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Building one of the world’s largest global derivatives and securities networks

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Financial Exchanges

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Cboe Global Markets (Cboe) is the leading exchange network for global derivatives, foreign exchange, digital asset and securities trading solutions. We’ve been building trusted, inclusive markets for over 50 years, but we’ve only just begun.   We inspire our people to solve complex challenges together because what we do matters: providing the financial infrastructure that helps power the global economy. We create the space for investors of all backgrounds to participate in our markets as well as opportunities for our people to grow while pursuing big ideas. Our solutions help people build a sustainable financial future. And our people are making that future brighter, not only through their work but in the ways they give back to their communities.

Cboe Global Markets

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Cboe Global Markets is a brand dedicated to improving the digital asset trading experience for institutions and individuals alike. They offer a range of products and services designed to enhance trading efficiency and minimize risk. Their digital platform provides access to spot and futures trading, with low fees compared to others in the industry. Clients can also benefit from their clearing services, which eliminate settlement risk for both spot and futures trades. Cboe Digital maintains high regulatory and compliance standards, operating as a U.S.-based exchange and clearinghouse. In addition, Cboe Digital facilitates self-directed IRAs to invest in crypto assets, allowing for further portfolio diversification. They also offer institutional services, providing regulated market infrastructure for companies with innovative commercial ideas. With deep market structure knowledge and high-performance trading systems, Cboe Digital ensures that clients can make the most of technology advancements in the market. Explore Cboe Global Markets, a trusted brand that delivers reliable and regulated trading and clearing solutions for digital assets.

Cboe Global Markets is a leading provider of market infrastructure and tradable products that delivers cutting-edge trading, clearing and investment solutions to market participants around the world. We provide the financial infrastructure that powers the global economy.

At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We're building meaningful ways to support professional and personal development while strengthening the trust we've earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to "go for it" and equip our managers with the training to coach their teams to the next level. We strive to provide employees a safe space to network, share ideas and create opportunities.

Cboe is always looking for intelligent, innovative and hard-working individuals. Our success is based on our talented team of industry and technology professionals, which we believe is the strongest in the industry, and we pride ourselves on hiring the best and brightest.

Senior Network Engineer - 6 month fixed term contract
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**Role Overview**

A core member of Cboe's global infrastructure organization, the NOC Engineer is a highly technical, hands-on engineer responsible for supporting, operating, and improving the reliability, performance, and fairness of network connectivity across all trading platforms to include on-premises and cloud environments. This role is designed for experienced network technologists who combine deep networking fundamentals with foundational cloud engineering capabilities, modern automation, AI-assisted tooling, and software-driven operations.

Cboe's network function operates as a multi-tier, customer-focused engineering team that bridges Network Engineering, Cloud Engineering, Security Engineering, Systems Engineering, and the Trade Desk. NOC Engineers provide world-class technical support while also acting as true engineers — employing complex troubleshooting, customer connectivity onboarding, real-time monitoring, incident response, change execution, and escalation management for a highly distributed, latency-sensitive global network spanning both physical infrastructure and cloud platforms.

A defining element of this role is its strong emphasis on AI-enabled operations and automation. NOC Engineers actively design, build, and maintain intelligent tooling using Claude Code, Python, and APIs to modernize alerting, accelerate root cause analysis, reduce mean time to repair (MTTR), and eliminate repetitive operational work. A strong understanding of API-driven automation is a core requirement, and experience building or operating agent-based automation is considered a strong differentiator. This role is expected to contribute directly to the evolution of a next-generation, software-driven network, and cloud operations function.

NOC Engineers work independently with minimal supervision, collaborate directly with customers' network engineers and internal infrastructure teams, and serve as escalation points for junior staff. Candidates must be comfortable supporting critical infrastructure during extended shifts and participating in an on-call or escalation rotation as required. Success in this role requires technical depth across routing, MPLS, firewall technologies, and packet-level troubleshooting, as well as working knowledge of core cloud infrastructure concepts (compute, networking, storage, and IAM) within AWS. Strong operational judgment, communication skills, and the ability to translate complex telemetry and packet-level data into clear, actionable outcomes for both technical and non-technical stakeholders are equally essential.

This role operates on a structured shift schedule to support Cboe's global follow-the-sun coverage model. Shifts are structured on a Wednesday–Sunday or Friday–Tuesday basis to ensure overlapping regional support and continuous weekend coverage. Schedules may also adjust periodically throughout the year in alignment with daylight saving time changes across regions.

