Aarun V

Head of Insights @ Ring | Apple Alumni

Los Angeles, CA, USA

The strategic voice between your customers and your roadmap.

I spent 9 years at Amazon building a consumer insights and research organization from scratch across Ring, Blink, Key and Sidewalk. I started at Ring before the acquisition wearing every hat, and that startup mindset is what drove my team to outperform every peer org at Amazon despite never having the most resources.

I am a strategist who uses consumer intelligence as the primary tool for making better product decisions — figuring out what to build, who to build it for, and whether it is working.…

Aarun V

Work

  • Compass

    When a data privacy decision forced us to deprecate our entire research platform overnight, I pitched leadership, secured $3M in funding, hired an offshore dev team, and built Compass from scratch — while running a 115-person org concurrently. Shipped on time and on budget. Within a year every peer team at Amazon migrated over and the previous internal tool was deprecated. Built like a startup, fr…

    https://compass.amazon.com

Experience

  • Amazon Lab126

    Amazon Lab126

    Sr. Manager, Program Management

    Oct 2022 - Present

    Amazon Lab126 is a research and development and computer hardware company that is a subsidiary of Amazon.com, known for developing the company's flagship products such as the Kindle e-reader.

  • Ring

    Ring

    Principal Program Manager

    Oct 2022 - Present

  • Ring

    Ring

    Head of Insights & Research

    Apr 2017 - Present

    Ring specializes in smart security solutions, offering devices like video doorbells and security cameras that enable users to monitor their homes.

    • Founded the Explorer Program, establishing trials (Alpha/Beta/Delta), Explorer Community, and UAT teams which enhanced product feedback and user engagement.
    • Developed new UX research methodologies that improved user interaction and satisfaction, leading to incorporating user feedback into the product design process.
    • Established a robust user acceptance testing framework that reduced software errors and customer complaints, contributing to increased product reliability.
  • Amazon Lab126

    Amazon Lab126

    Manager III, Program Management

    Dec 2019 - Oct 2022

  • Amazon Lab126

    Amazon Lab126

    Manager II, Program Management

    Apr 2018 - Dec 2019

  • Ring

    Ring

    Head of Research

    Apr 2018 - Oct 2019

  • Centercode

    Centercode

    Project Manager

    Mar 2016 - Apr 2017

    Centercode provides a platform for delta testing and feedback management that helps companies improve product development through effective user testing.

  • Apple

    Apple

    Product Specialist

    Jan 2013 - Mar 2016

    Apple Inc. is a technology company best known for its consumer electronics, software, and services, including the iPhone and Mac computers.

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