Schedule a call →

<p>Interview fractional leaders this week for <strong>free</strong>!</p>

Discover Goodnotes, the AI note-taking app loved by millions around the world.

Goodnotes Icon

GoodNotes is a popular note-taking app that is loved by students, digital planners, and notetakers all over the world. It is available for free download on the App Store. With GoodNotes, you can take notes, shape your ideas, and share them with ease using the world's best-loved digital paper. The app offers a range of features and benefits, including handwriting recognition and OCR technology, making your entire library of digital notes searchable. You can effortlessly write out equations, draw mind maps, mark up PDFs, and more. GoodNotes also allows you to organize your notes better with folders and subfolders, helping you stay organized in your studies or work. Plus, you can back up your notes to Google Drive, OneDrive, or Dropbox for added security. The app also offers automatic iCloud sync to ensure that the latest versions of your notes are always accessible across all your devices. Millions of students around the world choose GoodNotes for its reliability and versatility. Download GoodNotes today for free and experience the freedom and convenience of digital note-taking on your iPad, iPhone, or Mac.

Goodnotes

Goodnotes Logo

Hiring @Goodnotes

Maxime Danjoux

Senior Talent Acquisition

Senior Talent Acquisition @ GoodNotes

Caroline Ryde

People Ops & Talent Lead @ Goodnotes | Building human-first culture in an AI-first company | Scaling global teams

Vivien Ko

Talent & People Operations Manager

Senior People Operations Specialist

Senior Global People Ops Generalist

Jobs at Goodnotes

Productivity Tools

Scaleup

Lifecycle Marketing Manager, B2C (12-months Fixed-Term Contract – Renewable / Convertible)

Lifecycle Marketing Manager, B2C

Marketing

At Goodnotes, we believe that every individual holds untapped potential waiting to be unleashed. By reimagining the way we interact with information, we're merging human creativity with the breakthrough capabilities of AI. Our renewed vision and mission drive us to create the best medium for human and AI collaboration, empowering users to explore new dimensions of productivity, creativity, and learning. Join us on this journey as we transform digital note-taking into an inspiring and innovative experience.

## Our Values

**Dream big**

- Be visionary, strategic, and open to innovation

**Build great things**

- Work in service of our users, always improving and pushing higher

**Operate like an owner**

- Take responsibility with bold decision-making and bias for action

**Win like a sports team**

- Be trusting and collaborative while empowering others

**Learn and grow fast**

- Never stop learning and iterate fast

**Share our passion**

- Share ideas and practice enthusiasm and joy

**Be user obsessed**

- Empathetic, inquisitive, practical

## About the role

The **Canvas team** at Goodnotes is at the heart of our core note-taking experience — used and loved by millions every day. We build and maintain the foundational components that turn any device into an endless, expressive digital notebook, including drawing, writing, and typing tools, the canvas interaction model, content creation and editing flows, and our rendering engine. We value efficiency and focus, with minimal meetings and an emphasis on getting things done.

We are looking for a curious and AI-native **UX Researcher** to join our Canvas team. In this role, you will conduct high-volume user research, uncover actionable insights, and help shape product priorities for one of the most strategic areas at Goodnotes. You will work closely with designers, PMs, and engineers in a fast-paced, highly autonomous environment where ownership, adaptability, and AI-powered workflows are highly valued.

- This is a 12-month fixed-term contract (renewable / convertible)

## This is the role for you if you're excited to work on:

- **High-impact user research:** Conduct a high volume of moderated and unmoderated interviews — both in-person and virtual — at scale to deeply understand user behaviors, pain points, and unmet needs across Canvas experiences.
- **Turning insights into product direction:** Synthesize research findings into actionable recommendations that directly influence product priorities, roadmap decisions, and backlog shaping.
- **AI-native research workflows:** Leverage AI-powered tools and workflows to accelerate research operations, synthesis, and insight generation, helping scale the impact of UX research across the team.
- **Working in ambiguity:** Partner closely with designers, PMs, and engineers in a fast-paced environment where problems are often loosely defined and teams optimize for speed and impact.
- **Owning the research function within Canvas:** Operate with a high level of autonomy as the dedicated researcher on the team, helping establish how research informs decision-making in one of Goodnotes' most important product areas.
- **Shaping the future of Canvas:** Influence the evolution of a strategic product area that will become the foundation for many future Goodnotes experiences.

