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Hope Walks

As the largest Christian provider of clubfoot care, we endeavor to take the same approach Jesus did: showing love by serving well and sharing the gospel through what we say and do.

We pair quality clubfoot treatment with compassionate care from clubfoot clinic parent advisors while empowering local healthcare workers and educating parents and caregivers.

Hope Walks officially became an independent organization in 2019, but grew out of an existing clubfoot program that began in 2006. Since the program began, we have enrolled more than 140,000 kids into clubfoot treatment.

Fractional Technology Advisor (vCIO)
------------------------------------

**Role Overview**

This is a strategic, roadmap-building role, not a day-to-day operations role. The Advisor's job is to help Hope Walks think clearly about priorities: to translate a long list of legitimate technology needs into a realistic, sequenced plan the organization can actually afford and execute, given that Hope Walks is spread across 15 countries and cannot responsibly pursue full compliance or enterprise-grade security everywhere at once.

The Advisor will work in close partnership with the Manager of Technology & Data (a full-time hire), co-executing the roadmap's foundational infrastructure work directly alongside that person before transitioning into a coaching and advisory role. The engagement is intended to be front-loaded—intensive during the assessment, roadmap development, and initial build period—before stepping back gradually into a lighter, ongoing advisory capacity.

Responsibilities
----------------

**Technology & Data Roadmap Development**

*   Assess Hope Walks' current global technology, data, and vendor environment across programs, fundraising operations, and administrative functions.
*   Develop a 3-year technology and data roadmap connecting organizational strategy to program delivery, patient/impact data, finance, HR, development and donor reporting, data protection, cybersecurity, and AI.
*   Deliver a detailed, actionable first-year implementation plan; provide a directional (not fully scoped) investment strategy for years two and three.
*   Identify and prioritize the organization's most significant technology and data risks, including a clear articulation of the cost and risk of inaction.

**Identity, Access & Infrastructure Strategy**

*   Co-execute the initial identity and access rollout directly alongside the Manager of Technology & Data, rather than only handing off a completed design.
*   Define a target-state model for centralized identity, access management, and multi-factor authentication across all offices and country teams.
*   Recommend organizational standards for systems of record, user onboarding/offboarding, administrative account controls, and device-management foundations.
*   Prioritize which foundational infrastructure gaps must be closed before more advanced cybersecurity or compliance tools can be responsibly deployed.

**Realistic, Risk-Based Data Protection Prioritization**

*   Develop a risk-based data protection framework that identifies which of the 15 countries carry the highest exposure, rather than assuming uniform compliance is achievable everywhere at once.
*   Provide strategic direction for PATH/DHIS2 optimization in partnership with Hope Walks' existing PATH consultant, and help define a minimum viable global patient and program dataset.
*   Recommend a sequenced approach to data governance policy that the Manager of Technology & Data can execute and maintain.

**Vendor, Managed Services & Fundraising Technology Strategy**

*   Assess whether the scope of Hope Walks' existing managed services provider (MSP) engagement is appropriately sized for the organization's needs, and recommend adjustments.
*   Assess the Virtuous/Salesforce integration and recommend a CRM and fundraising technology roadmap.
*   Support vendor requirements development, proposal evaluation, and contract negotiation for major technology engagements.

**AI and Emerging Technology Governance**

*   Develop a practical, right-sized framework for responsible AI and emerging technology adoption across Hope Walks.
*   Recommend governance guardrails the Manager of Technology & Data can apply when evaluating new AI tools requested by staff.

**Executive & Board Reporting**

*   Present the roadmap, prioritized risks, and investment recommendations to senior leadership and, as requested, the Board.
*   Provide periodic advisory check-ins during the post-roadmap phase to support the Manager of Technology & Data and senior leadership as priorities evolve.

