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Lloyds Bank, headquartered in London, United Kingdom, is one of the largest retail and commercial banks in the UK. It has a rich history dating back to 1765 when it was founded as a private bank by John Taylor and Sampson Lloyd. Over the years, Lloyds Bank has grown through various mergers and acquisitions to become a leading financial institution. The bank offers a wide range of products and services, catering to the needs of both individual and corporate customers. Its offerings include personal and business accounts, savings and investment options, mortgages, loans, insurance, pension plans, and wealth management services. Lloyds Bank also provides online and mobile banking facilities to enhance customers' convenience. Operating on a global scale, Lloyds Bank has established a presence in several countries through its subsidiaries and partnerships. Noteworthy subsidiaries include Scottish Widows, a life insurance and pensions provider, and Lloyds Bank International, catering to the banking needs of expatriate customers. It also has joint ventures with Banco Sabadell in Spain and Mastercard for credit card services. In terms of market position, Lloyds Bank is considered one of the Big Four banks in the UK, alongside Barclays, HSBC, and Royal Bank of Scotland. It enjoys a substantial market share and has a large customer base, making it one of the key players in the financial industry. However, intense competition and regulatory challenges have led to a more cautious approach in recent years. In terms of major events, Lloyds Bank faced significant challenges during the global financial crisis in 2008 and subsequently received a government bailout. However, the bank successfully recovered and has since focused on strengthening its financial position and improving customer experience. In recent years, Lloyds Bank has made strategic investments in technology, aiming to modernize its offerings and enhance digital services. As of the latest updates, Lloyds Bank continues to be a prominent player in the UK banking sector. It remains committed to providing exceptional customer service, embracing technological advancements, and implementing sustainable business practices. While economic uncertainties and evolving customer expectations pose challenges, Lloyds Bank strives to adapt and maintain its position as a trusted financial partner. In conclusion, Lloyds Bank is a leading financial institution with a long-standing history in the UK. It offers a comprehensive range of financial products and services, operates globally through subsidiaries and partnerships, and has a strong market position. While it has faced challenges in the past, Lloyds Bank continues to evolve and adapt to effectively serve the needs of its customers in an ever-changing financial landscape.

Lloyds Bank

Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK's leading retail and commercial banks. As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.

On top of this, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on "FinTech Action Labs" to bring its industry expertise to early-stage FinTechs. The company continues to enhance its online and mobile services (it is the UK's biggest mobile bank), as well as expanding its partnerships with digital banking companies.

### Company Mission
To support families and businesses, helping them to take the next step, whatever that may be.

### Company Benefits
- Flex cash: 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: Minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Flexibility over your location or when you log on.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: A generous pension plan, with all joiners being automatically enrolled in the 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.

## Role

### Who you are

- Legally qualified in England & Wales, Scotland, or with an equivalent legal qualification, and with a current legal practicing certificate
- Technical expertise in corporate and institutional lending with significant experience (1) reviewing, negotiating and critically evaluating complex finance documentation (including current market positions) and highlighting legal risk to business stakeholders and (2) of advising on broader legal and regulatory issues which affect financial institutions like LBG
- Confidence when working with senior collaborators to deliver pragmatic, commercially focused solutions, balancing legal risk with customer and business outcomes and constructively challenging to help the business get to "yes" safely
- Ability to lead, develop and motivate colleagues to achieve their potential and deliver outstanding outcomes, working collaboratively with fellow senior lawyers. Experience in coaching, supporting or developing others
- A growth mindset and willingness to contribute to the continued development of DPL and the wider Legal & Secretariat function
- Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply

### Desirable

- Experience in Leverage Finance, Infrastructure & Project Finance, Funds Finance, Investment Grade Lending or other complex lending products
- Experience in supporting product development, product governance or strategic lending initiatives from a legal perspective
- Experience advising on ring-fencing, cross-border transactions and the legal and regulatory challenges associated with international banking structures
- Experience in advising lenders on restructuring & insolvency situations
- Experience in engaging with external counsel, industry bodies and market participants, including the Loan Market Association

### What the job involves

- We're looking for a Senior Lawyer for c.12 months to support principally our complex lending proposition within CIB
- This includes providing legal advice and support across Leveraged Finance, Infrastructure & Project Finance, Funds Finance, Investment Grade Lending and other complex lending activity across CIB
- This is a role at the heart of some of the Group's most significant and strategically important lending activity
- You'll provide high-quality, pragmatic legal advice on complex lending transactions and strategic matters, working closely with senior stakeholders across CIB, Risk, Product and Legal & Secretariat
- Providing expert legal advice on complex lending transactions and strategic initiatives, drawing on strong debt finance knowledge and practical experience of working on lending transactions
- Supporting the CIB lending businesses in delivering their strategic growth ambitions through commercially focused advice and effective legal risk management
- Advising on legal, regulatory and market developments
- Working collaboratively with senior business, risk and other collaborators to support good customer outcomes and clear legal risk management
- Representing DPL and BCB & CIB Legal at relevant governance forums, committees and working groups
- Coaching colleagues and helping build legal capability, technical confidence and commercial judgement across DPL
- Developing legal insights that improve DPL's effectiveness and support the delivery of complex lending transactions and strategic priorities
- Finding opportunities to simplify, standardise and improve the way legal services are delivered, including through technology, data, automation and emerging AI-enabled solutions
- Supporting wider Legal & Secretariat and business initiatives aligned to Accelerate 2030, including work that improves connectivity, efficiency and the quality of legal risk management