## The skills you will need to be successful:

- 1–4 years of experience in UX research, customer research, product discovery, or adjacent user-focused roles, ideally within fast-paced product environments.
- AI-native approach to work, with enthusiasm for leveraging AI tools to improve research speed, scale, and operational efficiency.
- Strong product mindset with the ability to connect user insights to product decisions, prioritization, and business impact.
- Experience independently planning and conducting qualitative research, including moderated and unmoderated interviews, and synthesizing findings into actionable insights.
- Growth mindset with strong curiosity, adaptability, and openness to feedback and continuous learning.
- Comfortable operating in ambiguous, low-process environments with a high level of ownership, autonomy, and bias toward execution.

## The interview process:

- **Talent Intro Call:** A conversation with our Talent Acquisition team to dive into your experience, what motivates you, and why you're interested in joining Goodnotes.
- **Take-home exercise:** Presenting a UXR summary on a given topic via a short video recording.
- **Hiring Manager Interview:** A deeper dive into your background, ways of working, and how you navigate ambiguity, ownership, and fast-paced environments.
- **Role-Specific Assessment:** A live session focused on the core research skills required for the role. This is your chance to show us how you approach user interviews, synthesis, and actionable insight generation.
- **Values Based Panel Interview:** A conversation with 2–3 team members centered on our company values and collaborative working style.
- **AI Literacy:** As an AI-first company, we'll meet with one of our AI champions to discuss your curiosity, understanding, and practical use of AI tools in your daily workflow.

## What's in it for you:

- **Customized Growth & Wellness Budgets:** We provide dedicated stipends for the things that keep you at your best, including noise-canceling headphones for deep focus, professional training, personal development, and health and wellness activities.
- **Global Connectivity:** While we embrace flexible work, we love seeing each other. We provide sponsored visits to our beautiful office locations to foster face-to-face collaboration.
- **Company-Wide Offsites:** Once a year, we gather the entire global team in person to celebrate our wins, align on our vision, and build lasting connections.
- **Comprehensive Health Coverage:** Your well-being is our priority. We offer premium medical insurance for you and your dependents to ensure peace of mind for your whole family.

Job Application for UX Researcher (12-months Fixed-Term Contract – Renewable / Convertible)⁠ at Goodnotes

Qualitative Research

UX Researcher

User Interviews

User Research

The role is a 12-month fixed-term contract for a UX Researcher at Goodnotes in London, focusing on user research for the Canvas team. Responsibilities include conducting high-volume user research, synthesizing insights, and leveraging AI tools. The position offers autonomy and the potential for contract renewal or conversion.

Design

Good Systems is the parent company behind Goodnotes, where millions of people capture and develop their ideas.

Goodnotes is where we started, and it's now the foundation for a growing family of products. By reimagining how we interact with information, we're bringing together human creativity and the breakthrough capabilities of AI.

We build products that help people turn good thinking into good work.

## Our Values

**Dream big**

- Be visionary, strategic, and open to innovation

**Build great things**

- Work in service of our users, always improving and pushing higher

**Operate like an owner**

- Take responsibility with bold decision-making and bias for action

**Win like a sports team**

- Be trusting and collaborative while empowering others

**Learn and grow fast**

- Never stop learning and iterate fast

**Share our passion**

- Share ideas and practice enthusiasm and joy

**Be user obsessed**

- Empathetic, inquisitive, practical

## About the role

Think of this as a startup within Goodnotes. You'd be embedded in one of our 0-1 product bets - working directly with Steven, our founder, and a small, fast-moving team building something genuinely new inside Goodnotes' AI-native product line. No legacy roadmap, no established playbook. You're helping write the first one.

You'll be the analytical partner for that product: quantifying how features move the business, building the experimentation and instrumentation that lets the team measure impact from day one, and turning ambiguous, undefined problem spaces into clear questions and confident decisions. In a 0-1 environment, that clarity is the difference between shipping the right thing and guessing.

You'll combine analytical precision with product intuition - designing experiments, uncovering the behavioural drivers behind conversion, activation, and retention, and connecting product metric movements straight back to revenue.

Crucially, you won't just do the analysis. You'll build the frameworks, playbooks, and self-serve capability that let the product team answer their own questions — the kind that hold up when you're not in the room. Removing analytics as a bottleneck isn't a side goal here. It's part of the job.

- This role is based full-time onsite at our London (Paddington) office
- This role is a fixed term contract of 1 year

## This is the role for you if you're excited to work on:

- **Defining success metrics & sizing opportunities:** Partner with GTM, Product, and Engineering to set success metrics, size opportunities, and connect product metrics to revenue — ensuring every team knows what "good" looks like.

- **Building the experimentation practice:** Design and analyze experiments with statistical precision, standardize how experiments run across squads, and help the organization move from opinion-driven to evidence-driven decisions.

- **Owning instrumentation & measurement quality:** Work with Engineering on tracking plans and event taxonomy so features are measurable before they ship, not retrofitted after.

