Gaurav N.

Experience

• 

  Snappt Inc

  Interim Chief Product Officer

  Apr 2024 - Feb 2024

  Series A($100M in funding; $25M in revenue) AI-powered fraud detection leader

  • Developed a multi-year vision and product strategy for Snappt, encompassing both existing and new market expansion. Refined the go-to-market (GTM) strategy and built the technology organization to support the vision.
  • Launched the Identity Verification product, contributing $2 million in bookings within one quarter. The Gen AI-driven Income and Analytics products are set for launch in Q1'24, following extensive product discovery
  • Formulated a strategic plan for expanding Snappt's products into the financial services sector
  • Empowered the 35+ product and technology organizations to innovate faster with well-defined roles & responsibilities, process frameworks, and executive visibility. Developed rubric for career development
• 

  Innovaccer

  Head of Platform Strategy | App Services | Product Ops

  Jan 2022 - Feb 2023

  Series E ($3.2B valuation; $100M in revenue) healthcare PHM leader.

  • Led strategy and execution of the Healthcare Platform with a vision to create an “Operating System for Healthcare.”
  • Defined the product and GTM strategy to drive adoption of Health Cloud, encompassing data activation, NLP, FHIR, and Interoperability. Increased the NPV by $15M through digital transformations of health organizations.
  • Championed a multi-year initiative transforming the SaaS architecture to drive gross-margins and time-to-market. Reduced the configuration tickets by 60%, time-to-value by 30%, and operating costs by 20%
  • Managed teams (10+) responsible for core platform components that powered flagship products (PHM, CRM)
• 

  Apple

  Product Lead, Apple Pay Access

  Nov 2019 - Jan 2022

  Managed product and partner teams for connected home ecosystem (HomeKit).

  • Drove the strategy & execution of a 0 to 1 product to realize the vision of making “iPhone the key to the world.”
  • Conceived and launched HomeKey, enabling iPhone users to bring Apple Pay experience to physical spaces
  • HomeKey increased HomeKit SAM by 3X, expanding to multi-family and hospitality verticals
  • Launched with 4 partners, reaching millions of users. Received great press reviews and was highlighted at WWDC
  • Played a significant role towards the standardization of open access, Aliro, built on the foundations of HomeKey
• 

  Curology

  Vice President of Product, Ai, and User Experience

  Nov 2017 - Aug 2019

  Series C ($1B valuation) healthcare telemedicine company

  • Grew the active patient count by 4X (1M+), achieving an annual run rate of ~$100M
  • Improved the conversion rate by 40%, and retention and delinquency by 5% through successful growth initiatives
  • Scaled Curology to five new US states, which required compliance with complex telemedicine law
  • Expanded the product organization from 5 to 15 members.
  • Implemented a pod-based organizational structure to facilitate a faster innovation operating model
  • Empowered teams with both qualitative and quantitative research methods, enhancing their decision-making capabilities
  • Achieved $2M/yr in operational savings by increasing the efficiency of providers using AI/ML and A/B testing
• 

  Flywheel Software

  Head of Product

  Feb 2015 - Aug 2017

  Series D marketplace company that disrupted the Taxi industry via B2C & SaaS solutions.

  • Launched a 0 to 1 B2B business that enabled Flywheel to compete against Uber/Lyft effectively
  • Commercialized TaxiOS (Operating System for Transportation) in the states of CA and NY. Within eight months of TaxiOS launch, helped the company recognize $72M in GMV. This led to Series D funding and acquisition
  • Reduced the transaction fraud (chargebacks) by 85% using AI/ML, reducing costs by $600K/yr
• 

  Apple

  Technical product manager

  Jun 2010 - Feb 2015

  An early member of the iOS product team that launched iPhones and iPads across several Tier-1 carriers

  • Spearheaded the launch of LTE on iPhone-5, without which Apple would have lost its competitive edge over Samsung
  • Chosen to be on the core team tasked to come up with mitigation strategies for the “AntennaGate” issue on iPhone 4