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Hotels

St Pierre Park Hotel & Golf Resort

## Hand Picked Hotels

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.

## Interim Marketing Manager

**Location:** Based at Office in London with the ability to travel to on-site meetings to hotels within the collection as required

**Salary:** Competitive salary, to be discussed during interview

**Job Type:** Full-time, Temporary

**Reporting to:** Head of Marketing

### What will the role involve?

This role spans two exciting areas:

**Central Marketing Communications** – delivering seasonal and F&B campaigns, managing branded materials (menus, brochures, templates), working with our Digital Team to keep web content fresh, and ensuring our hotels have the assets they need.

**Engagement & Events Marketing** – supporting weddings, conferences, and divisional events with targeted campaigns and local activations that drive awareness and bookings.

You'll liaise daily with hotel GMs, Sales & Revenue teams, central functions, and external partners (designers, copywriters, production) to make sure everything lands on time, on brand, and with impact.

### Requirements

• Current Marketing Management experience within a luxury hospitality brand
• Strong organisational skills and ability to coordinate multiple projects simultaneously
• Confident working with external suppliers (designers, copywriters, production) to deliver assets
• Good understanding of digital marketing channels, including email, websites, and social
• Excellent attention to detail (copy, design, brand standards)
• Ability to build positive working relationships with internal stakeholders (hotel GMs, central functions)

### Desirable

• Experience in events or engagement marketing
• Knowledge of CMS/web content management
• Experience in multi-site or luxury brand environments

### Benefits

• A competitive salary package
• An opportunity to be part of an exciting and dynamic team that celebrates Diversity and Inclusion, making lifelong friendships along the way
• Ongoing investment in your career progression, with access to our In House and external training programmes
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service, pro rata on length of contract
• Colleague Assistance Program to support you with whatever life throws at you
• Company Sickness Scheme Benefit
• Company pension scheme and life assurance
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform
• Discounted stays in our hotels and on food, drink, Spa treatments & products
• Annual loyalty awards (like afternoon teas and overnight stays)
• Introduction bonus for new colleague recommendations
• Colleague of the Month awards, which leads to our annual awards ceremony
• Regular team gatherings and appreciation events

Interim Marketing Manager

Content Management

Digital Marketing

Hospitality

Marketing Manager

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands. 
 
Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Delivered by warm and caring colleagues, Hand Picked Hotels are the perfect places for guests to unwind, relax and be pampered. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and again. 
 
Passion for locally sourced food is clear at every hotel. Award-winning chefs create delectable modern British cuisine, served with the best wines, including Villa Saletta wines from Hand Picked’s family owned, Tuscan vineyard. 
 
Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and colleague.

Hand Picked Hotels

Find the ideal Hand Picked Hotel for your break, whether you’re looking for luxury country hotels or an upmarket hotel and spa.

### **Hand Picked Hotels**

**Marketing Manager Hand Picked Hotels**  
**Location: Based at Office in London with the ability to travel to on-site meetings to hotels within the collection as required**  
**Salary: competitive salary, to be discussed during interview**  
**Job Type: Full-time**  
  
**Come and join our Team...**  
We’re looking for a hands-on Marketing Manager to join our Marketing team at Hand Picked Hotels.

This is a combined role spanning central Marketing Communications and Engagement Marketing. The postholder will ensure continuity of day-to-day brand and campaign activity, while also supporting divisional initiatives linked to events and engagement.  
This is a hands-on role requiring excellent organisational skills, stakeholder management, and the ability to coordinate activity across multiple functions and external partners reporting to the Head of Marketing.  
**What will the role involve?**  
This role spans two exciting areas:  
Central Marketing Communications – delivering seasonal and F&B campaigns, managing branded materials (menus, brochures, templates), working with our Digital Team to keep web content fresh, and ensuring our hotels have the assets they need.  
Engagement & Events Marketing – supporting weddings, conferences, and divisional events with targeted campaigns and local activations that drive awareness and bookings.  
You’ll liaise daily with hotel GMs, Sales & Revenue teams, central functions, and external partners (designers, copywriters, production) to make sure everything lands on time, on brand, and with impact.  
**Are you Hand Picked?**  

- We are looking for current Marketing Management experience within a luxury hospitality brand.
- Strong organisational skills and ability to coordinate multiple projects simultaneously.
- Confident working with external suppliers (designers, copywriters, production) to deliver assets.
- Good understanding of digital marketing channels, including email, websites, and social.
- Excellent attention to detail (copy, design, brand standards).
- Ability to build positive working relationships with internal stakeholders (hotel GMs, central functions).

