Operational people and strategy leader with 10+ years optimizing operations, building high‑performing teams, and executing strategic change in security and services. At Lincoln Security Services (4x Inc. 5000, MBE), I partner with the CEO to steward a ~$25M P&L, lead tech‑enabled automation and process improvements, and implement risk‑mitigation and contract strategies that increased profitability (e.g., $200K annual savings) and preserved key accounts ($2M retained). Proven track record in talent development (leaders overseeing 250 employees), retention improvement, and delivering double‑digit revenue and operating income growth through customer focus, performance metrics, and disciplined execution.