- **Turning behavior into insight:** Run deep-dive analyses on funnels, cohorts, activation, and retention, and translate findings into actionable recommendations that drive product and business outcomes.

- **Enabling teams to self-serve:** Teach PMs and product leaders to read experiment results and governed reporting with confidence. Build frameworks others can adapt and extend — reducing the analytics team as a bottleneck.

- **Shaping the agenda:** Proactively surface the questions the product organization should be asking before they're asked, and know when a finding is sufficiently reliable to drive action.

- **Defining good enough:** knowing when a finding is sufficiently reliable to drive action, avoiding the trap of pursuing endless granular accuracy.

## The skills you will need to be successful:

- Significant experience of product analytics in a PLG SaaS, marketplace, or transactional environment. You understand funnels, retention curves, user lifecycle, and how product metrics connect to revenue.
- Deep experimentation experience. You've designed and analysed experiments, and you know the common failure modes (peeking, underpowered tests, bad randomisation, metric gaming) and how to design around them.
- Strong instrumentation and data governance instincts. You've defined tracking plans, and worked with engineering teams on event taxonomy.
- Experience working in AI-native product orgs. You've gone past chatting with Claude/ChatGPT to building proactive agentic workflows that scale insights discovery and delivery with minimal human intervention.
- Strong SQL plus Python and/or R – you write queries and build analyses yourself, regularly.
- A track record of building frameworks others adapt and extend. You make teams smarter, not just yourself heard.
- Excellent communication, you adapt your altitude to the audience
- Comfort operating in ambiguity with autonomy.
- Familiarity with dbt, semantic/BI layer, and governed self-serve stacks (Hex, LightDash, Looker, or similar)

## Preferred:

- Experience in productivity SaaS businesses
- Familiarity with dbt, semantic/BI layer, and governed self-serve stacks (Hex, LightDash, Looker, or similar)
- Causal inference methods beyond A/B tests
- Experience implementing experimentation platforms (e.g. Statsig, Eppo or in-house)
- Familiarity with product analytics tools (Amplitude, Mixpanel, Firebase, or similar)

## The interview process:

- **Talent Intro Call:** A conversation with our Talent Acquisition team to dive into your experience, what motivates you, and why you're interested in joining Goodnotes.
- **Hiring Manager Interview:** A deeper dive into your professional background, your preferred ways of working, and the specific impact you'll have within the team.
- **AI Literacy:** As an AI-first company, we'll meet with one of our AI champions to discuss your curiosity, understanding, and practical use of AI tools in your daily workflow.
- **At-Home Case Study**: A take-home exercise to help you prepare for your live Role-Specific Assessment — you'll receive this in advance so you can work through it at your own pace.
- **Role-Specific Assessment:** A live session building on your case study, focused on the core technical and functional skills required for the role. This is your chance to walk us through how you tackle real-world challenges. This will take place onsite in our Paddington office.
- **Values Based Panel Interview:** A conversation with 2–3 team members centered on our company values. We'll discuss past experiences to see how your approach aligns with our culture.

## What's in it for you:

- **Customized Growth & Wellness Budgets:** We provide dedicated stipends for the things that keep you at your best, including noise-canceling headphones for deep focus, professional training, personal development, and health and wellness activities.
- **Global Connectivity:** While we embrace flexible work, we love seeing each other. We provide sponsored visits to our beautiful office locations to foster face-to-face collaboration.
- **Company-Wide Offsites:** Once a year, we gather the entire global team in person to celebrate our wins, align on our vision, and build lasting connections.
- **Comprehensive Health Coverage:** Your well-being is our priority. We offer premium medical insurance for you and your dependents to ensure peace of mind for your whole family.

People Ops & Talent Lead

Senior Global Talent Acquisition | Building Tech & Non-Tech Teams Across APAC and EMEA 🌏

Badrul Khan

Billy Davidson

Strategic Talent Acquisition Manager

Senior Data Scientist

dbt helps data teams work like software engineers—to ship trusted data, faster.

Data Governance

The role involves working on a new AI-native product line within Goodnotes, focusing on product analytics, experimentation, and building frameworks for self-service analytics. It's a 12-month fixed-term contract based in London.

Data

Goodnotes is a digital note-taking tool for handwritten notes and paper-based information. Thanks to its signature vector ink engine, the app delivers a precise and natural writing experience. It can read handwriting and allow users to search it, as well as convert it to text for easy sharing into other apps or web pages. Goodnotes also supports importing, searching, and navigation through PDF, PowerPoint, Word, image files, and more.

The platform is available across iPhone, iPad and Mac. One of the leading note-taking solutions on the App Store (with over 14,000 positive reviews) it competes with apps like Notability and Paper by WeTransfer. Founded in Hong Kong, Goodnotes now operates across the UK and with a number of new features and acquisitions, it's proving a powerhouse in digital productivity.

