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OpenTable

## Company mission

To bring together people and the restaurants they love in the moments that matter.

## Company Overview

OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.

Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.

OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.

## Company Benefits

- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings

## Role

### Who you are

- You've run growth projects end-to-end: identified an opportunity, built the business case, and driven it to an outcome, ideally across multiple markets or functions
- You think in systems: your first instinct when something is repetitive is to design a way to never do it manually again
- You've built something real with AI: an automated agent, a prompt system, or a custom integration that solved a real problem at work, not just experimented with chatbots
- You can work with engineers: you've collaborated with technical teams to build something, whether that's a data pipeline, an automated workflow, or a custom integration
- You can write a clear brief, a concise spec, and a stakeholder update, and know which one the situation calls for
- You have working knowledge across the growth marketing stack: paid, organic, CRM, content, and social. You don't need to be an expert in each, but you speak the language
- You understand how channels work across the full funnel, and can evaluate new media opportunities: when they're the right call, how to measure impact, and how to make the case internally
- You operate at scale: you know how to prioritise, delegate smartly, and use tools and systems to punch above your weight
- You're a fast learner who ships: you'd rather launch a good version and iterate than wait for perfect
- 6+ years in growth marketing, ideally in-house at a consumer tech brand or a fast-growing startup
- Native English fluency; additional language capability a plus
- Bachelor's degree or equivalent experience in marketing or related fields
- You love building systems, not just running them
- You find inefficiency genuinely irritating
- You default to "I'll figure it out"
- You get energised by a blank brief
- You enjoy working with both brand marketers and technical teams
- You obsess over iteration speed
- You enjoy working across cultures and markets
- You love restaurants and dining culture

### What the job involves

- We're looking for a growth marketer who's restless, someone who runs projects at scale by obsessively removing the manual steps holding them back, and who reaches for AI the same way others reach for a spreadsheet
- This is a systems-first marketing role. You'll own process optimisation and growth systems for the International Marketing team, identifying where work is manual, repetitive, or slow, and building the automations and AI-powered workflows to fix it. You'll work closely with engineering to scope and ship tooling that makes the whole team more effective
- You'll also run a portfolio of growth campaigns, so you need to be both a builder and an executor. But your defining contribution will be making the team faster and smarter, not just delivering your own output
- You'll be the connective tissue between channel owners, market owners, and engineering, the person who figures out how to do more with less. If you've ever built a workflow just because something was annoying you, that's exactly the mentality we're hiring for
- Identify and map the international marketing team's growth workflows end-to-end; identify manual steps that are candidates for automation, AI-assisted tooling, or smarter process design
- Scope and build AI-powered marketing workflows in partnership with engineering: briefing tools, content generation pipelines, performance monitoring bots, and more
- Write clear specs that translate marketing requirements into engineering stories: you don't need to code, but you need to think in systems and communicate technical requirements clearly
- Prototype, test, and iterate on new tooling before handing it off or scaling it across the team
- Educate and enable the team on new tools and workflows: run training sessions, write documentation, build internal champions
- Own a portfolio of growth campaigns end-to-end across multiple international markets: brief, execute, measure, iterate, scale
- Identify new growth opportunities: new channels, audience segments, mechanics that go beyond the existing playbook. That includes upper-funnel channels like connected TV and out-of-home where the right moment calls for it, and knowing how to build the case and a plan for them
- Be the connective tissue between market owners, channel owners, and engineering; keep cross-functional work moving

### Contract Details

- 12-month contract
- Location: London
- Senior and Expert level
- Salary not provided

OpenTable Marketing Manager | Welcome to the Jungle (formerly Otta)

Chief Marketing Officer

Growth Marketing

Seeking an Interim Marketing Manager to optimize growth systems and run campaigns for OpenTable's International Marketing team. The role involves process optimization, AI-powered workflow development, and cross-functional collaboration. Requires 6+ years in growth marketing.

OpenTable

Jobs

Interim Marketing Manager

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