Education/Experience Requirements
---------------------------------

**Required**

*   Bachelor's degree in Information Technology, Computer Science, Data Management, or a related field required; equivalent professional experience may be considered in lieu of a degree.
*   10 or more years of progressive technology leadership experience, including prior experience as a CIO, vCIO, or similar senior strategic technology role.
*   Demonstrated track record building and prioritizing multi-year technology roadmaps for resource-constrained or multinational organizations.
*   Experience defining identity, access management, and device-management foundations at an organizational level.
*   Experience evaluating and right-sizing outsourced or managed-services engagements (e.g., MSP relationships) for organizational fit.
*   Strong project management skills with a demonstrated track record of delivering technology improvements on time and within budget.
*   Excellent written and verbal communication skills; able to translate complex technical concepts clearly for non-technical staff, executive leadership, and board members.
*   Genuine alignment with Hope Walks' Christian mission and Core Values; comfort working within a faith-based organizational context.

**Preferred**

*   Master's degree or relevant professional certifications.
*   Familiarity with DHIS2 or comparable health information systems.
*   Working knowledge of CRM platforms (Virtuous and/or Salesforce).
*   Familiarity with data protection considerations relevant to a multi-country nonprofit (e.g., GDPR or equivalent national frameworks), applied at a risk-prioritization level rather than deep compliance-certification expertise.
*   Familiarity with AI governance frameworks and practical experience with responsible AI tool evaluation.
*   Background in global health, international development, or nonprofit technology.
*   Demonstrated experience or aptitude for mentoring and developing less-senior technical staff.

International Management ▪️ Organizational Development ▪️ Results-Driven

Andrew Myers

Director of Finance and Administration

Co-Founder & President at Hope Walks Inc.

Scott Reichenbach

Co-Founder & President

President

Director of Donor Engagement | Major Gift Officer

Vice President of Programs

Country Director

Fractional Technology Advisor (vCIO)

Advisor

Technology Strategy

Data Governance

As the largest Christian provider of clubfoot care, we endeavor to take the same approach Jesus did: showing love by serving well and sharing the gospel through what we say and do.

We pair quality clubfoot treatment with compassionate care from clubfoot clinic parent advisors while empowering local healthcare workers and educating parents and caregivers.

Hope Walks officially became an independent organization in 2019, but grew out of an existing clubfoot program that began in 2006. Since the program began, we have enrolled more than 140,000 kids into clubfoot treatment.


Motivated by our hope in Christ, Hope Walks frees children, families, and communities from the burden of clubfoot!

**SUMMARY**

Hope Walks is seeking an experienced, senior-level technology leader to serve as a Fractional Technology Advisor (vCIO) during a critical period of organizational growth. Hope Walks now operates with the digital complexity of a much larger organization, supporting clubfoot treatment and holistic family care across 15 countries, a growing fundraising technology stack (Virtuous/Salesforce), a child-level data system (PATH on DHIS2), and emerging AI applications.

This is a strategic, roadmap-building role, not a day-to-day operations role. The Advisor's job is to help Hope Walks think clearly about priorities: to translate a long list of legitimate technology needs into a realistic, sequenced plan the organization can actually afford and execute, given that Hope Walks is spread across 15 countries and cannot responsibly pursue full compliance or enterprise-grade security everywhere at once.

The Advisor will work in close partnership with the Manager of Technology & Data (a full-time hire), co-executing the roadmap's foundational infrastructure work directly alongside that person before transitioning into a coaching and advisory role. The engagement is intended to be front-loaded —intensive during the assessment, roadmap development, and initial build period—before stepping back gradually into a lighter, ongoing advisory capacity.

**RESPONSIBILITIES**

**Technology & Data Roadmap Development**

- Assess Hope Walks' current global technology, data, and vendor environment across programs, fundraising operations, and administrative functions.
- Develop a 3-year technology and data roadmap connecting organizational strategy to program delivery, patient/impact data, finance, HR, development and donor reporting, data protection, cybersecurity, and AI.
- Deliver a detailed, actionable first-year implementation plan; provide a directional (not fully scoped) investment strategy for years two and three.
- Identify and prioritize the organization's most significant technology and data risks, including a clear articulation of the cost and risk of inaction.

