Tom K.

Since 1982, Work Opportunities Unlimited (WOU) has been assisting individuals with barriers to employment to find and maintain meaningful work; mission-driven ESOP organization focused on creating opportunities for success in the workplace.

• Worked one-on-one with clients to set career goals and develop individualized employment plans
• Taught job-search skills: customized resumes, effective job applications, cover letters and interview preparation
• Built and maintained employer relationships to identify and create employment opportunities
• Provided on-site job coaching and follow-up to support client retention and independence
• Coached clients through workplace challenges to increase long-term job stability

• Partnered with clients to develop career goals and individualized job plans
• Provided instruction on resume writing, applications, cover letters, and interview readiness
• Built employer partnerships and sourced community-based job placements
• Delivered on-the-job coaching and follow-up to support client success and job retention
• Monitored progress and adjusted support to foster client independence and workplace stability

Contract Recruiting Assignments — staffing and recruiting services (contract recruiting and sourcing solutions).

• Designed and executed innovative sourcing strategies to build targeted candidate pipelines
• Screened applicants, conducted interviews and recommended best-fit candidates for client needs
• Managed client and candidate relationships with a consultative, professional approach
• Placed candidates across healthcare, accounting, finance, HR and administrative roles
• Leveraged ATS and remote recruiting methods to deliver timely hires while working remotely

AccuCare Event Medical — St. Louis–based provider of on-site pre-hospital and event medical services for stadiums, concerts, festivals and venue partners.

• Sourced, screened and recruited high volumes of EMTs, paramedics and RNs (major hires within first 15 months)
• Implemented and optimized recruiting channels including professional organizations, social media and employee referrals
• Managed pre-screening, interviews and new-hire orientation to accelerate time-to-fill
• Maintained hiring compliance and new-hire documentation (E-Verify, HR platform)
• Led projects such as ATS implementation, market compensation analysis, and employer-branded career pages

Right at Home — national in‑home senior care provider delivering companion, personal and nursing services and supporting caregivers and clients across markets.

• Owned full-cycle recruitment for field care staff (Caregivers, CNAs, RNs) to meet high-volume hiring needs
• Managed advertising, sourcing and screening of large applicant volumes to exceed hiring goals
• Delivered a high-quality candidate experience resulting in strong offer acceptance rates (~90%)
• Launched college recruiting strategies targeting local nursing programs and focus schools
• Implemented scheduling automation and process improvements to support retention and operations

BrightStar Care — provider of home care and medical staffing services for seniors, adults and children; offers staffing solutions and home-health services.

• Recruited clinical and non-clinical healthcare professionals to fill a range of roles
• Coordinated end-to-end recruiting activities: job ads, sourcing, pre-screening and interviews
• Conducted reference checks and background screening to ensure hiring compliance
• Managed applicant pipelines in ATS to maintain recruiting velocity and reporting
• Collaborated with operations to ensure timely onboarding and staffing coverage

BJC Health — one of the largest nonprofit health care systems in the U.S., operating hospitals, clinics and affiliated services across the Midwest with a focus on patient care and medical innovation.

• Served as patient-facing access resource handling registration and appointment coordination
• Verified insurance and eligibility to support accurate patient billing and scheduling
• Provided front-desk customer service and triaged inquiries to clinical teams
• Maintained accurate electronic patient records and registration documentation
• Supported smooth patient flow and compliance with institutional procedures

Cape Albeon (St. Andrews) — community organization (senior living / community services).

• Planned and coordinated recurring recreational and therapeutic activities for residents
• Developed weekly/monthly activity calendars and communicated events to residents and families
• Facilitated group programs to promote social engagement, cognitive stimulation and wellness
• Collaborated with care staff to tailor activities to residents’ abilities and interests
• Documented participation and outcomes to support care planning

St. Louis Effort for AIDS — community-based organization providing services and support related to HIV/AIDS prevention, care and advocacy.

• Assisted clients with enrollment in health insurance and benefit programs as a certified application counselor
• Provided one-on-one counseling to explain eligibility, plan options and enrollment steps
• Helped clients complete applications, gather documentation and submit enrollment forms
• Maintained client confidentiality and connected clients with community resources and referrals
• Conducted outreach to publicize enrollment assistance and increase access

University of Southern California (USC) — private research university providing undergraduate and graduate education and extensive employer and industry partnerships.

• Planned and launched career programs and services (career planning, internships, job placement) for students and alumni
• Organized and executed 60+ career activities and events annually to engage employers and students
• Promoted over 1,200 students to local and national employers through targeted events and outreach
• Built and maintained relationships with industry leaders and employer partners to align hiring needs with student preparation
• Developed employer engagement strategies and translated employer needs into career-readiness programming

PwC (PricewaterhouseCoopers) — global professional services firm offering audit, tax, consulting and advisory services.

• Led campus recruiting across Southern California and Phoenix regions to support 1,800 client-service staff
• Accountable for large hire volumes (~225 full‑time hires and ~115 interns annually)
• Managed and mentored a team of six recruiters and coordinated cross-office recruiting strategy
• Designed and implemented region-wide campus recruiting initiatives to meet hiring targets
• Collaborated with office leadership to align campus outreach with business needs and reporting requirements

RSM US LLP — leading U.S. provider of assurance, tax and consulting services focused on the middle market.

• Led national talent acquisition strategy and recruiting operations across multiple states
• Coordinated a distributed recruiting team (16 recruiters) and partnered with senior leaders to forecast staffing needs
• Managed recruiting budgets and reporting while ensuring consistency of hiring practices
• Provided leadership and oversight for national recruiting projects and three direct reports
• Implemented processes to improve time-to-fill and candidate quality

EY (Ernst & Young) — global professional services organization providing consulting, assurance, tax and transaction advisory services.

• Developed and executed entry-level recruitment programs and campus strategy
• Recruited and negotiated offers for 40–50 full‑time hires and 5–6 interns annually
• Coordinated recruiting across 12 focus campuses and maintained relationships with placement offices and faculty
• Served as lead recruiter for specialty consulting practices and managed employer branding on campus
• Supervised and mentored two direct reports to execute campus outreach and selection

Arthur Andersen — national accounting and consulting firm (historical).

• Directed campus recruiting activities at eight targeted universities
• Negotiated offers and hired 40–50 full‑time and 15–20 intern candidates per year
• Developed campus relationships and drove recruiting events to support firm hiring goals
• Managed end-to-end recruiting workflow from sourcing to offer acceptance
• Ensured consistent candidate evaluation and employer branding across campuses