Desirable:  

- Experience in events or engagement marketing.
- Knowledge of CMS/web content management.
- Experience in multi-site or luxury brand environments.

  
**Who we are…**  
Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands,offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.  
  
**What’s in it for you?**  

- A competitive salary package.
- An opportunity to be part of an exciting and dynamic team that celebrates Diversity and Inclusion, making lifelong friendships along the way.
- Ongoing investment in your career progression, with access to our In House and external training programmes.
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service, pro rata on length of contract.
- Colleague Assistance Program to support you with whatever life throws at you.
- Company Sickness Scheme Benefit.
- Company pension scheme and life assurance.
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Discounted stays in our hotels and on food, drink, Spa treatments & products.
- Annual loyalty awards (like afternoon teas and overnight stays).
- Introduction bonus for new colleague recommendations.
- Colleague of the Month awards, which leads to our annual awards ceremony.
- Regular team gatherings and appreciation events.

**Apply Today**  
If you’re an organised marketing all-rounder with hospitality or lifestyle brand experience – and you love juggling campaigns, content, and stakeholders – we’d love to hear from you.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.

United Kingdom of Great Britain and Northern Ireland

The role is for an Interim Marketing Manager at Hand Picked Hotels, based in London with travel required. It involves managing marketing communications and engagement marketing, supporting events, and coordinating with various teams. The position is full-time and temporary, reporting to the Head of Marketing.

Marketing

## Hand Picked Hotels

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today remains a family-owned group with 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel enjoys an extraordinary location from Scotland to the Channel Islands, with views spanning countryside, beaches and woodland.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. While each property is individual, all share our values of family, individuality, community and care, together with a commitment to aiming higher and delighting guests with memorable experiences.

Hand Picked Hotels is committed to protecting the environment for a sustainable future, and all our hotels have received Green Tourism accreditation in recognition of progress in reducing energy use and waste, supporting biodiversity and sourcing responsibly.

## About the role:

This is a hands-on role combining strategic ownership with day-to-day delivery. You will be responsible for our CRM and email programme from strategy, planning and campaign development through to execution, automation, reporting and optimisation.

We are looking for someone who understands that effective CRM in premium and luxury hospitality must do more than drive an immediate booking. Our communications should be desire, tell the stories of our individual hotels and experiences, strengthen guest relationships and create long-term value, while delivering commercial performance.

- Own the CRM communications strategy, campaign calendar and delivery plan, aligned to commercial priorities, customer needs and the Hand Picked Hotels brand.
- Plan, brief, create, build and deliver BAU email campaigns, working with internal and external partners as required.
- Own the quality of CRM communications, ensuring copy, imagery, design, proposition and targeting work together to reflect an elevated hospitality experience as well as deliver commercial objectives.
- Develop segmentation and personalisation strategies that use customer insight to improve relevance, engagement, repeat visits and customer lifetime value.
- Develop, build and optimize automated lifecycle journeys, including opportunities such as welcome/database growth, booking abandonment, pre-arrival, post-stay/rebooking, lapsed guests, high-value guests, cross-property behaviour and member/loyalty journeys.
- Work hands-on within the CRM platform to create audiences, campaigns, automations and tests, continually improving performance through a test-and-learn approach.
- Own CRM reporting and analysis, providing clear visibility of campaign and lifecycle performance, bookings, revenue, conversion, engagement, repeat behaviour, customer value, and turn insight into action.
- Review current CRM activity, customer journeys, database use, customer data and platform capability, and prioritise improvements according to commercial value, customer impact and delivery effort.
- Identify and resolve, or clearly prioritise, data, integration, identity, configuration and automation barriers where they materially affect CRM performance or measurement.
- Own CRM activity supporting the Hand Picked Hotels membership and loyalty proposition and contribute to its ongoing development.
- Manage the relationship with our CRM provider and other relevant agencies or technology partners, ensuring the platform is used effectively and external support delivers value.
- Work closely with Digital, Brand, Revenue and hotel teams to align CRM activity with wider campaigns, availability, guest propositions and business priorities.
- Identify relevant new channels, technologies and AI-enabled ways of working that can improve CRM effectiveness, creativity or productivity, applying appropriate judgement and quality control.

