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Lyka

**About Lyka:**

Lyka was founded in 2018 by **Anna Podolsky**, inspired by her dog, **Lyka**, who was suffering from chronic health issues despite being on "premium" kibble. Together with **Gabriel Guedes** (COO) and **Dr. Matthew Muir** (Integrative Veterinarian), they built Lyka from the ground up with one core belief: **better food can radically improve a pet's healthspan and quality of life**.

Lyka's meals are **vet-formulated and gently cooked from real food ingredients**. Delivered via a flexible subscription model, Lyka meals have driven remarkable improvements for tens of thousands of customers, supporting gut health, reducing intolerances, improving energy and mobility, and even promoting hair growth.

What began as home-cooked meals has since scaled into one of **Australia's fastest-growing consumer companies**, a vertically integrated, tech-enabled brand that is transforming pet health nationwide.

Lyka now operates from two offices, **Sydney (HQ) and Melbourne**, with three state-of-the-art food production facilities (two in Sydney, one in Melbourne) and a growing national footprint.

At Lyka, we're not just selling pet food, we're pioneering a new standard of wellness for pets. With strong product-market fit, deep customer love, and a track record of rapid growth, we're now entering our most ambitious chapter yet: building a generational brand and category-defining business with global impact.

Pet food is an unregulated industry, based on a sub-par product that's not seen innovation since the 1950's, with kibble being prepared at 300 degree temperatures and designed for a shelf life of up to 25 years. Lyka is here to change this. We're making human-grade dog food with love right here in our Sydney kitchen that prioritises nutrition rather than shelf life, and it's our mission to improve the lives of every Australian dog.

## People Systems & Operations Specialist - 12 month contract

**Location:** Hybrid, Alexandria, New South Wales, Australia

**Employment Type:** Contract

### About the role:

Lyka is on a mission to transform the health of dogs everywhere, and behind every great mission is a great team, at Lyka, we call it the Pack. We're looking for a People Systems & Operations Specialist to be the beating heart of that experience: the person who makes sure every process, every system and every interaction feels as considered as the food we make.

This is a role for someone who genuinely loves the mechanics of great People Operations. You'll be the first point of contact for managers and the Pack when they have questions about policy, pay, leave or process, and you'll own the employee lifecycle end-to-end, from the moment someone joins, through every change along the way, to the day they eventually move on. You'll be trusted to know when something needs your judgement and when it needs someone else's, and you'll bring precision to everything you touch.

### What you will do:

You'll become the resident expert on our People systems, Rippling included, and you'll be the person the team turns to when data needs cleaning up, timesheets need sorting, or a system just isn't behaving. Documentation will be your quiet superpower, you'll keep our SOPs and workflows sharp, consistent and easy to follow, so that as we scale, our processes scale with us rather than becoming a bottleneck.

Reporting will be a regular rhythm of the role: pulling together accurate, timely People data and knowing how to read it, so you can flag trends and insights before they become problems. You'll partner closely with the People Operations Manager and the wider People team on the cyclical moments that matter most, performance reviews, engagement surveys and the like, bringing the kind of reliability that means nothing falls through the cracks. Beyond the day-to-day, you'll get to sink your teeth into People Ops projects from start to finish, applying real project management chops to initiatives that improve how we work. And because the employee lifecycle touches more than just People, you'll build strong working relationships with Payroll, Finance and Legal to keep everything moving smoothly.

### Requirements

**What we are looking for:**

We're after someone with experience in a People Ops, HR Ops or HRIS-focused role who thrives in a fast-paced, high-growth environment, though we know great skills transfer, so a background in Business Operations or Data & Analytics could be just as strong a fit. Hands-on experience owning and administering an HRIS is essential, **Rippling** experience especially so, including configuration, troubleshooting and keeping data honest. You'll already have a reputation as the go-to person for systems and data wherever you've worked.

Attention to detail isn't a nice-to-have here, it's core to how you operate, you're process-driven, organised and have a strong bias to action, with an instinct for noticing when something looks off and following it all the way through to resolution. You're comfortable moving across a broad systems stack beyond just **Rippling, think Notion, Slack, Microsoft,** and you pick up new tools quickly enough to help others navigate them too. Strong written communication is a must: you can turn a messy process into a clean SOP, and a tricky message into something warm, simple and easy to act on. You're confident working with data in Excel.

### Benefits

- Work in a fast-growing start-up, experiencing what goes on behind the scenes to sustain hyper-growth for a start-up with a physical product
- Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expand. We provide an annual L&D budget for you to continue your personal development
- Work for a sustainability-focused company – we care about the health of our dogs and our planet. We're proud to be Australia's only carbon-negative and plastic-negative pet wellness company and we're always looking at ways for us to improve sustainability practices
- Be part of a diverse top-talent team, coming from widely different backgrounds and geographies
- Up to 18 weeks of paid parental leave top-up
- Wellbeing assistance and tools to take care of your mental and physical wellbeing so you can do your best work
- Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training and care to help them live their best life

Yvette Martin

Head of People & BizOps

People Ops 👩🔧 | People Experience ✨ | Growth & Development 🌿

Laura Olejniczak

People Operations Manager

Customer Care, People & BizOps @ Lyka 🐶

Mary Dong

Head of Customer Care, People & BizOps

People Systems & Operations Specialist - 12 month contract | Lyka | Jobs By Workable

Director of People Operations

People Operations

Attention to Detail

HRIS

Lyka is seeking a People Systems & Operations Specialist for a 12-month contract in Alexandria, NSW, Australia. The role involves managing People Operations processes, systems, and data, with a focus on HRIS and project management.

People Systems & Operations Specialist

Operations

Jobs

People Systems & Operations Specialist

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