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Simplify eCommerce with Visualsoft. With 25 years of eCommerce experience, our full-service agency offers web design, development and digital marketing. Find out why we’re the one agency for every online opportunity.

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Visualsoft is a leading brand that has been helping businesses grow online for over 20 years. With a strong presence in the UK, we are proud to serve as the home to some of the country's top online retailers across various industries such as fashion, footwear, jewellery, home furnishing, and sports. Since our founding in 1998, we have experienced remarkable growth, thanks to our dedicated team of over 300 creative visionaries, innovative developers, and expert digital marketers spread across three locations in the UK. Through constant research and reinvestment, we have developed a comprehensive eCommerce ecosystem. This includes our cutting-edge platform, robust support services, and effective marketing strategies — everything that ambitious businesses need to thrive and succeed online. With a track record of over £1 billion in annual transactions processed by our clients, we have the experience and expertise to deliver exceptional results. We are continuously expanding both our client base and our own capabilities, as we strive to write new chapters in our success story. Join Visualsoft today and discover the possibilities to Think Bigger in eCommerce.

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## **About Visualsoft**

Visualsoft is a tech powered commerce agency. We've been around since the dawn of .com with a unique offering of expert website development and powerful digital marketing strategies that connect brands to customers wherever they search, shop and scroll.

For over 25 years we've honed our craft in commerce solutions designed to inspire and enable some of the UK's biggest brands to be open on every channel.

### **Our Values**

**We champion our clients**

We believe in every retailer's potential to succeed online and celebrate each milestone of their journey with them.

**We are one team**

We believe in the power of collaboration - within our teams and with our clients. Together, there's nothing we can't achieve.

**We create change**

The future of eCommerce is always evolving. Where others see uncertainty, we see an opportunity to lead.

**We care about what matters**

We are committed to making the world a little brighter and doing what's best for our people, our community, and our planet.

### **Culture**

We champion a culture of trust in the workplace. Our employees can achieve the perfect work/life balance thanks to unlimited holidays and flexible working.

We've invested in our workspaces to create 'living offices' that cultivate employee engagement. Our open-plan spaces encourage cross-team communication and collaboration and include breakout and dining areas, meeting facilities, games stations, and relaxation space for the team when they need a little downtime.

All we ask in return is that our employees achieve our collective goals, and continue to deliver the best possible service. This game-changing ethos means happy and engaged employees, which in turn helps keep our clients happy too.

Happy employees = Happy clients

## **Organic Lead Designer - Fixed term contract**

**Location:** Hybrid, Stockton-on-Tees, England, United Kingdom  
**Contract Type:** Temporary (9 months fixed-term with possible extension)

### **Role Overview**

This is a highly creative role leading a team of designers and videographers to create effective, functional designs specifically for Organic Digital marketing campaigns. You will ensure the creative output is innovative and efficient, directly contributing to the success of Visualsoft's Customer Engagement, SEO, CRO and Marketplace clients. You are accountable for reviewing and approving all assets to ensure they meet best practices for these specific high-performance channels.

### **Key Responsibilities**

**Channel Specific Strategy**
- Act as the creative lead for Organic Digital projects, focusing on high-performing designs for Customer Engagement, SEO, CRO and Marketplaces.
- Develop the service offering to maintain best-in-class standards and constantly raise the quality bar.
- Management of direct client communication.

**Quality Control & Approvals**
- Ensure design briefs are up-to-date for each department as well as quality checking submitted briefs.
- Review and approve all output to ensure consistency, quality, and adherence to brand guidelines across all organic channels.

**Team Management**
- Line management of Senior Designers and Designers, including 121s, team development, and performance monitoring via KPIs.

**Department Growth**
- Responsible for shaping the commercial growth of the department's offering, including identifying new creative sales opportunities within Customer Engagement, SEO, CRO, and Marketplaces.
- Identify and execute internal training where required.
- Support on Research & Development for the department - identify new software/technology that could boost design efficiency or possibilities, quote internal marketing jobs, lead on brand creatives.

**Cross Department Collaboration**
- The main point of contact between the design team and other departments, translating business needs into actionable design plans and ensuring seamless collaboration.