## About you:

- A minimum of 5 years CRM, lifecycle marketing or loyalty experience, with demonstrable ownership of a BAU email and CRM programme.
- Strong experience in premium or luxury hospitality, travel or an elevated lifestyle brand, with an understand of how CRM and build brand desire and tell compelling stories as well as drive revenue.
- Strong copywriting and editorial judgement, an excellent eye for design and a high level of attention to detail.
- Hands-on experience using a sophisticated CRM or marketing automation platform; Bloomreach Engagement experience is strongly preferred.
- Demonstratable experience building and optimising automated lifecycle journeys, segmentation, personalisation and A/B testing.
- Strong commercial and analytical capability, with experience using CRM reporting and tools such as Google Analytics 4 and UTM tracking to understand performance and identify opportunities.
- Strong customer data and database management skills, with the ability to interrogate data quality and work effectively with technical or integration partners.
- Confident and adept in the use of AI tools to support CRM planning, content development, analysis and productivity, with strong judgement and quality control.
- Advanced Excel skills; good knowledge of HTML and CSS would be advantageous.
- A confident stakeholder manager who is comfortable working hands-on across strategy, creative, development, execution, analysis and optimisation.

## What's in it for you:

- A competitive salary package discussed at interview stage.
- Company pension and life assurance scheme.
- Employee Assistance Program to support you with whatever life throws at you.
- Company Sickness Scheme Benefit.
- 28 days holiday per year including Bank Holidays, which will increase with length of service to a maximum of 33 days per year including Bank Holidays based on length on contract.
- Forward career progression, with access to our In House and external training programs, including apprenticeships and other recognised hospitality industry courses which are all supported by our learning and development team.
- Annual loyalty awards (like afternoon teas and overnight stays)
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Opportunity to make lifelong friendships and be part of a team that celebrates Diversity and Inclusion.

**Contract Type:** Temporary (1 year interim contract)
**Location:** London Bridge corporate office with occasional travel to hotels
**Department:** Marketing

Interim - CRM and Loyalty Manager

Marketing Automation

### **Hand Picked Hotels**

**We are looking for an experienced CRM and Loyalty Manager to join Hand Picked Hotels on a 1 year Interim contract. This is a high-impact opportunity to take ownership of our CRM programme, strengthen the quality and automation of our customer communications, and improve commercial performance across our collection of individual hotels.**

Based at our corporate office in London Bridge, with occasional travel to our hotels, you will combine strategic thinking with hands-on delivery. You will help us create communications that inspire guests, bring our hotels and experiences to life, encourage repeat visits and build long-term value.

**Hand Picked Hotels**

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today remains a family-owned group with 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel enjoys an extraordinary location from Scotland to the Channel Islands, with views spanning countryside, beaches and woodland.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. While each property is individual, all share our values of family, individuality, community and care, together with a commitment to aiming higher and delighting guests with memorable experiences.

Hand Picked Hotels is committed to protecting the environment for a sustainable future, and all our hotels have received Green Tourism accreditation in recognition of progress in reducing energy use and waste, supporting biodiversity and sourcing responsibly.

**About the role:**

This is a hands-on role combining strategic ownership with day-to-day delivery. You will be responsible for our CRM and email programme from strategy, planning and campaign development through to execution, automation, reporting and optimisation.

We are looking for someone who understands that effective CRM in premium and luxury hospitality must do more than drive an immediate booking. Our communications should be desire, tell the stories of our individual hotels and experiences, strengthen guest relationships and create long-term value, while delivering commercial performance.