**Major Job Duties**

**Customer Connectivity Engineering & Network Provisioning – 25%**

*   Configure and deploy production network changes to edge routing, customer-facing infrastructure, and cloud network constructs (e.g., VPCs, subnets, routing tables, security groups, and transit gateways) as well as Palo Alto VPN connected clients.
*   Apply foundational cloud engineering practices to provision, validate, and document cloud-hosted connectivity components in support of customer onboarding and infrastructure changes.
*   Partner with customer network engineers and internal data center and cloud teams to test and validate trade entry and market data connectivity across on‑prem and cloud platforms.
*   Participate in internal and industry‑wide testing events, including scheduled weekend change windows and customer certification activities.
*   Support internal and external ticket queues for network and firewall connectivity requests spanning colocation, backbone, and cloud environments.
*   Providing advanced support and configurations of network protocols such as: BGP, OSPF, MPLS, PIM Sparse Mode, HSRP and other common networking protocols.

**Customer Support & Communications – 15%**

*   Provide expert technical support and guidance to customers and sales coverage teams regarding Cboe network connectivity and access models.
*   Staff the NOC Hotline and manage inbound support tickets, delivering timely, clear, and professional customer communications.
*   Proactively communicate planned maintenance, infrastructure changes, and project milestones to affected firms.
*   Participate in a rotational on-call schedule to support the global trading environment during non-staffed hours.

**Real-Time Monitoring & Incident Response – 20%**

*   Proactively monitor global customer connectivity, market access paths, and back-end trading infrastructure in real time during trading hours.
*   Analyze network telemetry, interface error conditions, packet loss, TCP retransmissions, and statistical alarms to detect and remediate issues before customer impact.
*   Monitor availability of public-facing Cboe services and escalate technical incidents according to defined operational procedures.
*   Drive rapid incident response to minimize MTTR while maintaining accurate situational awareness and communication.

**Escalation & Advanced Troubleshooting – 15%**

*   Collaborate closely with Network Engineering, Cloud Engineering, Systems Engineering, internal infrastructure teams, and external vendors to diagnose and resolve advanced network, cloud, and market data issues.
*   Apply foundational understanding of cloud infrastructure (AWS networking, routing, security controls) to assist in scoping and resolving hybrid connectivity issues.
*   Lead structured technical investigations and contribute materially to incident resolution and service restoration.

**Automation Enhancements & Development – 15%**

*   Design, build, and maintain operational automations using Python, API‑driven integrations, and Claude Code across monitoring, alerting, ticketing, and network telemetry systems.
*   Leverage cloud-native services (e.g., AWS, CloudWatch, or equivalent) where appropriate to extend automation coverage into cloud-hosted infrastructure.
*   Develop and maintain Grafana dashboards to visualize SNMP and telemetry data, including cloud metrics — enabling faster fault isolation and more effective troubleshooting.
*   Extend and finetune the monitoring stack to onboard new devices and data sources, including custom metrics, collectors, and dashboards.
*   Build tooling that strengthens root cause analysis, predictive monitoring, and data‑driven operational decision‑making within the NOC.

**Packet Analysis & Problem Management – 10%**

*   Respond to customer multicast gap claims and complex market data integrity inquiries.
*   Perform packet captures and deep packet inspection using tcpdump/Corvil or equivalent platforms to analyze traffic behavior and explain observed anomalies.
*   Produce clear technical findings and contribute to root cause analysis and long-term problem management initiatives.

**The Ideal Candidate Has**

*   A High School Diploma, GED, or technical/vocational education; Bachelor's degree preferred in Computer Science, Computer Engineering, Software Engineering, Business, Financial Services, Communications, or a related discipline
*   One or more relevant technical certifications, such as:
*   Cisco or AWS Associate (or higher‑level) certification
*   CompTIA Network+ and/or Security+
*   Corvil Certified Administrator or Expert
*   Experience with API based development for Network Automations

**Work Arrangement**

*   Location: London, United Kingdom (Mostly On-Site)
*   Type: Full-time, 6-month fixed-term contract
*   Schedule: Four day in office work model; structured shift schedule on Wednesday–Sunday or Friday–Tuesday basis to support global follow-the-sun coverage

Senior Network Engineer - 6 month fixed term contract

Firewall

Senior Software Engineer

MPLS

The role is a 6-month fixed-term contract for a Senior Network Engineer at Cboe Global Markets in London. It involves supporting and improving network connectivity across trading platforms, with a focus on AI-enabled operations and automation. The position requires technical expertise in networking, cloud infrastructure, and automation tools, and operates on a structured shift schedule.

Cboe Global Markets

Jobs

Interim Senior Network Engineer

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