### **Required Qualifications & Skills**

- Proven experience in a Design or Digital Marketing role
- Creative Suite Mastery: Expert knowledge of Adobe Photoshop & Illustrator.
- Video & Motion Production: Expert knowledge of After Effects and video editing with Adobe Premiere or Final Cut Pro, specifically for high-performance organic creatives.
- User Experience: Knowledge of UX Principles and implementation.
- Creative Vision: Creative flair, originality, and a strong visual sense.
- Digital Leadership: Experience in mentoring, leading, and coaching teams in a digital environment.
- Web Content Management: Experience in building web pages using a content management system.

**Core Competences, Skills and Personal Attributes (Essential):**
- Proactive Mindset: 'Self-motivated' with an ability to demonstrate a can-do approach.
- Time Management: Working to tight deadlines as a team and as an individual.
- Strategic Planning: A preemptive thinker with acute forward planning.
- Industry Passion: Passionate about Design, eCommerce, and digital marketing.
- Commercial Awareness: Figures and forecast orientated, target and performance-minded to align with department targets.
- Detail Orientation: Organised with good attention to detail.
- Leadership Style: Strong initiative and leadership style.
- Technical Agility: Able to pick up new technologies, systems, and processes quickly.
- Analytical Thinking: Technically minded and interested in how things work.
- Communication Skills: Excellent communication skills for client and internal collaboration.
- Professional Integrity: Professionalism, integrity, and a strong work ethic.
- Collaborative Spirit: A team player with a flexible approach to working.
- Organisational Skills: Good planning and organisation skills with the ability to manage your own time effectively.
- Growth Mindset: A continuous willingness to learn.

### **Preferred Skills & Desirable Attributes**

- Organic Channel Expertise: Strong understanding of performance marketing channels including Customer Engagement, SEO, CRO and Marketplaces.
- Development Appreciation: Experience or appreciation of website development.
- Innovation Interest: An interest in new technologies and other online marketing channels.

### **Work Arrangement**

- Hybrid working
- Location: Stockton-on-Tees, England, United Kingdom

### **Benefits**

- Competitive basic salary with great progression options
- Unlimited paid holidays
- Hybrid working
- Medicash Cash Plan – covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us!
- Employee Assistance Programme – access to Vivup for mental health support, financial guidance, and wellbeing resources
- Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly
- A high-performance MacBook
- VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone!
- Free breakfast, fruit, hot and cold drinks and protein shakes
- Friday afternoon drinks to wind down for the weekend
- Pension scheme to help you save for the future
- Cycle to work scheme
- Discounts across our brands
- Regular team social events
- Training & development

Organic Lead Designer - Fixed term contract | Visualsoft | Jobs By Workable

Lead Designer

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Director of Digital Marketing

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The industry standard in design, photography, video editing & more

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Lead a team of designers and videographers for Organic Digital marketing campaigns on a 9-month fixed-term contract.

Organic Lead Designer

Design

## **About Visualsoft**

Visualsoft is a tech powered commerce agency. We've been around since the dawn of .com with a unique offering of expert website development and powerful digital marketing strategies that connect brands to customers wherever they search, shop and scroll.

For over 25 years we've honed our craft in commerce solutions designed to inspire and enable some of the UK's biggest brands to be open on every channel.

### **Our Values**

**We champion our clients**

We believe in every retailer's potential to succeed online and celebrate each milestone of their journey with them.

**We are one team**

We believe in the power of collaboration - within our teams and with our clients. Together, there's nothing we can't achieve.

**We create change**

The future of eCommerce is always evolving. Where others see uncertainty, we see an opportunity to lead.

**We care about what matters**

We are committed to making the world a little brighter and doing what's best for our people, our community, and our planet.

### **Culture**

We champion a culture of trust in the workplace. Our employees can achieve the perfect work/life balance thanks to unlimited holidays and flexible working.

We've invested in our workspaces to create 'living offices' that cultivate employee engagement. Our open-plan spaces encourage cross-team communication and collaboration and include breakout and dining areas, meeting facilities, games stations, and relaxation space for the team when they need a little downtime.

All we ask in return is that our employees achieve our collective goals, and continue to deliver the best possible service. This game-changing ethos means happy and engaged employees, which in turn helps keep our clients happy too.

Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We believe passionately that a diverse workforce is central to our success.

