Discover how to hire a COO in 8 steps to drive your business forward. Learn key hiring strategies and red flags to avoid to ensure a perfect fit.
Matt Mouradian
Fmr. VP/GM @ Noom, COO/Co-Founder @ Renew Health
2x operator with experience building from Seed to Series F, 5 to 1,000s of employees, and $0 to $XXXM in revenue. VP Operations & later GM, Healthcare @ Noom (>$600M capital raised from Sequoia, Silver Lake), COO & Co-Founder @ Renew Health (>$20M capital raised from Venrock). Deeply experienced in:
-Fundraising: principal in five raises ranging from $10M to $540M
-General management: built/led businesses with $XXM P&L ownership including insurance brokerage, B2B sales, & tel…
Work
- https://www.noom.com/for-work/
Spearheaded shift into B2B sales, ultimately owning P&L and team (Marketing, Sales, Client Success, Operations, dedicated Product/Eng); business acquired 200 employer & health plan clients, gained 2M covered lives, launched three new products (including complex GLP-1 clinical program), and grew ARR from <$1M to $XXM.
- https://www.noom.com/med/
Scaled this two-state telehealth pilot into a core part of the Noom product. Established medical groups, secured physician partners, hired medical director, created clinical program with prescribing capability (for GLP-1s), managed roster of 40 contract clinicians, secured payer contracts with 20M covered lives, ran the P&L, and built the team to run the business.
Renew Insurance Brokerage Build
Built licensed, compliant, 50-state online Medicare brokerage and contact center (NPS of 80 w/ thousands of calls). Secured distribution partnerships with 30 Medicare insurers providing nationwide coverage. Secured and implemented three major employer clients representing 40k lives
Experience
Noom
GM, Healthcare
Sep 2020 - Dec 2023
Noom is an established leader in health and wellness, with >50M downloads and >$600M in capital raised (Silverlake, Sequoia). Originally hired as VP of Operations.
- Served on exec team, served in numerous operational & business ownership roles
- Ran quarterly/annual planning and company strategy
- Ran People team, created leveling/career ladder/comp standardization
- Ran B2B sales division (Marketing, Sales, Client Success, Ops, Prod/Eng.), $XXM ARR
- Built/led telehealth GLP-1 business (today known as Noom Med)
- Authored expansion strategy for $540M Series F raise
Renew Health
COO, Co-Founder
Mar 2017 - Mar 2020
B2B Medicare brokerage and later pharmacy benefit manager backed by >$20M from Venrock, Expa, and Nyca.
- Hired almost half of the 50 person team and ran BD, Customer Experience, Strategy, Operations, Finance, and Board/Investor Relations, among others.
- Principal in raising $20M of capital across three rounds
- Signed three employers w/ 40k lives, built national Medicare brokerage (~30 carrier partnerships, dual-site call center w/ NPS of 80)
- Owned company P&L (~$10M), managed all internal company operations (e.g., leasing two offices, organizing offsites, ordering snacks, and fending off rooftop pigeon invasions)
McKinsey & Co
Engagement Manager
Jan 2015 - Mar 2017
Global management consulting firm.
- Led engagements on corporate, growth, operational, and organizational strategy
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