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## Fractional Practice Operations Manager

**Position Type:** Remote, Part-Time (10–15 hrs/week)

**Compensation:** $3,000–4,500/month base retainer (commensurate with experience) + performance bonus tied to incremental revenue above trailing 3-month baseline. 1099 contractor. Annual equivalent: $57,379.13 - $69,101.75

### About the Role

You'll be the connective tissue that turns leads into loyal, high-LTV patients — and the person who tells the owner what's actually working (and what isn't) with data, not opinions. You won't be doing the day-to-day execution yourself. You'll have a virtual assistant who runs daily tasks. Your job is to build the systems, manage the VA, and answer the strategic questions that drive growth.

### What You'll Own

**Revenue Operations**
- Lead-to-consult conversion: every lead from our marketer gets contacted within 5 minutes, followed up persistently, and booked
- Consult-to-treatment conversion: track close rates, identify drop-off points, fix them
- No-show recovery, reschedule workflows, and confirmation systems

**Patient Lifecycle & Retention**
- Rebooking: every patient leaves with their next appointment scheduled
- Maintenance reminders (tox at 12 weeks, filler intervals, package series completion)
- Lapsed patient reactivation campaigns
- Reviews, referrals, and word-of-mouth systems

**Provider Optimization (Lead Injector)**
- Monitor calendar utilization, revenue per clinical hour, and service mix
- Identify when we're leaving money on the table vs. when we're at capacity
- Bring data-driven recommendation on whether/when to add a second injector
- If we add one, own the onboarding process

**Operations & Vendor Management**
- Supply reorder cadence (tox, filler, consumables)
- Catch invoice errors and price increases
- Manage vendor relationships and negotiate when volume warrants

**Team Coordination**
- Direct management of our VA (day-to-day work, training, accountability)
- Coordination with our CPA (bookkeeping) and marketer (top-of-funnel)
- Build and maintain SOPs for every recurring task

**Reporting**
- Monthly KPI dashboard delivered to owner
- Quarterly strategic review with recommendations

### What Success Looks Like

**First 30 days:**
- Audit current funnel end-to-end; document baseline KPIs
- Identify top 3 revenue leaks
- Take over VA management
- Establish lead response and follow-up SOP

**First 60 days:**
- Rebooking system live for every appointment type
- Lapsed patient reactivation campaign launched
- Provider utilization data tracked weekly

**First 90 days:**
- Full monthly KPI dashboard in place
- Clear data-backed recommendation on injector capacity
- Documented SOPs for all recurring operations (so the practice runs without single points of failure)

### Requirements

- 3+ years operations experience in aesthetics, medspa, dermatology, or plastic surgery (non-negotiable — you need to know the industry vocabulary, pricing dynamics, and patient flow)
- Track record building systems, not just executing tasks
- Comfortable managing remote staff (specifically VAs)
- Data-literate: can build a simple dashboard, read funnel metrics, and make recommendations
- Excellent written communication (most of your management will be async)
- References from 2+ practices we can call

### What You're NOT Doing

- Bookkeeping (handled by CPA)
- Social media, ads, or content (handled by marketer)
- Clinical work
- Daily task execution (handled by VA, whom you'll manage)

Fractional Practice Operations Manager - Remote - Indeed.com

Director of Operations

Revenue Operations

Fractional Practice Operations Manager

Aesthetics Practice — Remote, Part-Time (10–15 hrs/week)

About the Role

We’re a growing aesthetics practice looking for a sharp, systems-minded operations leader to own everything between marketing and clinical care. You’ll be the connective tissue that turns leads into loyal, high-LTV patients — and the person who tells the owner what’s actually working (and what isn’t) with data, not opinions.

You won’t be doing the day-to-day execution yourself. You’ll have a virtual assistant who runs daily tasks. Your job is to build the systems, manage the VA, and answer the strategic questions that drive growth.

What You’ll Own

Revenue Operations

- Lead-to-consult conversion: every lead from our marketer gets contacted within 5 minutes, followed up persistently, and booked
- Consult-to-treatment conversion: track close rates, identify drop-off points, fix them
- No-show recovery, reschedule workflows, and confirmation systems

Patient Lifecycle & Retention

- Rebooking: every patient leaves with their next appointment scheduled
- Maintenance reminders (tox at 12 weeks, filler intervals, package series completion)
- Lapsed patient reactivation campaigns
- Reviews, referrals, and word-of-mouth systems

Provider Optimization (Lead Injector)

- Monitor calendar utilization, revenue per clinical hour, and service mix
- Identify when we’re leaving money on the table vs. when we’re at capacity
- Bring data-driven recommendation on whether/when to add a second injector
- If we add one, own the onboarding process

Operations & Vendor Management

- Supply reorder cadence (tox, filler, consumables)
- Catch invoice errors and price increases
- Manage vendor relationships and negotiate when volume warrants

Team Coordination

- Direct management of our VA (day-to-day work, training, accountability)
- Coordination with our CPA (bookkeeping) and marketer (top-of-funnel)
- Build and maintain SOPs for every recurring task

Reporting

- Monthly KPI dashboard delivered to owner
- Quarterly strategic review with recommendations

What Success Looks Like

First 30 days:

- Audit current funnel end-to-end; document baseline KPIs
- Identify top 3 revenue leaks
- Take over VA management
- Establish lead response and follow-up SOP

First 60 days:

- Rebooking system live for every appointment type
- Lapsed patient reactivation campaign launched
- Provider utilization data tracked weekly

First 90 days:

- Full monthly KPI dashboard in place
- Clear data-backed recommendation on injector capacity
- Documented SOPs for all recurring operations (so the practice runs without single points of failure)

Requirements

- 3+ years operations experience in aesthetics, medspa, dermatology, or plastic surgery (non-negotiable — you need to know the industry vocabulary, pricing dynamics, and patient flow)
- Track record building systems, not just executing tasks
- Comfortable managing remote staff (specifically VAs)
- Data-literate: can build a simple dashboard, read funnel metrics, and make recommendations
- Excellent written communication (most of your management will be async)
- References from 2+ practices we can call

What You’re NOT Doing

- Bookkeeping (handled by CPA)
- Social media, ads, or content (handled by marketer)
- Clinical work
- Daily task execution (handled by VA, whom you’ll manage)

Compensation

- Base retainer: $3,000–4,500/month for 10–15 hours/week (commensurate with experience)
- Performance bonus tied to incremental revenue above trailing 3-month baseline
- 1099 contractor

How to Apply

Send to antiaging@drvaesthetics.com:

1. Brief intro: which aesthetics practices you’ve worked with and your role

2. One example of a system you built that’s still in use at a previous client

3. Two references we can contact

4. Your availability and earliest start date

Pay: $57,379.13 - $69,101.75 per year

Work Location: Remote

Fractional Practice Operations Manager

United States

Manage operations for an aesthetics practice, focusing on revenue operations, patient lifecycle, and team coordination. Part-time, remote role with strategic responsibilities.

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Fractional Practice Operations Manager

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