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Fora Space Limited

At Fora, we're re-imagining what the workplace can be. We create inspiring, design‑led spaces that blend hospitality, community, and well-being so people can work productively, creatively, and happily.

From our first London workspace over 20 years ago, we've grown to 60+ locations across the UK supporting 30,000+ members and partnering with trailblazing brands like Ocado, The British Fashion Council, and Pangaia.

Backed by The Office Group, Blackstone, and Brockton Capital, we're growing fast and pioneering conscious design, sustainable construction, and Workspaces that empower people to work in their own unique way.

At Fora, we're not just shaping workplaces - we're shaping the future of work.

We're fueled by a desire to enhance the way people work. We're here for the progressives, the forward thinkers, the status quo-challengers, the creators and the innovators. With signature hospitality, a likeminded community of members and a re-energising wellness experience, Fora takes the grind out of daily work-life, so members can focus on what's important – working productively, healthily and happily.

Our journey began over 20 years ago, when we opened our first location on London's City Road. Since then, our collection has grown to over 60 distinctive workspaces across London, the UK and Germany, totaling 3.2 million sq ft of real estate. And in the last two decades we've welcomed nearly 30,000 members through our doors and boast market-leading retention rates.

As a trusted workspace provider for teams of all sizes, from established brands to new ventures, our uniquely designed, flexible office spaces come with a range of exceptional on-site amenities and a dedicated Member Experience team to take care of all the day-to-day details. Ocado, The British Fashion Council, BP and Pangaia are just some of the businesses who call a Fora workspace home.

Fora is part of The Office Group, backed by Blackstone and Brockton Capital. We have ambitious plans to expand our collection of workspaces in the future, pioneering industry change through our conscious design and construction practices, and creating workspaces that empower our members to work in their own unique way.

## **The Role**

As a General Manager, you'll take full ownership of your buildings, leading teams to deliver an exceptional member experience while driving strong commercial outcomes. You'll balance day‑to‑day operational excellence with longer‑term strategy, working closely with multiple stakeholders across the business.

This is a highly visible, people‑led role where you'll lead from the front, role‑model Fora behaviours, and create environments where teams and members can thrive.

## **What You'll Be Doing**

- Leading, motivating, and developing high‑performing teams across two sites
- Owning the end‑to‑end member journey and setting the standard for service and experience
- Managing recruitment, on-boarding, performance, probations, and team development
- Driving a strong culture of accountability, collaboration, and growth
- Taking full responsibility for site P&Ls, budgets, and EBITDA performance
- Working closely with Sales and Marketing to support viewings, retention, and commercial success
- Partnering with Facilities and Health & Safety teams to ensure safe, well‑maintained buildings
- Managing complex stakeholder relationships and delivering results in a fast‑paced environment

## **Requirements**

- Extensive experience as a people manager in the hospitality, retail or co-working industry.
- Demonstrated success managing people, performance, and culture across complex environments
- Financial awareness, cost effective building management, managing budgets.
- Highly refined verbal and writing communication skills.
- Good organisation skills and dedication to completing projects in a timely manner.
- Proactive, detail oriented and comfortable working in a fast-paced environment.
- Individual with exceptional customer service skills and passionate about delivering exceptional experiences.
- Professional integrity, trustworthy.

## **Work Arrangement**

- On-site
- Monday to Friday
- Location: London, England, United Kingdom
- Department: Operations
- Contract: 12 month Fixed Term Contract

## **Benefits**

**Time to Rest & Recharge**
- 28 days' annual leave + bank holidays
- Your birthday off – celebrate _you_
- Buy additional annual leave to create even more time for what matters

**Well-being & Security**
- 5% matched pension scheme – supporting your future
- Life assurance for peace of mind
- Discounted gym membership to keep you feeling your best
- Access to our gyms and selected wellness classes with Restore at Fora
- Health cash plan - supporting day to day medical expenses
- Mental Well-being support - confidential in-person or online therapy sessions

**Smarter, Greener Commuting**
- Cycle to Work Scheme
- Season Ticket Loan to make your journey easier and more affordable

**Perks That Make You Smile**
- 25% off at Fora cafés – your morning coffee just got better
- 2 x volunteer days / year
- Monthly Deliveroo Lunch — A simple perk to make your month feel brighter
- Style Allowance — Empowering You to Look the Part, Your Way.
- Generous Employee Referral Scheme

General Manager - Multi‑Site - 12 month Fixed Term Contract | Fora Space Limited | Jobs By Workable

Multi-site

Senior General Manager

Director of Operations

Senior Regional Manager

The role involves leading teams across multiple sites, managing operations, and driving commercial success. It's a 12-month fixed-term contract based in London.

