Christine StPierre

Atlanta, GA, USA

  1. Operations

AI-Enabled Operations Executive | Fractional Operations Leadership

Execution architect focused on helping organizations simplify complexity, improve execution, and redesign how work gets done


As organizations grow, execution becomes more complex: teams become less aligned, manual work expands, decision-making slows, and AI initiatives often struggle to deliver meaningful business value because the underlying ways of working haven't evolved.

I partner with founders and executive teams to simplify complexity, improve execution, and redesign how work gets done.

Draw…

  1. Startups
  2. Project Management
  3. Leadership
  4. Agentic AI
  5. Workflow Design
Hire Christine
Christine StPierre

Testimonials

  • Christine was a tremendous asset at BancIntelligence.com. She was instrumental in our process automation efforts, leveraging SalesForce.com. She has a strong work ethic and is always focused on making the business model better.

    SC

    Steve Cotton

    Founder|CEO, Bank Intelligence (Fiserv)

  • She stepped into a much bigger role than anyone had formally handed her. She figured out how to keep engineers, UX, and product owners actually working together. She built real credibility with a technical team, not by pretending to be an engineer, but by being genuinely useful to them. She is the kind of person who steps up when there is a vacuum and makes it look easier than it was.

    GR

    Gabe Roffman

    VP Engineering, Community

  • Christine made significant improvements to how our engineering team operated — introducing new tools and building out department processes. Additionally, she matured the Product role at the company. She was a steady presence in our cross-functional senior leadership meetings. Christine brings structure and operational clarity to everything she does. She is an asset to any team that gets to work with her.

    HC

    Heather Champagne-Penner

    VP Business Intelligence, Community

  • I took inspiration from Christine's abilities as a leader and strategist, watching her build a product team, an ITSM support structure, along with JSM automations, and a culture focused on user experience — all from scratch. Christine has a strong bias towards action — if there's a problem, fix it; if the solution is not known, discover it; if there's no budget available, use what's on hand; if there isn't a resource who can build the technology, she dives in to learn it and build it herself.

    SC

    Shayne Christie

    IT Operations & Cybersecurity Leader, Community

Experience

  • Community

    VP Operations & Strategy, Product

    Jan 2021 - Apr 2026

    Community.co is a technology-enabled professional services company that partners with leading brands, media organizations, and business networks to design, launch, and scale private professional communities. Its platform powers large-scale content publishing, thought leadership, events, and digital engagement, enabling members to deliver expert content and foster meaningful professional connections.

    • Drove NPS from the mid-60s to 80 within a year by unifying fragmented customer intelligence across Product, Ops, and CS into a single health model — directly reshaping product priorities, reducing escalations, and improving net revenue retention
    • Built 'Pulse,' an Agentic system that drew from live community data to auto-generate expert content at scale — replacing a manual editorial process with a replicable, AI-driven workflow
    • Cut operational overhead by 22% and eliminated ~$265K in annual software spend through AI-enabled automation, workflow redesign, and tool consolidation

  • Telecom Consulting

    Principle Product Lead, Consultant

    Nov 2019 - Jan 2021

    Cricket Wireless, an AT&T company, is one of the largest prepaid wireless providers in the United States, serving millions of customers through a nationwide retail and digital network.

    • Stabilized delivery across Marketing, Engineering, and Operations by establishing shared planning cadences, intake systems, and executive alignment frameworks — eliminating late-stage launch misalignment and creating a predictable delivery
    • Reduced ad hoc and reactive work by 25–30% by implementing structured intake, prioritization, and portfolio governance — redirecting team capacity toward the highest-value initiatives
    • Converted fragmented operational workflows into reusable SOPs, operating templates, and enablement resources — driving self-organized delivery without ongoing executive intervention and leaving a durable execution model behind post-engagement.

  • Randstad

    Principle Product Lead, Healthcare Talent & Front Office Operations

    Sep 2016 - Nov 2019

    Randstad is one of the world's largest talent and workforce solutions organizations, serving Fortune 500 companies through recruiting, consulting, managed services, and workforce technology. Operating across multiple industries, the company delivers enterprise-scale solutions that help organizations build, manage, and optimize their workforce.

    • Cut staffing hiring cycle time by 15% by rebuilding CRM and placement operations — eliminating credentialing and billing errors that drove client escalations and building a supply-demand forecasting model that improved placement accuracy.
    • Built a supply-demand forecasting model — aligning candidate availability with projected hospital staffing needs to improve placement accuracy and fill rates at scale
    • Cut operational rework and billing errors by half through process standardization and ownership clarity — mitigating compliance and legal exposure across a high-volume regulated staffing operation