## **Organic Lead Designer - Fixed term contract**

**Location:** Hybrid, Newcastle upon Tyne, England, United Kingdom  
**Type:** Temporary (9 month fixed-term basis with possible extension)  
**Department:** Online Marketing

### **Role Overview**

This is a highly creative role leading a team of designers and videographers to create effective, functional designs specifically for Organic Digital marketing campaigns. You will ensure the creative output is innovative and efficient, directly contributing to the success of Visualsoft's Customer Engagement, SEO, CRO and Marketplace clients. You are accountable for reviewing and approving all assets to ensure they meet best practices for these specific high-performance channels.

### **Key Responsibilities**

**Channel Specific Strategy**
- Act as the creative lead for Organic Digital projects, focusing on high-performing designs for Customer Engagement, SEO, CRO and Marketplaces.
- Develop the service offering to maintain best-in-class standards and constantly raise the quality bar.
- Management of direct client communication.

**Quality Control & Approvals**
- Ensure design briefs are up-to-date for each department as well as quality checking submitted briefs.
- Review and approve all output to ensure consistency, quality, and adherence to brand guidelines across all organic channels.

**Team Management**
- Line management of Senior Designers and Designers, including 121s, team development, and performance monitoring via KPIs.

**Department Growth**
- Responsible for shaping the commercial growth of the department's offering, including identifying new creative sales opportunities within Customer Engagement, SEO, CRO, and Marketplaces.
- Identify and execute internal training where required.
- Support on Research & Development for the department - identify new software/technology that could boost design efficiency or possibilities, quote internal marketing jobs, lead on brand creatives.

**Cross Department Collaboration**
- The main point of contact between the design team and other departments, translating business needs into actionable design plans and ensuring seamless collaboration.

### **Required Qualifications & Skills**

- Proven experience in a Design or Digital Marketing role
- Creative Suite Mastery: Expert knowledge of Adobe Photoshop & Illustrator.
- Video & Motion Production: Expert knowledge of After Effects and video editing with Adobe Premiere or Final Cut Pro, specifically for high-performance organic creatives.
- User Experience: Knowledge of UX Principles and implementation.
- Creative Vision: Creative flair, originality, and a strong visual sense.
- Digital Leadership: Experience in mentoring, leading, and coaching teams in a digital environment.
- Web Content Management: Experience in building web pages using a content management system.

### **Desirable Qualifications & Skills**

- Organic Channel Expertise: Strong understanding of performance marketing channels including Customer Engagement, SEO, CRO and Marketplaces.
- Development Appreciation: Experience or appreciation of website development.

### **Core Competences, Skills and Personal Attributes**

**Essential:**
- Proactive Mindset: 'Self-motivated' with an ability to demonstrate a can-do approach.
- Time Management: Working to tight deadlines as a team and as an individual.
- Strategic Planning: A preemptive thinker with acute forward planning.
- Industry Passion: Passionate about Design, eCommerce, and digital marketing.
- Commercial Awareness: Figures and forecast orientated, target and performance-minded to align with department targets.
- Detail Orientation: Organised with good attention to detail.
- Leadership Style: Strong initiative and leadership style.
- Technical Agility: Able to pick up new technologies, systems, and processes quickly.
- Analytical Thinking: Technically minded and interested in how things work.
- Communication Skills: Excellent communication skills for client and internal collaboration.
- Professional Integrity: Professionalism, integrity, and a strong work ethic.
- Collaborative Spirit: A team player with a flexible approach to working.
- Organisational Skills: Good planning and organisation skills with the ability to manage your own time effectively.
- Growth Mindset: A continuous willingness to learn.

**Desirable:**
- Innovation Interest: An interest in new technologies and other online marketing channels.

### **Benefits**

- Competitive basic salary with great progression options
- Unlimited paid holidays
- Hybrid working
- Medicash Cash Plan – covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us!
- Employee Assistance Programme – access to Vivup for mental health support, financial guidance, and wellbeing resources
- Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly
- A high-performance MacBook
- VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone!
- Free breakfast, fruit, hot and cold drinks and protein shakes
- Friday afternoon drinks to wind down for the weekend
- Pension scheme to help you save for the future
- Cycle to work scheme
- Discounts across our brands
- Regular team social events
- Training & development

The role is a 9-month fixed-term contract for an Organic Lead Designer at Visualsoft, focusing on leading a team to create designs for digital marketing campaigns. Responsibilities include strategy development, quality control, team management, and department growth.

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