- Own the CRM communications strategy, campaign calendar and delivery plan, aligned to commercial priorities, customer needs and the Hand Picked Hotels brand.
- Plan, brief, create, build and deliver BAU email campaigns, working with internal and external partners as required.
- Own the quality of CRM communications, ensuring copy, imagery, design, proposition and targeting work together to reflect an elevated hospitality experience as well as deliver commercial objectives.
- Develop segmentation and personalisation strategies that use customer insight to improve relevance, engagement, repeat visits and customer lifetime value.
- Develop, build and optimize automated lifecycle journeys, including opportunities such as welcome/database growth, booking abandonment, pre-arrival, post-stay/rebooking, lapsed guests, high-value guests, cross-property behaviour and member/loyalty journeys.
- Work hands-on within the CRM platform to create audiences, campaigns, automations and tests, continually improving performance through a test-and-learn approach.
- Own CRM reporting and analysis, providing clear visibility of campaign and lifecycle performance, bookings, revenue, conversion, engagement, repeat behaviour, customer value, and turn insight into action.
- Review current CRM activity, customer journeys, database use, customer data and platform capability, and prioritise improvements according to commercial value, customer impact and delivery effort.
- Identify and resolve, or clearly prioritise< data, integration, identity, configuration and automation barriers where they materially affect CRM performance or measurement.
- Own CRM activity supporting the Hand Picked Hotels membership and loyalty proposition and contribute to its ongoing development.
- Manage the relationship with our CRM provider and other relevant agencies or technology partners, ensuring the platform is used effectively and external support delivers value.
- Work closely with Digital, Brand, Revenue and hotel teams to align CRM activity with wider campaigns, availability, guest propositions and business priorities.
- Identify relevant new channels, technologies and AI-enabled ways of working that can improve CRM effectiveness, creativity or productivity, applying appropriate judgement and quality control.

**About you:**

- A minimum of 5 years CRM, lifecycle marketing or loyalty experience, with demonstrable ownership of a BAU email and CRM programme.
- Strong experience in premium or luxury hospitality, travel or an elevated lifestyle brand, with an understand of how CRM and build brand desire and tell compelling stories as well as drive revenue.
- Strong copywriting and editorial judgement, an excellent eye for design and a high level of attention to detail.
- Hands-on experience using a sophisticated CRM or marketing automation platform; Bloomreach Engagement experience is strongly preferred.
- Demonstratable experience building and optimising automated lifecycle journeys, segmentation, personalisation and A/B testing.
- Strong commercial and analytical capability, with experience using CRM reporting and tools such as Google Analytics 4 and UTM tracking to understand performance and identify opportunities.
- Strong customer data and database management skills, with the ability to interrogate data quality and work effectively with technical or integration partners.
- Confident and adept in the use of AI tools to support CRM planning, content development, analysis and productivity, with strong judgement and quality control.
- Advanced Excel skills; good knowledge of HTML and CSS would be advantageous.
- A confident stakeholder manager who is comfortable working hands-on across strategy, creative, development, execution, analysis and optimisation.

**What’s in it for you:**

- A competitive salary package discussed at interview stage.
- Company pension and life assurance scheme.
- Employee Assistance Program to support you with whatever life throws at you.
- Company Sickness Scheme Benefit.
- 28 days holiday per year including Bank Holidays, which will increase with length of service to a maximum of 33 days per year including Bank Holidays based on length on contract.
- Forward career progression, with access to our In House and external training programs, including apprenticeships and other recognised hospitality industry courses which are all supported by our learning and development team.
- Annual loyalty awards (like afternoon teas and overnight stays)
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Opportunity to make lifelong friendships and be part of a team that celebrates Diversity and Inclusion.

Join Hand Picked Hotels

If you are excited by the opportunity to combine customer insight, creative storytelling and commercial performance, we would love to hear from you.

This role involves strategic ownership and day-to-day delivery of CRM and email programs, focusing on campaign development, execution, and optimization for Hand Picked Hotels.

Interim CRM and Loyalty Manager

## Interim Head of Marketing - Channel Islands

**Contract Type:** Temporary (Maternity Cover)

**Location:** Channel Islands (ideally based in Guernsey or Jersey, with consideration for London-based with monthly travel)

**Reporting To:** Commercial Marketing Director

### About the Role

Bring our island hotels to life through inspired, commercially focused marketing. You'll lead the marketing strategy for our Channel Islands Division, inspiring demand and strengthening the profile of our distinctive island hotels, restaurants, bars, spas, health clubs and event spaces.

This is an exciting opportunity to combine strategic leadership with hands-on delivery, creating campaigns and partnerships that engage guests, celebrate the destination and translate creativity into measurable commercial growth.

