Senior Employee Relations Consultant
Job Description
Who you are
- Proven employee relations experience with experience advising on employment regulations and HR processes and services, and supporting the delivery of employment changes
- Experience supporting organisation restructuring
- Strong understanding of employment law and regulations and change management
- Exceptional communication skills, with the ability to partner with different stakeholders and influence senior leaders
- Experience developing line manager skills through coaching, training and mentoring
What the job involves
- As a Senior ER Consultant, you will partner with defined business areas and provide employment, change management and policy advice and support to ensure that the people, employment and legal risks are managed effectively
- You will partner with the HRBPs and business managers to manage employment implications of business line structural change, redundancy and TUPE projects as require, whilst also managing business-wide and cross-business projects and provide Employee Relationship leadership
- You will lead on defined functional areas of expertise, ensuring compliance is achieved and take into account manager and employee experience
- Partner with defined business areas to ensure ER support for delivery of People Plans including SWP
- Manage complex and escalated ER cases of all case types across the UK&I business with minimal supervision
- Coach and advise managers up to Executive level on all ER aspects
- Identify manager capability needs and work through ER Consultant to develop and deliver appropriate interventions enable managers to manage their people effectively and to comply with core HR processes - training/information availability
- Collaborate with HRBPs and wider HR Team in delivering business change – including redundancies, restructures, & TUPEs. Provide advice on legal requirements, and recommend approaches to ensure successful delivery of change whilst effectively managing employment risk
- Lead relationship with Experian People Forum ensuring compliance with collective consultation regulations and engagement of the People Forum as a collective, supportive body for change
- Drive continuous process improvement and identify opportunities for automation
- Liaise with ACAS on early conciliation for own and ER Consultant cases
- Coach ER Consultant(s) to build their individual case management expertise across all types of ER cases so that they can effectively support managers and manage own cases in accordance with Company policies and procedures, and ensure legal compliance
- Develop and review ER owned policy as required
- Manage the DSAR process to ensure compliance and resource management to deliver against regulatory timeframes
About the Company
Company Mission
We're focused on a clear purpose — to create a better tomorrow for consumers, for businesses, for our communities and for our people. It's our mission to improve financial inclusion.
By improving access to financial services, we empower people to unlock opportunities and transform their lives.
Company Overview
Experian is one of the world's leading data and technology companies, best known for helping people and businesses understand and improve their credit. With free credit reports and tools that let users boost their score using everyday bills, Experian is making managing money a whole lot easier. It's a powerhouse of a company operating in 32 countries and boasting an employee count of over 24,000. Its reach stretches across industries, helping lenders make fairer decisions, supporting healthcare teams in preventing fraud, and guiding businesses to use data more intelligently. It's a trusted name at the very heart of how the world uses data to make smarter financial decisions.
Experian is investing in new technologies and ideas to make finance even fairer and faster. As data becomes more important in our digital lives, Experian's focus on innovation and transparency continues to help people take control of their financial stories.
Company Values
- Working with integrity - We know that trust isn't given, it's earned. We're committed to working with integrity and operating responsibly in every facet of our business. At Experian, that means treating our data, our people and our environment with respect.
- Treating data with respect - We handle the data of 1.3 billion people and 166 million businesses worldwide, so it's essential to our business that we maintain their trust. Ensuring that we collect, store and manage data safely and responsibly is fundamental to our success.
- Investing in our community - We're committed to investing our time, resources and partnerships to create a better tomorrow for our community.
- Unlocking the power of data - Data has the power to transform lives for the better, so we're leveraging new technologies and innovative products to do just that.