Fractional Executive Director/Operations Manager

Executive Director/Operations Manager – Part-Time, Arizona-Based (WFH)

Position Overview

The Executive Director or Operations Manager (title dependent upon experience) will support Arizonans for Responsible Tourism (AZRT) to lead its revenue growth, member engagement, operations, and advocacy initiatives. This part-time role is ideal for a self-managed go-getter who can balance ambition and creativity with hands-on execution.

Reporting and Work Arrangement

• Reports to Rent Responsibly's Director of Alliance Operations and the AZRT board
• Work-from-home position
• Averages 30 hours per month
• Starts in April 2026
• Part-time with potential to expand based on organizational growth
• Candidates without executive director experience will start as Operations Manager and, with success, receive training and professional development to become an Executive Director

Primary Responsibilities:

• Revenue Growth and Retention: Includes memberships, sponsors, donations, and development and management of additional revenue opportunities through:
  1. Planning and management of virtual and in-person events, including capturing polished photo and video content
  2. Posting and engaging with followers on social media
  3. Engaging with members inside the member portal
  4. Developing and sharing new member benefits
  5. Email Communications: Monthly newsletter, advocacy alerts, regulatory updates, event registration promotion, news, and sales promotions
• Leadership Meeting Management: Agenda preparation, meeting facilitation, action item tracking and follow-up, execution of directives, meeting reminders, and scheduling
• Inbox Management: Email inbox, social media direct message inboxes, and member portal direct message inbox
• Liaison with Rent Responsibly's Association Support Team

Secondary Responsibilities:

• Local News Monitoring and Media Relations: Tracking important news developments, managing inbound and outbound connections with reporters, and preparing board members for media opportunities
• Legislation and Issue Tracking: Monitoring regulatory dashboard and alerts, monitoring other regulatory sources, and keeping a pulse on local/state conversations
• As-Needed Responsibilities:
  1. Program and campaign development, such as surveys or election engagements
  2. Liaison with chapters (if applicable in the future)
  3. Board member and volunteer recruitment, application management, and onboarding

Additional Responsibilities (for candidates with qualified experience):

• Board Guidance: Upholding bylaws, strategic input, operational efficiency and effectiveness, and idea generation
• Financial Clerical Needs (with the Treasurer):
  1. Annual reports
  2. Tax document support
  3. Orders and payments
  4. Reimbursements
  5. Basic budgeting and transaction tracking
  6. Sponsor payment collection

Note: While this role may support the AZRT board and treasurer with clerical tasks, the AZRT board is responsible for all compliance with financial, tax, and other applicable laws and 501(c)(6) requirements.

Required Experience and Qualifications:

• Based in Arizona
• Minimum 2 years of experience as an executive director or other related work with a nonprofit or volunteer-based organization, such as operations management or project management
• Polished, kind, clear, and responsive communication style; ability to communicate with different personas across different platforms, especially social media
• Passionate about building and expanding a mission-driven membership organization with a proven track record of growing and retaining membership and generating other revenue
• Team player with a can-do spirit
• Adept at managing time, meeting deadlines, and executing with excellence (not perfection); strong organizational abilities and attention to detail
• Reliably self-managed; accountable and reliable without reminders
• Familiar with Slack, Google Workspace, HubSpot, and Hivebrite community management software, or comfortable learning similar tools

Bonus Skills/Experience:

• Well-connected network of policymakers in Arizona, or ability and enthusiasm to build new policymaker relationships
• Experience in the short-term rental industry and/or short-term rental regulations
• Experience with non-code website management and content updates
• Comfort working with small, fast-moving teams; excited about stepping into an evolving role and building the role as it grows
• Experience playing a coach-like role and spotting opportunities to offer advice or guidance; tech-savvy but comfortable supporting those who are not
• Proactive about making processes more efficient or creating new processes from scratch
• Comfortable with recurring tasks and projects; relish improving them with each iteration
• Excited to step outside comfort zone