Job Description

Who you are

Qualified candidates will ideally have a minimum of 10+ years of work experience, preferably with combined exposure to data-modeling, analytics, and project management in a dynamic entrepreneurial environment
A world class written and verbal communicator with the ability to present at all levels of an organization in a succinct, clear and eloquent manner
A proven track record of being able to influence and rally diverse cross-functional stakeholders against a common mission or goal using both qualitative and quantitative insights
Ability to not only dive into details to drive execution but also zoom out to contextualize specific recommendations/initiatives within the broader company strategy
Ability to multi-task by prioritizing work and coordinating required support across various functions to achieve project goals and objectives
Impeccable organizational skills, attention to detail and ability to document processes & decisions made
Experience implementing and scaling initiatives across globally dispersed teams
Experience working cross-functionally with multiple departments
Hands-on approach, getting things done fast
Comfort with manipulating large datasets in excel is a must. SQL proficiency strongly preferred

What the job involves

The Chief Business Officer organization plays a pivotal role in driving the company's growth and expansion efforts worldwide
Our teammates work on commercializing Airbnb's new and existing businesses, helping Airbnb expand beyond its core offering as a place to stay
This includes recruiting and developing Airbnb's global supply of high-quality stays, Experiences, and Services, and executing Airbnb's global strategy in the market
With a focus on business strategy, quality supply and international expansion, the team is leading the way for Airbnb's continued growth and success in its next chapter
The Geos Team, which sits within CBO, ensures that Airbnb is locally relevant and serves the needs of our global hosts and guests, helping regions more efficiently plan and execute growth strategies across supply, demand, and other surfaces in a way that will resonate with our communities
As we expand our business, we look for the best and brightest to drive strategic business decisions
To this end, the team is looking for a Business Operations Lead to join our Canada Business Operations team
You will work closely with the cross-functional leaders and teams, and play a key role in scaling our community growth and optimization-focused programs. The successful candidate will report to the Country Manager, Canada
Align all functions in order to achieve objectives set up with the Country Manager
Drive regular business operation meetings and initiate meaningful conversations - leading weekly meetings with cross-functional project teams (field & online operations, marketing, product, legal) to ensure key initiatives are on track in Canada
Analyze macro and micro trends, and present analysis, insights, and actionable plans to Airbnb country and regional leadership team to drive key business decisions
Support the Country Manager, Canada and other senior leaders on key strategic projects - lead and implement ad-hoc operational and strategic projects for Canada. May require coordination within local, regional and teams in San Francisco
Own the conception, execution, and measurement of cross-functional initiatives end-to-end
Concretely, this means defining a crisp problem statement, articulating the ideal solution to that problem, identifying key dependencies blocking that solution, and then working with cross-functional stakeholders to achieve the solution. These initiatives will span across the demand, supply, and regulatory surfaces of the business

Position Details:

16 Month Contract
Remote from Canada
Expert level
Reports to: Country Manager, Canada

About the Company

Company mission

To create a world where anyone can belong anywhere.

Company Overview

When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.

Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.

Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.