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The Ankorstore marketplace offers a product catalogue of over 20,000
European brands to retailers who want to offer their customers a
differentiated shopping experience and new products.

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Ankorstore is a wholesale marketplace that brings together over 25,000 unique brands, offering a wide range of products for retailers. With a thriving retailer community in mind, Ankorstore provides inspired curation, exclusive purchasing conditions, and simplified distribution. As Europe's leading wholesale marketplace, Ankorstore is home to the best brands in various categories. Discover an extensive selection of home and kitchen products, including candles, home fragrance, furniture, and kitchen tools. Enhance your living space with stylish home decor and lighting. Find everything you need for parties and seasonal decorations, as well as storage and organization solutions. Satisfy your taste buds with a diverse range of food and drinks, from aperitifs and spreads to gourmet honey and spirits. Ankorstore also offers a wide range of beauty and wellness products for both men and women, including bath and bodycare, makeup, skincare, and supplements. Explore fashion and accessories with a variety of stylish bags, clothing, jewelry, and accessories. Join Ankorstore today and maximize your sell-through and stock turn with low minimum orders, multi-brand free delivery, and a payment plan of up to 60 days. Discover an ecosystem that supports independent brands and retailers to thrive.

Ankorstore

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Ankorstore exists to help independent brands and retailers thrive by making wholesale simpler, faster, and more profitable. We're building the infrastructure that powers modern wholesale for brands — from getting discovered by the right retailers to ordering, logistics, and financing — so both sides can work together on better, more sustainable terms.

## Payment & Fraud Officer

**Location:** Paris  
**Employment Type:** Temporary (6 month fixed-term contract)  
**Location Type:** Hybrid  
**Department:** Finance

### About your role

As a Payment & Fraud Officer you will be part of a dynamic, international and very friendly team. Your role will be to contribute to Ankorstore's mission by ensuring the best payment experience for our Retailers and Brands, while protecting the platform.

### What you'll do

- Manage end-to-end payment recovery for platform orders and service invoices, including high-volume collection outreach via email and phone, and escalation to debt collection agencies when necessary
- Finance operations: Ensure smooth payment operations, interacting with retailers & Brands to lead the recovery process for platform orders and service invoices
- Analyse customer feedback and payment behaviour to identify pain points and drive meaningful improvements to the end-to-end payment experience for retailers and brands
- Drive and contribute to cross-functional projects in coordination with internal teams (Tech, Product, Data, CX, Logistics) to enhance and scale payment & recovery processes
- Fraud Risk Management: Identify and assess fraud risks within payment flows, and contribute to the development of scalable strategies to detect, prevent, and mitigate exposure

### What we're looking for

- A degree from a Business or Engineering School (or equivalent)
- Fluent French and a very good level of English, written and spoken
- Comfortable picking up the phone — direct, confident communication with retailers and brands
- A good sense of initiative, rigor, and thoroughness
- Solid skills in Google Sheets and/or Excel

### Nice to have

- Previous experience in debt collection, recovery, or a payment-related role
- Experience managing high-volume email and phone outreach professionally
- Familiarity with payment platforms or financial tools
- Understanding of B2B payment processes and credit management
- Good analytical skills
- A curiosity for tech and digital tools
- Experience using AI tools or driving process improvements

### Why join us

You'll join a small, high-impact team where your work directly protects the health of Ankorstore's marketplace. You'll have real autonomy, room to bring your own ideas to the table, and the chance to shape how we do collections as we scale across Europe.

VP People & Legal - Ankorstore | FrenchTech | Market place | B2B ecosystem | Brands & Retailers

Nathalie Lambert

VP People & Legal

Payment & Fraud Officer @ Ankorstore - Jobs

Police Officer

The role involves managing payment recovery and fraud risk management for Ankorstore's platform, ensuring smooth payment operations and contributing to cross-functional projects.

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Interim Payment & Fraud Officer

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