keep pace with change in modern marketing and technology in order to create both effective, scalable and future-proof solutions for our clients that span both the Fortune 500 list and emerging industry leaders. We have also built strong relationships with the world's most influential martech platforms and are key partners to them and their clients.

Shift Paradigm is a consultancy built for transformation. We bridge the gap between marketing, data, and technology to unlock growth for some of the world's most recognized brands. At SH/FT you'll shape the future of how organizations connect with their customers through intelligent architecture, scalable systems, and the power of data-driven strategy.

## Senior Product Owner (Contract)

**Remote | Contracted | Experienced**

**The Opportunity:**

As a Senior Product Owner (contract) at SH/FT, you will lead the development and delivery of large, technically complex software projects. Our Product Owners play a critical role in ensuring solutions meet or exceed client expectations while enabling internal teams to perform at their best.

In this contract role, you will own the end-to-end product lifecycle, from early client engagements and requirements definition through to translating those requirements into clear, actionable work for the delivery team. You will operate at both a strategic and tactical level, balancing big-picture thinking with attention to detail.

We are seeking an experienced Product Owner with a strong background in custom software development (e.g. websites, web applications, APIs, databases). You thrive in fast-paced, ambiguous environments and bring structure and clarity to complex problems. Agency experience is a plus, but most importantly, you enjoy transforming evolving requirements into high-quality client deliverables.

**Key responsibilities include:**

- Lead multiple client engagements and workstreams concurrently across all phases of the project lifecycle, including discovery, scoping, planning, requirements definition, execution, release, and post-release support
- Facilitate discovery sessions with clients and subject matter experts to define requirements, uncover gaps, and align on expectations
- Translate business and technical requirements into detailed functional specifications and well-defined user stories with clear acceptance criteria
- Own and manage the product backlog, including prioritization, refinement, and trade-off decisions to balance scope, timeline, and budget
- Partner with cross-functional teams (Engineering, Design, QA, etc.) to ensure solutions meet customer needs and are delivered on time and within budget
- Support resource planning by identifying required skillsets and collaborating with team leads to staff projects effectively
- Lead Agile ceremonies, including backlog refinement, sprint planning, daily standups, sprint reviews, and retrospectives
- Facilitate technical discussions to align stakeholders, remove blockers, and identify opportunities for process and tooling improvements
- Monitor team capacity and velocity to promote sustainable, predictable delivery
- Track and communicate project progress, including risks, dependencies, blockers, and key milestones
- Report on sprint and release health using metrics such as burndown and burnup charts
- Forecast delivery timelines and proactively identify potential bottlenecks or risks
- Develop mitigation strategies and contingency plans to ensure successful delivery within scope, timeline, and budget
- Communicate clearly and consistently with stakeholders, fostering transparency and trust
- Provide leadership and direction to project teams, ensuring accountability and high-quality execution
- Navigate ambiguity with confidence, proactively driving clarity and outcomes

**Experience**

- 4+ years of Product Owner experience in a technical environment, with hands-on involvement in custom software development projects (e.g. websites, web applications, APIs, databases) -- this experience is required; please ensure your resume clearly articulates the types of projects you have worked on
- Demonstrated ability to translate complex requirements into actionable deliverables for engineering teams
- Strong understanding of Agile methodologies (Scrum, Kanban, DevOps practices)
- Experience with Jira or comparable project management tools
- Excellent analytical, organizational, and problem-solving skills
- Strong communication skills, with the ability to engage both technical and non-technical stakeholders
- Proven ability to manage multiple priorities and see the big picture while maintaining attention to detail
- Strong stakeholder management skills, including experience working directly with clients
- CSPO or equivalent certification is a plus

**Who You Are**

- Clear and effective communicator who leads through collaboration and action
- Strong sense of ownership and accountability in fast-paced, ambiguous environments
- Ability to quickly integrate into cross-functional teams and drive projects to completion
- Confident in client-facing settings, with the ability to manage expectations and build trust
- Proactive problem solver with a continuous improvement mindset

**Work Arrangement:**

This is a remote 1099 independent contract position, targeting 10-20 hours per week.

**Compensation:**

$60–$85 per hour, depending on experience

Senior Product Owner (Contract) - Shift Paradigm - Career Page

product owner

Product Owner

Product Lead

The #1 software development tool used by agile teams to plan, track, and release great software.