Interim General Manager - Multi-Site

Operations

At Fora, we're reimagining what the workplace can be.

We create inspiring, design‑led spaces that blend hospitality, community, and wellbeing—so people can work productively, creatively, and happily.

From our first London workspace over 20 years ago, we've grown to 60+ locations across the UK supporting 30,000+ members and partnering with trailblazing brands like Ocado, The British Fashion Council, and Pangaia.

Backed by The Office Group, Blackstone, and Brockton Capital, we're growing fast and pioneering conscious design, sustainable construction, and workspaces that empower people to work in their own unique way.

At Fora, we're not just shaping workplaces—we're shaping the future of work.

We believe work should enhance your life—not compete with it.

## What You'll Be Doing

### Leading High-Performing Teams

- Inspire, develop and lead a team of c.25 across AP, Billing, AR and Credit Control.
- Create a culture of accountability, ownership, collaboration and continuous improvement.
- Build capability within the team through coaching, development and succession planning.
- Confidently manage both upwards and downwards, influencing stakeholders at all levels of the organisation.

### Owning the End-to-End Transactional Finance Function

- Take responsibility for the full Procure-to-Pay and Order-to-Cash lifecycle.
- Ensure robust controls, compliance and governance across all transactional finance activities.
- Drive improvements in cash collection, aged debt management and working capital performance.
- Oversee complex billing processes across multiple products, entities, contracts and customer types.
- Build strong relationships with operational, commercial, finance and supplier stakeholders.

### Driving Transformation & Continuous Improvement

- Identify opportunities to streamline, automate and optimise processes across AP, Billing and AR.
- Lead system enhancements, process redesign and digital transformation initiatives.
- Champion the use of technology, automation and AI to improve efficiency, reduce manual effort and enhance both the customer and colleague experience.
- Leverage data and insights to improve decision-making, controls and operational performance.

## Requirements

### What We're Looking For

**Essential Experience**

- Significant leadership experience within Accounts Payable, Accounts Receivable, Billing, Credit Control or Transactional Finance.
- Proven experience leading end-to-end AP, AR and Billing functions.
- Experience operating within multi-site, multi-entity, high-volume environments with complex billing structures.
- Strong understanding of:
  - Procure-to-Pay (P2P)
  - Order-to-Cash (O2C)
  - Credit Control
  - Working Capital Management
  - Cashflow Management
  - Financial Controls & Compliance
- Proven track record delivering transformation, automation and process improvement initiatives.
- Experience leading sizeable teams and driving performance through periods of change.

### Leadership Profile

You'll be a visible, hands-on leader who:

- Leads with energy, accountability and empathy.
- Can confidently challenge and influence senior stakeholders.
- Enjoys developing and coaching teams.
- Is comfortable working at pace and navigating ambiguity.
- Understands how to balance customer experience, operational efficiency and financial control.
- Embraces AI, automation and innovative technologies as tools to improve processes and enhance the customer journey.

### Systems & Technical Expertise

- Strong ERP experience (SAP or similar).
- Experience implementing automation and workflow solutions.
- Advanced Excel and reporting/analytics capabilities.
- Comfortable using data to identify trends, risks and improvement opportunities.

## Work Arrangement

- 4 days in the office in London and 1 day work from anywhere

## Benefits

- 28 days' annual leave + bank holidays
- Birthday off
- Option to buy additional annual leave
- 5% matched pension scheme
- Life assurance
- Discounted gym membership
- Health cash plan
- Mental wellbeing support – confidential in-person or online therapy sessions
- Cycle to Work Scheme
- Season Ticket Loan
- 25% off at Fora cafés
- 2 x volunteer days / year
- Core working hours with flexibility
- Two weeks 'Work from Anywhere'

Interim Head of AP, Billing and Credit Control (FTC)

Chief Financial Officer

Working Capital Management

A new world of work. 

At Fora, we’re driven by one simple truth; everyone works differently. We’re for the progressives, the forward thinkers, the status quo-challengers, the creators and the innovators. And we embrace each and every workstyle, so that our members can do their best work, in their own unique way.  

Because work isn’t just somewhere you go, it’s where you’re going too. 

