Interim Chief Marketing Officer
Job Description
Chief Marketing Officer, Interim (6 Month Contract)
Location: London (2-3 days a week in office at Farringdon)
Level: Senior and Expert
Salary: Not provided
Who You Are
Data-driven marketing leadership:
- Extensive experience leading data-driven marketing organisations and building cultures where performance measurement and experimentation guide decision making
- Strong analytical thinking when identifying opportunities, diagnosing performance issues, and attributing marketing outcomes
- Comfortable using data to guide investment decisions, shape strategy, and communicate performance clearly across the organisation
Demand generation expertise:
- Experience building demand generation engines in SaaS or marketplace businesses where marketing is directly responsible for pipeline creation and revenue growth
- Understanding of best practice across the full demand generation lifecycle, including audience segmentation, messaging, lead capture, lead nurturing, and pipeline acceleration
- Experience with account-based marketing and supporting both mid-market and enterprise sales motions (preferred)
Acquisition channel expertise:
- Experience leading acquisition across a range of marketing channels, including paid digital (paid search, paid social, and video), partnerships, content marketing, and search engine optimisation
- Understanding of how to build and scale diversified demand generation engines, balancing short-term performance marketing with longer-term sustainable demand creation
- Awareness of how emerging AI-driven search environments are changing discovery and distribution
B2B CRM expertise:
- Strong understanding of CRM systems in a B2B environment and how they support pipeline management, lead scoring, lifecycle marketing, and marketing attribution
- Comfortable working closely with sales teams to ensure CRM systems support effective pipeline visibility, lead nurturing, and revenue forecasting
Strategic planning and forecasting:
- Experience building marketing plans that incorporate forecasting, resourcing, capital allocation, and clear performance measurement
- Comfortable setting growth targets, defining channel investment strategies, and ensuring marketing plans are aligned with broader company objectives
Cross-functional collaboration:
- Ability to collaborate closely with product, data, and technology teams to ensure marketing strategy and product development are aligned
- Understanding of how marketing insight can inform product direction, positioning, and customer experience across both sides of a marketplace
Communication and storytelling:
- Effective communicator who can clearly articulate strategy, build alignment across teams, and develop a following around the marketing vision
- Comfortable presenting to senior leadership and translating complex marketing concepts into clear commercial narratives
Personal attributes:
- High energy, positivity, and strong self-starting attitude
- Comfortable stepping into complex environments, building relationships quickly, and creating momentum in teams and projects
What the Job Involves
Lead growth as Interim CMO:
- Own marketing across Unbiased's AI-powered advice marketplace and drive revenue growth
- Scale a high-performing team as the business doubles in the UK and US
- Lead an established marketing organisation of 12 people
- Drive immediate commercial performance and build strategic foundations for long-term growth
- Balance strategic thinking, operational leadership, and strong data-driven decision making
Long-term B2C and B2B marketing strategy:
- Define and evolve long-term marketing strategy across both sides of the Unbiased marketplace
- Build deep understanding of two core audiences: financial advisors and consumers seeking financial advice
- Understand the markets they operate in and the channels used to reach them
- Lead development of robust forecasting, resourcing, and planning processes that ensure marketing investment aligns with company growth goals
- Translate market insight, channel knowledge, and commercial objectives into a clear strategic roadmap
B2B pipeline building:
- Lead the marketing function responsible for generating demand from financial advisors and advisory firms
- Focus on building pipeline value, ROI, and driving new customer acquisition across the industry
- Develop strong understanding of target customers and different sales motions involved
- Oversee strategies that support both smaller, faster-moving deals and longer enterprise sales cycles
- Work with the Head of B2B Marketing on this rapidly evolving function
B2C trading performance:
- Oversee performance of the consumer marketing engine, ensuring channel investment delivers against growth and efficiency targets
- Demonstrate strong capability in channel strategy, capital allocation, and performance forecasting
- Work closely with experienced marketing directors and channel managers to optimise trading performance across paid and organic channels
Team development:
- Lead and support combined marketing teams across B2B and B2C functions
- Develop individual team members and strengthen leadership capability within the group
- Improve overall team performance
- Ensure the organisation is aligned around clear goals, effective collaboration, and strong execution
Marketing innovation:
- Challenge and evolve the way the marketing organisation operates
- Identify new tools, processes, and working practices that improve effectiveness and speed
- Focus on adoption of emerging technologies, including AI, to improve individual productivity, enhance team workflows, and support development of marketing agents and automation
Benefits
- Generous holiday allocation with emphasis on work-life balance
- Flexible working arrangements
- Cycle to work scheme
- Season ticket loan
- Life insurance
- Pension contributions above standard
- £1,000 annual career development budget
- Fully paid Calm wellbeing app subscription
- Social events and activities in Farringdon office
About the Company
About Unbiased
Mission: Empowering everyone to make confident financial decisions
Unbiased is a digital platform matching consumers to financial advisers. The company operates as an AI-powered advice marketplace connecting people with professionals that are objective when offering advice.
Company Overview:
- Lists nearly 30,000 IFAs, financial advisers, mortgage advisers, and accountants
- Advisers on the platform manage over £20 billion in assets
- All experts listed are regulated by relevant official bodies, appropriately qualified, and independent of product providers
- Consumers can refine searches by area of expertise, gender, payment options, advice areas, level of wealth, qualifications, accreditations, and more
- Offers automatic matching with the best local adviser, usually within 48 hours
Growth and Funding:
- High-growth business with plans to double revenues in the next two years
- Received Series A funding during period of rapid growth
- Became a prominent solution for advisers to grow their businesses
- 2022 VC funding supported growth of team, financial advice marketplace, and international presence
- Total funding: $12.3m (Series A: $7.3m in Jan 2020; Growth Equity: $5m in Dec 2022)
Company Culture:
- Led by a woman
- 36% female employees
- 29% employee growth in 12 months
- Glassdoor rating: 4.7/5
- Trustpilot rating: 4.5/5
- 21-100 employees
- Vibrant office in the heart of Farringdon, London
- Emphasis on work-life balance and employee wellbeing