### Key Responsibilities

**Shape the divisional marketing strategy**

• Create annual and quarterly marketing plans aligned with revenue, guest and brand objectives.
• Deliver integrated campaigns across the most effective channels for each hotel and audience.
• Lead the divisional events calendar and bring core Group seasonal campaigns to life locally.
• Manage the marketing budget, prioritising investment against agreed goals and measurable return.

**Build distinctive brands and compelling campaigns**

• Develop creative campaigns that strengthen awareness and the Division's strategic positioning.
• Create local and destination partnerships that build reach, relevance and commercial opportunity.
• Develop propositions that position our hotels as leading destinations for weddings, meetings and events.
• Drive demand for restaurants, bars, spa experiences and health club membership in local markets.
• Supply engaging stories, imagery and themes for Group content and magazine activity.

**Accelerate digital and social performance**

• Work with digital teams and agencies to improve SEO, paid media, qualified traffic and conversion.
• Ensure every Channel Islands hotel and outlet is represented accurately and compellingly online.
• Use CRM and loyalty insight to grow consented audiences across stays, dining, wellness and events.
• Lead the divisional social media plan, ensuring content is engaging, consistent and brand aligned.

**Lead through collaboration and insight**

• Partner with General Managers and commercial and operational teams to align marketing with business priorities.
• Manage PR support, media opportunities and reputation matters with sound judgement and pace.
• Lead agencies, freelancers and suppliers against clear briefs, budgets and performance expectations.
• Develop the Marketing Assistant and report clearly on objectives, budgets, KPIs and recommended actions.

### Required Qualifications & Experience

• Significant marketing management experience within a luxury hospitality brand, with exposure to destination marketing.
• A strong record of developing and delivering integrated, multi-channel marketing plans.
• Commercial acumen, with experience managing budgets and measuring return on investment.
• Sound knowledge of digital marketing, including SEO, paid media, CRM, social and conversion.
• A flair for brand positioning, content and campaigns that connect with different audiences.
• Experience of PR, reputation management and productive external partnerships.
• Outstanding stakeholder skills and the confidence to influence across hotels and Group teams.
• A collaborative, organised and hands-on leadership style, with experience developing others.
• Strong analytical, communication and presentation skills, with a clear focus on results.

### Benefits

• Competitive salary package plus performance bonus (discussed at interview).
• Company pension scheme, life insurance and single private medical cover.
• 28 days holiday (including bank holidays) and enhanced sick pay.
• Access to wellbeing support through our Employee Assistance Programme.
• Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
• Colleague discounts on hotel stays, food and drink, and annual loyalty rewards.
• Access to retail and wellness discounts through our online benefits platform.
• A welcoming, inclusive culture where long-term friendships and diversity are celebrated.

Interim Head of Marketing - Channel Islands

Marketing Strategy

Chief Marketing Officer

### **Hand Picked Hotels**

**Head of Marketing - Channel Islands Division this is a maternity cover contract, ideally based in the Channel Islands, however consideration to be based in London with monthly travel.**  
**Hand Picked Hotels**  
Bring our island hotels to life through inspired, commercially focused marketing  
Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today remains a family-owned group with 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel enjoys an extraordinary location from Scotland to the Channel Islands, with views spanning countryside, beaches and woodland.  
Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. While each property is individual, all share our values of family, individuality, community and care, together with a commitment to aiming higher and delighting guests with memorable experiences.  
Hand Picked Hotels is committed to protecting the environment for a sustainable future, and all our hotels have received Green Tourism accreditation in recognition of progress in reducing energy use and waste, supporting biodiversity and sourcing responsibly.

We're looking for an exceptional Head of Marketing to lead the marketing strategy for our Channel Islands Division, inspiring demand and strengthening the profile of our distinctive island hotels, restaurants, bars, spas, health clubs and event spaces.  
This is an exciting opportunity to combine strategic leadership with hands-on delivery, creating campaigns and partnerships that engage guests, celebrate the destination and translate creativity into measurable commercial growth.

**About the role:**  
Reporting to the Commercial Marketing Director, you'll work closely with our Channel Islands Hotel General Managers and Group Commercial Marketing team to develop and deliver an integrated divisional marketing strategy aligned with our brand and wider commercial objectives.  
You'll lead and deliver activity across campaigns, digital, social media, CRM, PR, partnerships and local destination marketing, using insight and performance data to grow revenue and guest engagement across every part of the hotel experience.