**Identity, Access & Infrastructure Strategy**

- Co-execute the initial identity and access rollout directly alongside the Manager of Technology & Data, rather than only handing off a completed design.
- Define a target-state model for centralized identity, access management, and multi-factor authentication across all offices and country teams.
- Recommend organizational standards for systems of record, user onboarding/offboarding, administrative account controls, and device-management foundations.
- Prioritize which foundational infrastructure gaps must be closed before more advanced cybersecurity or compliance tools can be responsibly deployed.

**Realistic, Risk-Based Data Protection Prioritization**

- Develop a risk-based data protection framework that identifies which of the 15 countries carry the highest exposure, rather than assuming uniform compliance is achievable everywhere at once.
- Provide strategic direction for PATH/DHIS2 optimization in partnership with Hope Walks' existing PATH consultant, and help define a minimum viable global patient and program dataset.
- Recommend a sequenced approach to data governance policy that the Manager of Technology & Data can execute and maintain.

**Vendor, Managed Services & Fundraising Technology Strategy**

- Assess whether the scope of Hope Walks' existing managed services provider (MSP) engagement is appropriately sized for the organization's needs, and recommend adjustments.
- Assess the Virtuous/Salesforce integration and recommend a CRM and fundraising technology roadmap.
- Support vendor requirements development, proposal evaluation, and contract negotiation for major technology engagements.

**AI and Emerging Technology Governance**

- Develop a practical, right-sized framework for responsible AI and emerging technology adoption across Hope Walks.
- Recommend governance guardrails the Manager of Technology & Data can apply when evaluating new AI tools requested by staff.

**Executive & Board Reporting**

- Present the roadmap, prioritized risks, and investment recommendations to senior leadership and, as requested, the Board.
- Provide periodic advisory check-ins during the post-roadmap phase to support the Manager of Technology & Data and senior leadership as priorities evolve.

**EDUCATION/EXPERIENCE REQUIREMENTS**

Required

- Bachelor's degree in Information Technology, Computer Science, Data Management, or a related field required; equivalent professional experience may be considered in lieu of a degree.
- 10 or more years of progressive technology leadership experience, including prior experience as a CIO, vCIO, or similar senior strategic technology role.
- Demonstrated track record building and prioritizing multi-year technology roadmaps for resource-constrained or multinational organizations.
- Experience defining identity, access management, and device-management foundations at an organizational level.
- Experience evaluating and right-sizing outsourced or managed-services engagements (e.g., MSP relationships) for organizational fit.
- Strong project management skills with a demonstrated track record of delivering technology improvements on time and within budget.
- Excellent written and verbal communication skills; able to translate complex technical concepts clearly for non-technical staff, executive leadership, and board members.
- Genuine alignment with Hope Walks' Christian mission and Core Values; comfort working within a faith-based organizational context.

Preferred

- Master's degree or relevant professional certifications.
- Familiarity with DHIS2 or comparable health information systems.
- Working knowledge of CRM platforms (Virtuous and/or Salesforce).
- Familiarity with data protection considerations relevant to a multi-country nonprofit (e.g., GDPR or equivalent national frameworks), applied at a risk-prioritization level rather than deep compliance-certification expertise.
- Familiarity with AI governance frameworks and practical experience with responsible AI tool evaluation.
- Background in global health, international development, or nonprofit technology.
- Demonstrated experience or aptitude for mentoring and developing less-senior technical staff.

York Springs

Hope Walks is seeking a senior-level technology leader to serve as a Fractional Technology Advisor (vCIO) to develop and execute a strategic technology roadmap across 15 countries. The role involves intensive initial engagement transitioning to ongoing advisory support.

Hope Walks

Jobs

Fractional Technology Advisor (vCIO)

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