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Watershed is on a mission to bend the climate curve. We help companies measure, reduce, and report their carbon emissions with real-time, audit-grade emissions data to power business value creation, regulatory compliance, and global climate impact.

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Watershed is a leading brand that provides accurate and granular climate data solutions. Their cutting-edge technology allows businesses to obtain an audit-grade carbon footprint in a matter of weeks, rather than months. Backed by the world's most reputable climate data network, Watershed ensures that their data is reliable and trustworthy. In addition to their carbon footprint services, Watershed offers a range of comprehensive product solutions for different industries. Their offerings include Finance, Supply Chain, SEC Compliance, and Emissions Data solutions. These tailored solutions empower businesses to effectively manage and reduce their environmental impact. Watershed also provides resources such as blog articles, events, and guides to further educate and support their customers in their sustainability efforts. Their commitment to transparency is evident in their 2023 disclosure guide, climate economy guide, and WFH (Work From Home) emissions guide. Join the esteemed list of Watershed customers and discover how their innovative solutions can help your business navigate the ever-changing climate landscape. Request a demo today and be a part of creating a greener and more sustainable future.

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Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team.

We have offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe.

## The role

We're looking for a customer-focused problem solver to join our Implementation team for a 12 month contract, with the possibility of conversion to full-time employment contingent upon need and performance. You'll lead end-to-end deployments of Watershed for our largest and most complex strategic accounts - translating goals into clear plans, finding solutions to customer needs, orchestrating cross-functional work, and building customer confidence.

You'll design scalable systems and processes for repeatability while also solving complex, bespoke needs for our largest customers. You'll partner closely with product, engineering, advisory, customer success, and external partners to keep momentum high and outcomes measurable. This is a unique opportunity to play a critical role driving the success of Watershed's customer base.

## You will:

- Own and deliver implementations from kickoff to wrap-up: run discovery, map milestones, manage risks, and drive crisp execution
- Serve as the customer's primary point of contact during implementations, building high‑trust relationships across technical and non‑technical stakeholders
- Design out-of-the-box, creative solutions that meet customer needs, leveraging existing product and services and generating insight into potential future needs
- Develop a deep understanding of Watershed's product and services to guide customers on what's possible and make smart trade‑offs
- Conduct enablements for customers on using complex Watershed features
- Coordinate internal and customer teams, sequence dependencies, and renegotiate timelines when inputs change
- Act as the voice of the customer to product and engineering, surfacing patterns, blockers, and feature requests that inform the roadmap
- Build scalable playbooks, tooling, and processes that make implementations faster, more consistent, and measurable over time

## You might be a fit if you:

- Have 3-6+ years in management consulting, solutions, or software implementation, preferably at a B2B SaaS company. You have experience leading customers through complex programs or projects
- Take pride in your ability to learn new concepts quickly and thrive operating in a high-volume environment
- Love to sweat the details, but are also able to zoom-out and see the big picture
- Are a systems thinker who brings structure, clarity, and momentum to ambiguous problems
- Are excellent at communicating clearly with technical and non‑technical audiences to introduce new concepts and drive alignment
- Love working on multiple workstreams simultaneously, juggling multiple balls and keeping stakeholders accountable
- Have a keen eye for identifying risks and drive mitigation plans to keep projects on track
- Are an early adopter of AI solutions and excited to use them to drive impact

## Work Arrangement

**Location:** London

**Employment Type:** Full time

**Location Type:** Hybrid

Must be willing to work from an office 4 days per week (except for remote roles)

(currently on maternity leave) Manager, Talent Acquisition EMEA @ Watershed | Recruiting

Lucy O'Grady

Manager, Talent Acquisition EMEA

Talent Acquisition Leader focused on optimizing the intersection of people, process and performance.

Sarah Logia

Talent Acquisition Leader Focused on Optimizing the Intersection of People, Process and Performance.

Head of People at Watershed, Formerly Stripe, Retool

Carrie Simonds

Head of People

Head of Talent

Senior Recruiter

Sr. Business Recruiter

Operations Manager

Implementation lead - 12 month contract @ Watershed

Project Manager

Join Watershed as an Implementation Lead for a 12-month contract, leading deployments for strategic accounts and designing scalable systems.

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