Job Description

Vivid Seats is hiring across multiple departments:

Customer Experience

Customer Service Representative - Seller Operations (Coppell, TX)
Expedited Resolutions Associate (Coppell, TX)

Engineering

Software Engineer (Chicago, IL or Toronto, CAN)

Marketing

Braze Campaign Specialist (Contract) (Remote)
Creator in Residence (Remote, United States)
Email Marketing Specialist (Remote) (Remote, United States)

People

Recruiter (Chicago, IL)
Workplace Experience Specialist (Chicago, IL)

Product & UX Design

Senior Product Manager (Chicago, IL)

About the Opportunity

Being part of the Vivid Seats team means you have the ability to make an impact and own innovation that allows the company to connect millions of unique monthly site visitors to live events, making every part of their experience special. Build your confidence as a leader, thinker, and doer. Your ideas are heard and your hard work is rewarded. Work with the most talented engineers, marketers, and other thought leaders. The experience at Vivid Seats positively challenges and shapes your perspective.

Benefits

Health, dental, and vision packages (BCBS PPO, HSA, HMO plans)
Mental health and telehealth programs
Competitive retirement and savings programs
Continuing education opportunities
Performance incentives
PTO, mental health days, and maternity/paternity policies
Company-wide recognition in town-halls, hackathons, and product demos
In-office happy hours, holiday and summer events
Company-sponsored sports leagues and competitions
Gym membership coverage
Wellness weeks and nutritious snacks
On-site treadmill desks and bike storage
Fitness classes
Hybrid working arrangements at accessible office locations
Company-provided laptops, monitors, and software
Open floorplan with meeting rooms, quiet areas, and whiteboards
Monthly credits and promotional discounts for Vivid Seats tickets
Industry access and insights through partner relationships

About the Company

Vivid Seats creates products that connect people and deliver unforgettable experiences. The company operates on four core principles: Strategic (intentional about where to compete), Efficient (moving fast by doing things right), Accountable (taking ownership from start to finish), and Together (winning as a team). The culture emphasizes innovation, collaboration with talented and motivated people, and meaningful, impactful work. Vivid Seats has received recognition for employee and customer dedication, including awards for best places to work and best customer service. The company is committed to diversity, equality, and inclusion, celebrating the impact of different backgrounds and perspectives.

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