Job Description

Principal Technical Account Lead (12 month contract)

Location: Canada

What you'll get the opportunity to do:

Act as a trusted technical advisor to enterprise and mid-market retail partners, guiding them in adopting and maximizing Flipp's solutions
Develop tailored technical strategies and solutions that drive engagement, performance, and long-term partner success
Lead onboarding and manage end-to-end delivery of integration projects and strategic initiatives
Partner cross-functionally with Product, Engineering, Sales, and Analytics to influence roadmap decisions and advocate for partner needs
Translate complex technical concepts into clear, compelling narratives that demonstrate business impact

What you'll bring to the team:

8+ years experience in technical account management, client services, solution consulting, and/or project management within a technology-driven environment
2+ years experience with demonstrated industry experience in client services, technical pre-sales, technical account management or project management
Strong ability to manage client relationships and navigate complex stakeholder environments with confidence
Proven experience delivering projects end-to-end, balancing multiple priorities while maintaining attention to detail
Comfort working cross-functionally with teams like Product, Engineering, Sales, and Analytics
Solid understanding of web technologies such as APIs, JSON, and JavaScript (or similar)
Ability to problem-solve creatively, handle objections, and apply technical solutions to business challenges
Familiarity with eCommerce platforms (e.g., Magento, Salesforce Commerce Cloud) is an asset, but not required
PMP or similar project management experience is a plus

Compensation:

Canada Base Hiring Range: $125,000 - $135,000 CAD

Work Arrangement:

Remote-first environment

About the Company

Flipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments.

We help people make smarter shopping decisions with autonomy and accountability. With rising living costs, Flipp's mission is crucial. Our Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content, aiding shoppers in deciding what to buy and where to buy it. Together, we make a difference.

Our five principles, Progress Over Perfection, Clarity Through Transparency, Learn Loudly, Challenge with Empathy, and Always Build Better, bring a relentless progress mindset to life. They're not just slogans, but they're the behaviours we expect, reward, and hold ourselves accountable to. You'll be equipped to make an impact, realize your potential, and stay inspired every step of the way.

Flipp's Partner Technology team sits at the intersection of retail, technology, and innovation, powering seamless integrations with some of the world's leading retailers. Working closely with Product, Engineering, and Sales to bring our solutions to life and help our partners unlock more value from their digital experiences. This team plays a critical role in shaping how retailers connect with millions of shoppers each week.

Similar Jobs