Jira

Software Development

Lead the development and delivery of large, technically complex software projects as a Senior Product Owner on a contract basis. Responsible for the end-to-end product lifecycle, translating requirements into actionable work, and managing multiple client engagements.

Fractional Senior Product Owner

Product

Shift Paradigm is a client services business that focuses on implementing and activating technology and data to make sales and marketing work. Our people bring combined experience across technology, data & analytics, business strategy and campaign operations to accelerate our clients' businesses. We keep pace with change in modern marketing and technology in order to create both effective, scalable and future-proof solutions for our clients that span both the Fortune 500 list and emerging industry leaders. We have also built strong relationships with the world's most influential martech platforms and are key partners to them and their clients.

Shift Paradigm is a consultancy built for transformation. We bridge the gap between marketing, data, and technology to unlock growth for some of the world's most recognized brands. At SH/FT you'll shape the future of how organizations connect with their customers through intelligent architecture, scalable systems, and the power of data-driven strategy.

Shift Paradigm is committed to equal employment opportunity and employment equity throughout all levels of the organization. We strive to attract a qualified and diverse candidate pool, and encourage diversity and inclusion in the workplace.

## Senior Project Manager (Contract)

**The Opportunity:**

In this role, you will serve as a trusted client point person, owning multiple concurrent projects and campaign workstreams from start to finish. You'll lead cross-functional teams through complex scopes, balancing structure and speed while ensuring high-quality delivery across timelines, budgets, and client expectations.

You will manage end-to-end execution for one of our client's most successful and engaging early onboarding email channels, overseeing monthly content and creative development, testing documentation, deployment readiness, and performance analysis. Working closely with a multi-disciplined team, you'll track and manage content and creative through reviews, approvals, and distribution of final assets—bringing exceptional attention to detail to ensure high-quality work every time.

**Key responsibilities include:**

- Owning multiple projects and campaign workstreams simultaneously, driving execution from planning through launch and analysis
- Leading internal and external daily scrums and bi-weekly client status meetings
- Creating timelines, maintaining project plans, and ensuring clear documentation across deliverables
- Scoping and resourcing projects, collaborating with PM peers to ensure the right team is aligned to each engagement
- Proactively identifying and resolving risks, dependencies, and blockers before they impact delivery
- Operating within rigid Fortune 500 processes while keeping pace with rapid internal execution, tailoring project methodology to fit each engagement
- Monitoring project health, resource capacity, and profitability by tracking time, burn rates, and budget adherence
- Escalating risks, overages, and delivery concerns early to ensure projects stay on track
- Supporting email testing and QA efforts, including creating testing documentation and assisting in deployment readiness

Success in this role means building strong client relationships, staying highly organized across multiple deliverables, solving problems quickly and confidently, and pushing both internal teams and client partners toward revenue-driving goals.

**Reporting:** You will report directly to the Senior Director of Project Management.

**Who You Are**

You're a super-organized problem solver, who motivates the whole team to make great things happen. You keep everyone honest and on-time, fostering an environment of accountability, learning, and teamwork. You can create structure and translate complexity into next steps, using data to inform your decisions. You see dependencies before they become blockers.

You're proactive, solutions-oriented, and relentlessly focused on the details that matter, but you never lose sight of the big picture or the client's goals.

**Must-Have Experience**

- 5+ years of project management experience in fast-paced, agile environments (agency, consulting, or digital marketing)
- Proven expertise in email marketing as a performance-driven channel. You understand lifecycle strategy, personalization, and how email drives revenue
- Hands-on experience with project portfolio management (PPM) tools and enterprise email service providers (ESPs)
- Proficiency in Excel/Google Suite
- Effective time-management skills

**Nice-to-Have Experience**

- Financial services sector experience (banking, credit cards, investments)
- Experience with Movable Ink (we can train on this)

**Work Arrangement:** Remote, 1099 independent contract position with an initial engagement term of six months. Candidates must be available to work during Eastern Time Zone business hours.

**Compensation:** $75–$90 per hour, depending on experience.

Senior Project Manager (Contract) - Shift Paradigm - Career Page

Project Manager

Senior Program Manager

The role involves managing multiple projects and campaign workstreams, leading cross-functional teams, and ensuring high-quality delivery. It requires 5+ years of project management experience, particularly in email marketing, and offers a remote, 1099 contract position for six months.

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