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Navan is the leading all-in-one business travel and expense management solution that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

Navan

Navan (formerly known as TripActions) is a travel management company founded in 2015 that reinvents the legacy category of travel and expense with one of the first enterprise technologies utilising the cloud, mobile, and AI to balance business needs with today's modern standards.

The company operates in a crowded marketplace with cutting-edge, AI-driven services and 24-hour customer support. Since its founding, Navan has seen significant growth in transactions and active users. Having expanded from its core travel expense management product, it now offers a corporate card and general expenses management, underwriting customers' short-term business expenses with its own Liquid financial offering. Navan has impressive clients including Glassdoor, Zoom, and Shopify.

The company is focused on gaining more reach, especially in Europe. As part of its expanded go-to-market strategy, it rebranded to Navan with a more people-centric design approach and combined its travel, corporate card and expense services into a single app available to individual users rather than only through corporate accounts. This bridges the gap between business travel and consumer apps.

**Company Stats:**

*   1001+ employees
*   45% female employees
*   $1.2bn total funding
*   Glassdoor rating: 3.5/5
*   Trustpilot rating: 2.5/5

**Leadership:**

*   Ariel Cohen (Co-Founder & CEO)
*   Ilan Twig (Co-Founder & CTO)

**Benefits:**

*   Flexible Vacation
*   Healthcare
*   Commuter benefits
*   Health and Wellness
*   IATAN (travel-related discounts)
*   Parental leave
*   Fuel for Connection
*   Pet Friendly
*   401k (retirement plan)
*   Connectivity Allowance
*   Learning & Development

### Who you are

*   Experience: 3–5 years of experience in HR Operations, People Coordination, or a similar shared-services role, ideally within a fast-paced, high-growth tech or multinational environment
*   Languages: Full professional fluency in both English and German (written and spoken) is required to effectively support our diverse regional workforce and external local authorities
*   Local Expertise: A strong, foundational understanding of German labor law and regional HR compliance compliance standards
*   Education & Background: A Bachelor’s degree in Human Resources, Business Administration, or a related field; equivalent practical experience with a strong track record in regional HR administration will also be highly valued
*   Systems Savvy: Proven experience working with HRIS platforms (Workday proficiency is highly preferred) and ticketing systems (e.g., Jira) to manage workflows and maintain data integrity
*   Compliance & Accuracy: A compliance-driven mindset with a sharp attention to detail, a commitment to procedural governance, and a track record of delivering 100% accurate documentation
*   Customer-First Approach: Exceptional communication skills with a personalized, solutions-oriented approach to supporting employees
*   Execution & Ownership: A reliable self-starter who exercises strong judgment—knowing when to act independently to resolve routine queries and when to escalate complex issues

### What the job involves

*   The People Operations Specialist, EMEA delivers high-quality, consistent People support and operational governance across multiple countries within the EMEA region - focused on the German Market.
*   This role acts as the central gatekeeper for the employee lifecycle, ensuring absolute data accuracy, rigorous documentation standards, and strict operational compliance
*   The role focuses on efficient query management, comprehensive lifecycle documentation, and seamless cross-functional workflows
*   Working in close collaboration with the People Success Team. The Specialist acts as the dedicated operational shield, managing technical workflows so that Generalists and PSBPs can remain focused on strategic initiatives.
*   The Specialist owns the maintenance of regional document templates, ensures proper approval chains are executed, and serves as the primary operational point of contact for critical stakeholders such as Payroll, Legal, Security, and IT
*   This role adheres to established policies and processes and supports their consistent application, the Specialist actively ensures internal processes and compliance guardrails are strictly met
*   Note on Contract Type: This is a temporary position on an initial 6-month contract. However, for the right candidate, there is a strong possibility for this role to be reviewed and transitioned into a permanent position based on performance and evolving business needs
*   First-Line Employee Support: Act as the primary, solutions-focused point of contact for all EMEA People queries via Jira; triage and escalate complex issues to People Generalists or PBPs seamlessly
*   Lifecycle Administration: Draft, issue, and track all regional employee lifecycle documentation (contracts, addenda, reference letters, terminations) with 100% accuracy and strict audit readiness
*   Data & Systems Management: Own the end-to-end data integrity in Workday across the full employee lifecycle (onboarding, job changes, offboarding) and manage contingent worker administration and background checks
*   Operational Compliance & Governance: Enforce strict guardrails across HR workflows, ensuring all necessary cross-functional stakeholder approvals (Finance, Comp, Legal) are systematically secured before processing system changes
*   Cross-Functional Interface: Act as the primary operational pipeline to Payroll, IT, Legal, and Security, shielding Generalists and PBPs from routine administrative ticket-handling
*   Continuous Improvement: Identify recurring query trends or data gaps to optimize internal knowledge bases, updating policies and processes to elevate the overall employee experience

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People Operations Specialist, Navan - Welcome to the Jungle | Login

Director of People Operations

People Operations

Interim People Operations Specialist role at Navan, a travel management company, for a 6-month contract in Berlin, Germany. The position is hybrid with 4 days a week in the office.

Interim People Operations Specialist

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Interim People Operations Specialist

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