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Dallas, TX, USA

Brenda P.

Turning customer insight into product decisions that drive growth

I help teams make better product decisions by understanding their customers more deeply.

My background is in UX research, and my focus goes beyond studies. I work with teams to turn insights into real changes in products. Lately, that has meant working at the intersection of product, AI, and user experience to simplify complex systems, reduce friction, and improve how things actually work for users.

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Brenda P.

Experience

May 2023 — Present
General Motors Financial

General Motors Financial

User Experience Manager

  • Led UX research and strategy across contact center and digital products, helping teams turn customer insights into clearer product decisions and better user flows. Partnered closely with product and design to shape roadmap priorities, validate AI solution
Feb 2020 — May 2023
General Motors Financial

General Motors Financial

Senior User Experience Researcher

  • Owned end-to-end research across multiple international products, helping teams understand users and make better product decisions across markets. Delivered insights that shaped product direction, future-state experiences, and long-term strategy.
Aug 2018 — Jan 2020
Datalogic

Datalogic

Na Channel Marketing

Datalogic Group is a global technology leader in the automatic data capture and factory automation markets, specialized in the designing and production of barcode readers, mobile computers, sensors for detection, measurement and safety, RFID, machine vision and laser marking systems.

  • Led partner-focused marketing initiatives, including campaigns, events, and programs that generated leads and re-engaged customers. Focused on improving how partners interact with the brand and driving measurable business results.
Jan 2016 — Aug 2018
Marketing Brainology

Marketing Brainology

Market Research Coordinator

  • Ran research studies using behavioral and neuroscience methods (like eye tracking and EEG) to understand how people make decisions. Helped clients turn those insights into clearer messaging, better experiences, and stronger product strategies.
Jul 2011 — Jul 2013
Bayer

Bayer

Employer Branding

  • Improved the candidate experience by redesigning digital touchpoints and strengthening university and online partnerships. Helped attract talent and build a stronger employer brand presence.