Fora

Workspaces to make your everyday extraordinary.

### Who you are
- Whilst experience in Real Estate would be advantageous, we would also welcome applications from leaders who have delivered similar scale and complexity withinRetail, Hospitality or other customer-centric, multi-location organisations
- Significant leadership experience within Accounts Payable, Accounts Receivable, Billing, Credit Control or Transactional Finance
- Proven experience leadingend-to-end AP, AR and Billing functions
- Experience operating within multi-site, multi-entity, high-volume environments with complex billing structures
- Strong understanding of:
- Procure-to-Pay (P2P)
- Order-to-Cash (O2C)
- Credit Control
- Working Capital Management
- Cashflow Management
- Financial Controls & Compliance
- Proven track record delivering transformation, automation and process improvement initiatives
- Experience leading sizeable teams and driving performance through periods of change
- You'll be a visible, hands-on leader who:
- Leads with energy, accountability and empathy
- Can confidently challenge and influence senior stakeholders
- Enjoys developing and coaching teams
- Is comfortable working at pace and navigating ambiguity
- Understands how to balance customer experience, operational efficiency and financial control
- Embraces AI, automation and innovative technologies as tools to improve processes and enhance the customer journey
- Strong ERP experience (SAP or similar)
- Experience implementing automation and workflow solutions
- Advanced Excel and reporting/analytics capabilities
- Comfortable using data to identify trends, risks and improvement opportunities

### What the job involves
- At Fora, we're looking for an exceptionalInterim Head of AP, Billing & Credit Control to lead and transform our transactional finance operation during an exciting period of growth and evolution
- This is a high-impact leadership role overseeing our end-to-end Accounts Payable, Billing, Accounts Receivable and Credit Control functions, leading a team of approximately 25 professionals across a complex, fast-paced and customer-centric business
- We're looking for a commercially minded finance leader who has operated within multi-site, multi-entity, high-volume environments with complex billing structures, and who thrives on driving process improvement, operational excellence and transformational change
- Leading High-Performing Teams
- Inspire, develop and lead a team of c.25 across AP, Billing, AR and Credit Control
- Create a culture of accountability, ownership, collaboration and continuous improvement
- Build capability within the team through coaching, development and succession planning
- Confidently manage both upwards and downwards, influencing stakeholders at all levels of the organisation
- Owning the End-to-End Transactional Finance Function
- Take responsibility for the full Procure-to-Pay and Order-to-Cash lifecycle
- Ensure robust controls, compliance and governance across all transactional finance activities
- Drive improvements in cash collection, aged debt management and working capital performance
- Oversee complex billing processes across multiple products, entities, contracts and customer types
- Build strong relationships with operational, commercial, finance and supplier stakeholders
- Driving Transformation & Continuous Improvement
- Identify opportunities to streamline, automate and optimise processes across AP, Billing and AR
- Lead system enhancements, process redesign and digital transformation initiatives
- Champion the use of technology, automation and AI to improve efficiency, reduce manual effort and enhance both the customer and colleague experience
- Leverage data and insights to improve decision-making, controls and operational performance
- This is an opportunity to make a tangible impact on a growing business, shape the future of our transactional finance operation, and lead a talented team through an exciting transformation journey
- If you're passionate about operational excellence, leadership and innovation, we'd love to hear from you

### Benefits
- Unleash your potential: Develop your skills and learn new ones with LinkedIn Learning and professional qualifications
- Flexible working: Discover hybrid roles in Backstage and supportive shift patterns for Operations
- Wellness support: Care for your mental health with our Employee Assistance Programme and professional therapy and coaching
- Generous time off: Enjoy 28 days of annual leave, plus two volunteering days for community service
- Celebrate together: Let loose at our lively Summer and End of Year parties
- Health discounts: Save 25% at our in-house cafes and enjoy money off at various pools and fitness events. Plus, get free use of our in-house gyms
- Wallet-friendly travel: Make the most of Season Ticket Loans and Cycle to Work discounts
- Fuel your day: Begin your day with complimentary cereal and fresh fruit and enjoy monthly lunch gatherings on us
- Volunteering days: Two annual volunteer days to spend time working with the causes you care about

Interim Head of AP, Billing and Credit Control

London

Lead and transform the transactional finance operation at Fora Space Limited, overseeing AP, Billing, AR, and Credit Control functions.

Fora Space Limited

Jobs

Interim Head of Transactional Finance

Past roles

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