Job Description

Director, Program Delivery

Position Details:

Remote with occasional travel as needed for in-person meetings
6-month contract
Reporting to the VP, Mission
Salary: $110,000 - $130,000 per annum

Role Overview:

As the Director, Program Delivery, you will lead the execution and evolution of Parkinson Canada's national programs, bringing structure, consistency, and accountability to how services are delivered. You will lead a team of managers, collaborate across functions, and ensure programs are accessible, high-quality, and aligned to community needs. This is a critical role in scaling reach from approximately 5,000 people today to 50,000 in the coming years.

Key Responsibilities:

Lead program delivery and scale impact. Oversee national programs, ensuring they are structured, consistent, and able to scale. Translate reach and impact goals into clear plans, resourcing, and execution to support growth from 5,000 to 50,000 people across Canada.
Bring structure to how programs operate. Standardize and evolve program models, including support groups and services, creating frameworks that improve accessibility, consistency, and quality without losing the human connection.
Lead and develop your team. Manage and coach program managers, setting clear expectations, driving accountability, and fostering a culture of strong execution and continuous improvement.
Balance innovation with delivery. Lead program innovation efforts, testing and scaling new approaches to reach underserved communities and improve access, while ensuring day-to-day delivery remains strong.
Use data to inform decisions. Monitor program performance, including reach, utilization, and quality, using insights and feedback to refine programs and guide ongoing improvements.
Collaborate across the organization. Work closely with partnerships, insights, and mission teams to align delivery with strategy and ensure programs are connected to broader organizational priorities.
Ensure programs stay relevant and impactful. Maintain a clear link between strategy and execution, using community feedback, data, and frontline insight to evolve programs and meet the needs of people living with Parkinson's and their care partners.

Required Qualifications:

Experience leading programs or services that involve people—often across multiple teams, stakeholders, or locations
Ability to bring structure to complex environments and deliver consistent outcomes at scale
Experience aligning groups with different priorities to a shared goal and moving forward with a clear plan
Strong operational skills: translate strategy into action, develop strong plans, resource effectively, and adapt as needed
Comfort in fast-moving, evolving environments where not everything is defined on day one
Clear, pragmatic communication skills; ability to align stakeholders, set expectations, and create accountability
Experience in healthcare, education, social impact, or other sectors (non-profit experience not required)
Willingness to work in complex, multi-stakeholder environments with occasional in-person collaboration

Other Requirements:

Offers of employment are contingent upon successful completion of a criminal background check and references
Must be legally eligible to work in Canada on an ongoing basis

About the Company

Who We Are:

We're not your typical non-profit. We bring swagger to everything we do. That means we move with purpose in every step, driven by our commitment to putting our community at the centre of our work. Every day, we ask ourselves to see possibilities where others see limits. Because people with Parkinson's and care partners deserve better. Better care, more inclusive research and access to treatment and supports that make living well possible.

Our Mission:

Our mission is to empower and inspire people living with Parkinson's and their care partners to live fully and courageously. Through community support, advocacy, and research, we encourage others to see a diagnosis not as a dimming of light, but a spark for a new beginning.

Our Culture & Values:

Move forward. Together. On Mission.

Parkinson Canada is actively challenging the status quo and bringing a more dynamic, tech-forward, and outcomes-driven approach to the sector. We are a team that values clarity, accountability, and momentum, with a structured operating model that turns ideas into action. We are shifting to digital-first services, expanding national programs, and investing in research and innovation.

Parkinson Canada is firmly committed to diversity within its community and welcomes applications from racialized persons/persons of colour, Indigenous People of North America and the world, persons with disabilities, 2SLGBTQIA+ persons, and those who may contribute to the further diversification of ideas. We are committed to providing equitable opportunities in employment and to providing a workplace which is free from discrimination and harassment. We are equally committed to providing an inclusive and accessible workplace.

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