Gaurav Nukala

Innovation & Technology Strategy | Apple, Unicorns | AI/ML, SaaS, B2B, Data Platforms, Digital Transformation

Seasoned product, digital, and technology executive with 15+ years of proven innovation experience building and scaling B2B AI and SaaS products & data platforms at Apple and early/late-stage venture-backed unicorns. Innovated in complex verticals such as Healthcare, Real Estate, Smart Home, and Transportation. Unique blend of business and technology strategy expertise. Expertise spans across defining the AI strategy to grow in existing and new markets, assessing the existing technology &…

Gaurav Nukala

Work

Experience

  • Snappt Inc

    Snappt Inc

    Interim Chief Product Officer

    Apr 2024 - Feb 2024

    Series A($100M in funding; $25M in revenue) AI-powered fraud detection leader

    • Developed a multi-year vision and product strategy for Snappt, encompassing both existing and new market expansion. Refined the go-to-market (GTM) strategy and built the technology organization to support the vision.
    • Launched the Identity Verification product, contributing $2 million in bookings within one quarter. The Gen AI-driven Income and Analytics products are set for launch in Q1'24, following extensive product discovery
    • Formulated a strategic plan for expanding Snappt's products into the financial services sector
    • Empowered the 35+ product and technology organizations to innovate faster with well-defined roles & responsibilities, process frameworks, and executive visibility. Developed rubric for career development
  • Innovaccer

    Innovaccer

    Head of Platform Strategy | App Services | Product Ops

    Jan 2022 - Feb 2023

    Series E ($3.2B valuation; $100M in revenue) healthcare PHM leader.

    • Led strategy and execution of the Healthcare Platform with a vision to create an “Operating System for Healthcare.”
    • Defined the product and GTM strategy to drive adoption of Health Cloud, encompassing data activation, NLP, FHIR, and Interoperability. Increased the NPV by $15M through digital transformations of health organizations.
    • Championed a multi-year initiative transforming the SaaS architecture to drive gross-margins and time-to-market. Reduced the configuration tickets by 60%, time-to-value by 30%, and operating costs by 20%
    • Managed teams (10+) responsible for core platform components that powered flagship products (PHM, CRM)
  • Apple

    Apple

    Product Lead, Apple Pay Access

    Nov 2019 - Jan 2022

    Managed product and partner teams for connected home ecosystem (HomeKit).

    • Drove the strategy & execution of a 0 to 1 product to realize the vision of making “iPhone the key to the world.”
    • Conceived and launched HomeKey, enabling iPhone users to bring Apple Pay experience to physical spaces
    • HomeKey increased HomeKit SAM by 3X, expanding to multi-family and hospitality verticals
    • Launched with 4 partners, reaching millions of users. Received great press reviews and was highlighted at WWDC
    • Played a significant role towards the standardization of open access, Aliro, built on the foundations of HomeKey
  • Curology

    Curology

    Vice President of Product, Ai, and User Experience

    Nov 2017 - Aug 2019

    Series C ($1B valuation) healthcare telemedicine company

    • Grew the active patient count by 4X (1M+), achieving an annual run rate of ~$100M
    • Improved the conversion rate by 40%, and retention and delinquency by 5% through successful growth initiatives
    • Scaled Curology to five new US states, which required compliance with complex telemedicine law
    • Expanded the product organization from 5 to 15 members.
    • Implemented a pod-based organizational structure to facilitate a faster innovation operating model
    • Empowered teams with both qualitative and quantitative research methods, enhancing their decision-making capabilities
    • Achieved $2M/yr in operational savings by increasing the efficiency of providers using AI/ML and A/B testing
  • Flywheel Software

    Flywheel Software

    Head of Product

    Feb 2015 - Aug 2017

    Series D marketplace company that disrupted the Taxi industry via B2C & SaaS solutions.

    • Launched a 0 to 1 B2B business that enabled Flywheel to compete against Uber/Lyft effectively
    • Commercialized TaxiOS (Operating System for Transportation) in the states of CA and NY. Within eight months of TaxiOS launch, helped the company recognize $72M in GMV. This led to Series D funding and acquisition
    • Reduced the transaction fraud (chargebacks) by 85% using AI/ML, reducing costs by $600K/yr
  • Apple

    Apple

    Technical product manager

    Jun 2010 - Feb 2015

    An early member of the iOS product team that launched iPhones and iPads across several Tier-1 carriers

    • Spearheaded the launch of LTE on iPhone-5, without which Apple would have lost its competitive edge over Samsung
    • Chosen to be on the core team tasked to come up with mitigation strategies for the “AntennaGate” issue on iPhone 4

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