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Wolters Kluwer enables legal and compliance professionals to improve productivity and performance, mitigate risk, and solve complex problems with confidence.

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Wolters Kluwer is a leading global provider of information and services for professionals in various industries. The company was founded in 1836 in the Netherlands and has since established itself as a reliable source of knowledge and expertise. The headquarters of Wolters Kluwer is located in Alphen aan den Rijn, Netherlands. This modern facility serves as the central hub for the company's operations and houses various departments, including research and development, sales and marketing, and customer support. Wolters Kluwer offers a wide range of products and services that cater to professionals in fields such as legal, tax, accounting, finance, healthcare, and compliance. The company's flagship product is its online research platform, which provides users with access to a vast library of specialized content, including books, journals, and databases. With a presence in over 180 countries, Wolters Kluwer operates on a global scale. The company has numerous subsidiaries, joint ventures, and partnerships that further enhance its reach and capabilities. Noteworthy subsidiaries include CCH Incorporated, which focuses on tax accounting, and UpToDate, a leading provider of clinical decision support tools for healthcare professionals. In terms of market position, Wolters Kluwer is recognized as a prominent player in the information services industry. The company consistently ranks among the top global providers of professional information, with annual revenue exceeding €4.6 billion. It competes with other industry leaders such as Thomson Reuters, Bloomberg, and Reed Elsevier. In recent years, Wolters Kluwer has undergone various changes and strategic initiatives to adapt to evolving market trends and customer needs. The company has embraced digital transformation, investing in advanced technologies and platforms to deliver innovative solutions to its customers. It has also expanded its offerings through strategic acquisitions and partnerships, broadening its expertise and market reach. Currently, Wolters Kluwer continues to focus on driving growth through its commitment to delivering high-quality, reliable, and accessible information and services to professionals worldwide. The company remains at the forefront of industry trends, investing in research and development to develop cutting-edge solutions that empower professionals to make informed decisions in their respective fields.

Wolters Kluwer

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## About Wolters Kluwer

Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide.

Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity.

We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains.

We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential.

With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes.

**Our Culture & Values:**
If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We're innovators with impact. You'll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.

You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics.

**Well-being & Recognition:**
At Wolters Kluwer, you'll feel valued for your contributions, and you'll know that your health, safety, and well-being are important to us. Our global "Together we thrive" well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. Wolters Kluwer was recognized by Ragan's as a **Top Place to Work for Employee Wellbeing: Large Organization in 2024**, by Forbes as one of **America's Best Large Employers 2026** and **America's Best Employers for Engineers 2026**, and in 2025 as one of **America's Best Employers for Women.**

## Senior Sales Operations (1- year fixed - term contract)

**Role Overview:**
As a **Senior Sales Operations**, you will play a key role in supporting and enhancing sales operations through a combination of administrative excellence, business systems management, reporting, and process support. Working closely with Sales Leadership, you will help drive operational efficiency by managing critical sales processes, maintaining accurate business data, producing meaningful insights, and ensuring the sales team has the tools and support needed to succeed. Your work will contribute directly to the effectiveness and productivity of the sales organization.

**Responsibilities:**

- Manage sales order processing, tracking, and related administrative activities.
- Develop, update, and maintain customer quotes, proposals, and sales documentation.
- Maintain accurate customer, account, and opportunity data across business systems.
- Create, maintain, and analyse sales performance reports, dashboards, and key metrics.
- Support Salesforce CRM administration activities, including data quality, reporting, user support, and process improvements.
- Work closely with Sales Leadership to provide operational support, reporting insights, and process recommendations.
- Coordinate sales-related activities, meetings, communications, and follow-up actions.
- Provide administrative support for contract, pricing, approval, and e-signature processes.
- Respond to internal and external queries, helping to resolve operational and customer-related issues.
- Support the administration of sales technologies and business systems.
- Identify opportunities to improve processes, streamline workflows, and enhance operational efficiency.
- Prepare presentations, training materials, and process documentation as required.

**Skills Required:**

- **Sales Operations:** Understanding of sales support, sales operations, or commercial operations processes.
- **Salesforce CRM:** Experience using **Salesforce CRM**, including reporting, dashboard creation, data management, and user support.
- **Reporting & Analytics:** Ability to create, maintain, and interpret reports, dashboards, and business performance metrics.
- **Administrative Excellence:** Strong organisational skills with the ability to manage multiple priorities and processes effectively.
- **Quote & Pricing Support:** Experience supporting quoting, pricing, approval workflows, or related sales processes.
- **Documentation:** Ability to create and maintain accurate, professional business documents and sales materials.
- **Business Systems:** Experience working with CRM, sales automation, and other business applications.
- **E-Signature Platforms:** Familiarity with electronic signature solutions such as Adobe Sign, DocuSign, Conga, or similar tools.
- **Communication & Collaboration:** Strong interpersonal skills with the ability to work effectively with stakeholders at all levels.
- **Problem-Solving:** Ability to identify issues, investigate root causes, and implement practical solutions.

**Work Arrangement:**
- Remote Type: Hybrid (8 days/month)
- Location: GBR - London, Canada Square
- Time Type: Full time
- Contract: 1-year fixed-term contract

Head of Talent Acquisition | Build Scalable & Sustainable Hiring Systems | TA Transformation | Drive Revenue growth ₹2k- 4k Cr/ USD 240 -485 Mn+ | Build Capability| | Cost optimization |CxP |AI, SaaS, FinTech, GCC & BOT

Lawrence Anthony

Head of Talent Acquisition

Global Talent Acquisition Manager

Sarah Hanson

Manager, Global Talent Acquisition

Manager, Talent Acquisition EMEA at Wolters Kluwer || Diverse and Inclusive Recruitment || Associate CIPD

Simona Andronache

Manager, Talent Acquisition EMEA

Talent Acquisition Manager

Lead Talent Acquisition

Lead Talent Acquisition Specialist

EMEA Manager, Talent Acquisition

Talent Acquisition Manager - Japac

Associate Director - Global Talent Acquisition

HR Manager

Human Resource Manager

HR Director

Global Director Talent Acquisition (Asia Pacific)

Director Human Resources

Manager Talent Acquisition - Netherlands, France, Belgium

Human Resources Director

HR-directeur

Associate Director HR

Site HR Leader

Associate Director Human Resources

Senior Sales Operations (1- year fixed - term contract)

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Salesforce

Chief Revenue Officer

Sales Operations

The role involves supporting and enhancing sales operations through administrative excellence, business systems management, reporting, and process support. It is a 1-year fixed-term contract with a hybrid work arrangement in London.

Senior Sales Operations

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Senior Sales Operations

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