Leading and developing the Marketing Assistant, you will unite hotel teams, central specialists, agencies and local partners around clear priorities, compelling stories and ambitious results.  
**Shape the divisional marketing strategy**  

- Create annual and quarterly marketing plans aligned with revenue, guest and brand objectives.
- Deliver integrated campaigns across the most effective channels for each hotel and audience.
- Lead the divisional events calendar and bring core Group seasonal campaigns to life locally.
- Manage the marketing budget, prioritising investment against agreed goals and measurable return.

**Build distinctive brands and compelling campaigns**  

- Develop creative campaigns that strengthen awareness and the Division's strategic positioning.
- Create local and destination partnerships that build reach, relevance and commercial opportunity.
- Develop propositions that position our hotels as leading destinations for weddings, meetings and events.
- Drive demand for restaurants, bars, spa experiences and health club membership in local markets.
- Supply engaging stories, imagery and themes for Group content and magazine activity.

**Accelerate digital and social performance**  

- Work with digital teams and agencies to improve SEO, paid media, qualified traffic and conversion.
- Ensure every Channel Islands hotel and outlet is represented accurately and compellingly online.
- Use CRM and loyalty insight to grow consented audiences across stays, dining, wellness and events.
- Lead the divisional social media plan, ensuring content is engaging, consistent and brand aligned.

**Lead through collaboration and insight**  

- Partner with General Managers and commercial and operational teams to align marketing with business priorities.
- Manage PR support, media opportunities and reputation matters with sound judgement and pace.
- Lead agencies, freelancers and suppliers against clear briefs, budgets and performance expectations.
- Develop the Marketing Assistant and report clearly on objectives, budgets, KPIs and recommended actions.

**About you**  
You'll be an accomplished senior marketing professional with the commercial mindset, creativity and leadership presence to build demand for a diverse luxury hospitality portfolio. Comfortable moving between strategy and delivery, you'll know how to turn insight and distinctive stories into campaigns that inspire guests and achieve measurable results.  
**You'll also bring:**  

- Significant marketing management experience within a luxury hospitality brand, with exposure to destination marketing.
- A strong record of developing and delivering integrated, multi-channel marketing plans.
- Commercial acumen, with experience managing budgets and measuring return on investment.
- Sound knowledge of digital marketing, including SEO, paid media, CRM, social and conversion.
- A flair for brand positioning, content and campaigns that connect with different audiences.
- Experience of PR, reputation management and productive external partnerships.
- Outstanding stakeholder skills and the confidence to influence across hotels and Group teams.
- A collaborative, organised and hands-on leadership style, with experience developing others.
- Strong analytical, communication and presentation skills, with a clear focus on results.

**Why join Hand Picked Hotels?**  
At Hand Picked Hotels, you'll have the opportunity to shape the marketing direction of a unique collection of luxury hotels in one of the most distinctive destinations in the British Isles.  
You'll work alongside passionate hotel and commercial teams, influence divisional strategy and create campaigns that showcase the character, experiences and warm hospitality of our Channel Islands hotels.  
This is a rare opportunity to combine destination marketing, brand storytelling and commercial leadership in a varied role with genuine scope to make an impact.  
If you're inspired by luxury hospitality, energised by ambitious commercial goals and ready to bring the Channel Islands story to new audiences, we'd love to hear from you.  
**Our Benefits:**  

- Competitive salary package plus performance bonus (discussed at interview).
- Company pension scheme, life insurance and single private medical cover.
- 28 days holiday (including bank holidays) and enhanced sick pay.
- Access to wellbeing support through our Employee Assistance Programme.
- Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
- Colleague discounts on hotel stays, food and drink, and annual loyalty rewards.
- Access to retail and wellness discounts through our online benefits platform.
- A welcoming, inclusive culture where long-term friendships and diversity are celebrated.

Lead the marketing strategy for Hand Picked Hotels' Channel Islands Division, focusing on strategic leadership and hands-on delivery of campaigns to drive commercial growth.

St Pierre Park Hotel & Golf Resort

Jobs

Interim Marketing Manager

Interim CRM and Loyalty Manager

Interim Head of Marketing

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