### Work Arrangement
- Fixed-Term Contract (c.12 months)
- 2 days a week in office
- Locations: Bristol, Edinburgh, Leeds

### Compensation
- Salary not provided
- Annual performance-related bonus

HR Director at LloydsTSB

Kirstin Connell

HR Director

Sourcing Manager, HR Sourcing

Melinda Misinecz

Senior HR Manager at Lloyds Banking Group

Elaine Johnson

HR Manager

Human Resources Manager

Human Resources Manager/Consultant

Head of Human Resources Asia

Operations Manager

Run Manager

Lending Operations Team Manager

Manager Operations

Ops Manager

Operations Shift Manager

Interim Senior Lawyer

General Counsel

The role is for a Contract Senior Lawyer at Lloyds Bank, focusing on complex lending propositions within CIB for a fixed-term of approximately 12 months. The position requires legal expertise in corporate and institutional lending, with responsibilities including providing legal advice on complex transactions, supporting strategic growth, and improving legal service delivery. The role is hybrid, requiring two days a week in office in Bristol, Edinburgh, or Leeds.

Legal

## Company mission

To support families and businesses, helping them to take the next step, whatever that may be.

Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK's leading retail and commercial banks. As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.

On top of this, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on "FinTech Action Labs" to bring its industry expertise to early-stage FinTechs. The company continues to enhance its online and mobile services (it is the UK's biggest mobile bank), as well as expanding its partnerships with digital banking companies.

**Company Benefits:**
- Flex cash: 4% of basic salary for benefits of choice or cash top-up
- Holiday allowance: Minimum 22 days (rising to 30 days based on service and grade)
- Flexible working: Location and schedule flexibility
- Family leave: Up to 63 weeks maternity/adoption leave; 6 weeks fully paid paternity leave
- Health insurance: Company-funded Private Medical Benefit
- Colleague Offers: Discounts on electrical items, cinema, food shopping (shareable with up to 10 family/friends)
- Financial products: Discounted rates on accounts, insurance, and loans
- Share plans: Sharematch (up to £45/month matching) and Sharesave options
- Pension: Generous 'Your Tomorrow' scheme with auto-enrollment

## Role

### Who you are

- We're looking for someone who is curious, comfortable with ambiguity and excited by the opportunity to help define new interaction models, products and services in a rapidly evolving space
- This is a role for someone who can combine deep customer understanding with strategic leadership, helping teams decide not just how to build things, but what should be built in the first place
- 8+ years experience leading design for complex digital products, platforms or services
- Experience working on AI-enabled customer products, conversational experiences, virtual assistants, chat experiences or agentic systems
- Strong understanding of the opportunities, limitations and design considerations associated with AI-powered customer experiences
- Strong expertise in design research and using customer evidence to shape decisions, strategy and product direction
- Experience leading and developing designers and researchers, including coaching, performance management and capability building
- Experience influencing senior partners and building alignment across multidisciplinary teams
- Ability to connect customer insight, business goals and technology opportunities into a clear design direction
- Strong facilitation, communication and storytelling skills
- We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply

### What the job involves

- We're looking for an experienced Design Lead to help shape the future of intelligent customer experiences within Intelligent Customer Products
- This is a design leadership role with design research as a core specialism. You'll use customer insight, behavioural understanding and critical thinking to help define the experiences, products and services we build, while leading design direction across a multidisciplinary squad
- Lead design direction for a strategic product area, aligning customer needs, business priorities and technology opportunities
- Shape experience strategy and future vision for intelligent, AI-enabled customer experiences
- Use customer insight and research to influence product strategy, roadmap decisions and investment priorities
- Lead and guide research activity across the lab, ensuring teams have the evidence needed to make confident decisions
- Build and evolve research capability within Intelligent Customer Products, helping establish standards, practices and ways of working that increase the impact of customer insight
- Ensure customer understanding is embedded throughout the product lifecycle, from opportunity identification through to delivery and optimisation
- Line manage and develop designers and researchers, supporting career growth, capability development and high performance
- Create an inclusive, supportive environment where individuals can thrive and deliver their best work
- Coach and mentor designers, helping raise capability across the team
- Work with Product, Engineering and Design leaders to define and track Objectives and Key Results
- Establish clear success measures and ensure customer, business and design outcomes remain aligned

**Compensation & Work Arrangement:**
- £92.7-109.1k
- Annual performance-related bonus
- Share schemes including free shares
- 12 Month Fixed Term Contract
- London-based
- 2+ days a week in office

Head Of Human Resources at Lloyds Bank Corporate Markets plc, Singapore Branch

Dorcas Yip

Head Of Human Resources

Head of Human Resources

Lloyds Design Lead | Welcome to the Jungle (formerly Otta)

Design Leadership

Design Lead

Seeking an experienced Design Lead to shape intelligent customer experiences at Lloyds Bank. This role involves leading design direction, influencing product strategy, and developing design capabilities within the team. Requires 8+ years of experience in design leadership for digital products.

Interim Design Lead

Design

Lloyds Bank

Jobs

Interim Senior Lawyer

Interim Design Lead

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