### Company Mission

To create the best medium for human and AI collaboration.

### Company Benefits

- Stock options: Meaningful equity in a profitable tech-startup
- Excellent annual leave package + public holidays
- Flexible working hours and location, remote friendly
- Medical insurance for you and your family
- Continuous learning: A learning and development budget for training or courses to build your skills
- Be your best self: A monthly budget for personal growth including books, language/music lessons and online courses
- Noise cancelling headphones
- Monthly wellness budget: Covering gym membership, therapy, massage and more
- Amazing office space in central London and Hong Kong. Travel and lunch are also on us
- Home office set up: Everything you need to create a productive workspace at home
- Sponsored working visa with a relocation package to either of our office locations
- Annual team off-site: Get to know your colleagues
- Professional coffee equipment and freshly roasted beans in our offices

## Role

### Who you are

- Growth or Experimentation Experience: You have experience running A/B tests and funnel analyses with contents, using data-driven hypotheses to improve activation, conversion, and retention of a product
- Content Operations: You have managed a digital content library or asset pipeline end-to-end, keeping multiple stakeholders aligned in a fast-paced environment with a strong eye for detail, quality, and category organization
- Quality Standards: You have a high bar for digital content quality and have previously been responsible for defining what "good" looks like in a digital product context - think templates, planners, notebooks, slides or interactive assets rather than video or social content. You can translate quality standards into clear creator guidelines, and work closely with engineers to understand technical feasibility
- Operationally Rigorous: You've built or significantly improved a process from scratch, providing creative solutions to technical roadblocks. You can clearly articulate what was broken, what you changed, and how you measured the improvement
- Creator or Vendor Management: You have independently managed a pipeline of external vendors or creator partners with minimum supervision while finding ways to streamline and automate repetitive workflows. Familiarity with tools like Zapier, Monday.com, or Zendesk is a plus

### Preferred Skills

- Significant experience working in fast-paced tech environments in business, product marketing, product, or operational roles - preferably in digital consumer products, e-commerce or digital subscription platform
- Experience in productivity platforms such as note-taking, creative design, collaboration services is a plus
- Familiarity with BI tools or analytics platforms (e.g. Amplitude, Hex, or equivalent) is a plus

### What the job involves

- This role sits within the Growth Team, whose mission is to acquire new users, convert them into subscribers, and keep them coming back
- As a Growth Operations Specialist, you won't just manage the template marketplace — you'll use it as a growth lever
- That means sourcing and onboarding high-quality templates, identifying which ones are driving user activation and retention, and working closely with creators to build content that moves users through the funnel
- This role uniquely blends two disciplines: the analytical rigor of a growth experimenter — forming hypotheses, running tests, and interpreting data — and the operational ownership of a marketplace manager, curating a content ecosystem that serves millions of users
- You'll combine operational rigor with a data-driven mindset, running experiments, tracking performance, and turning findings into action
- You'll also manage the relationships with our creator and vendor network end-to-end, from onboarding to performance reporting
- You'll report into the Growth Business Unit and work cross-functionally with Product, Legal, and Finance
- Please note: This role will initially be offered as a 6 month contract position with the possibility to extend

### Key Responsibilities

- Funnel-driven template strategy: Drive conversion optimization across the user funnel with template library. You will use data to identify high-performing templates and will work closely with creators to build templates that specifically target user activation
- Data-driven experimentation: Develop and test hypotheses to improve user's retention and usage with template library. You will use quantitative analysis to identify which template contents are effective in high-quality user acquisition, conversion, and retention
- Product discovery: You will proactively identify user needs based on experimental results to define, discover, and build a new template category
- Digital asset management and operations: Manage the end-to-end template submission pipeline with highest detail and category organization
- Content Creator & Vendor Management: Act as the primary account manager for external vendors, managing vendor or seller onboarding, performance reporting, and contract execution while keeping complex cross-functional initiatives moving forward

### Work Arrangement

- Remote from Europe, UK
- Mid and Senior level
- 6 month contract with possibility to extend
- Salary not provided

Goodnotes Growth Operation Specialist | Welcome to the Jungle (formerly Otta)

Cashier

Digital Asset Management

The Growth Operations Specialist at Goodnotes will manage the template marketplace as a growth lever, sourcing and onboarding high-quality templates, and working closely with creators to drive user activation and retention. This role involves data-driven experimentation and managing relationships with creators and vendors. It is a 6-month contract position with the possibility to extend, and is remote from Europe or the UK.

Goodnotes

About Goodnotes

Jobs

Senior Data Scientist

Growth Operations Specialist

Past roles

About this page