Interim Head of Supply Chain & Quality
Job Description
Interim Head of Supply Chain - 10m FTC
Location: Hybrid, London, United Kingdom
Contract Type: Fixed-term contract (approximately 10 months)
Ideal Start Date: September 2026
Reporting to: Managing Director
Role Overview
Lead procurement, supply chain & quality functions in a fast-growing beauty business. You will be responsible for shaping and managing strategy across all three areas, overseeing multiple product categories on Direct Procurement, and ensuring the supplier base aligns with the company's innovation and growth objectives. Work to optimise supply chain agility & inventory levels while integrating new tools to drive efficiency and implementing a robust QC management strategy alongside developing Trinny London's QMS. Manage and coach a team of 4 direct reports with a focus on driving performance across cost, quality, and supply chain agility.
Key Responsibilities
Overall Responsibility:
- Partner with Finance on Inventory & Cost Management process, cycle & methodology to ensure overview of costs, spend and evolution
- Proactively manage operations risks at a global level, ensuring compliance with regulatory, financial, and ethical standards
- Deliver the best total cost of ownership for the business, optimising costs through negotiation, value engineering, and supply chain efficiencies - on all products
- Coach, mentor, and develop the team, ensuring strong collaboration and continuous development within the team
Procurement Strategy & Supplier Management
- Lead the execution of the overall Procurement strategy for all products for sale, aligned with business goals and growth targets
- Lead high-level/high-stakes negotiations with suppliers, ensuring agreements deliver the best balance of cost, quality, innovation, and supply chain reliability
- Drive SRM program, ensuring continuous improvement in supplier performance across cost, quality, supply chain, social & sustainable, and innovation
- Execute supplier strategies, including selection, on-boarding, performance management, and exit strategies
Supply Planning & Inventory Management
- Support implementation of new AI Planning tools
- Manage finished goods and component inventory in line with existing targets, maintaining availability
- Continuously review and refine supply chain processes to improve margin, agility — reducing lead times, and ensuring the business can respond quickly to changes in demand
Quality Assurance & Compliance
- Drive the implementation of a risk management Quality Control strategy
- Uphold quality standards across the supply base, maintaining the cross-functional ways of working with Procurement and Product Development already established
- Continued implementation of Quality Management System processes to drive a culture of efficiency
Requirements
- Extensive background in supply chain leadership, specifically across procurement and supply planning, with a clear history of delivering results. Experience of leading a quality team is desirable but not essential
- Comprehensive expertise within the beauty sector, including deep knowledge of third-party manufacturing and packaging supplier landscapes
- A holistic understanding of the end-to-end cosmetics supply chain, spanning from initial product development through to final delivery
- Proven ability to lead, mentor, and scale high-performing teams within a rapidly evolving, high-growth environment
- Strong experience with data reporting tools, with NetSuite experience desirable
- Proven experience leading high-stakes supplier negotiations
- Experience partnering closely with Finance and Product Development teams
- Familiarity with cosmetics regulatory frameworks and quality management systems is highly desirable
- Eligibility to work in the UK
Benefits
- Hybrid and flexible working, with core working hours
- 25 days holiday (plus spontaneous Wellbeing Days, Early Finish Fridays and Summer Fridays)
- Welcome to Trinny London Starter Stack and swag
- Your Beauty Wallet: £500 annual product allowance to explore and enjoy Trinny London products
- Company discount for yourself, your friends, and family
- Vitality health scheme, EAP and Medicash (including dental, optical & audiological care)
- Annual personal training and development budget
- Enhanced family friendly packages to support birthing & non-birthing parents
- Pension scheme
- Workplace nursery scheme
- Cycle to work scheme
- T-Parties (office socials, summer and festive celebrations)
- Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)
About the Company
Welcome to Trinny London!
Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.
We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.
Our Values
We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow.
We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.
Our Commitment
We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Hiring for this role instead?
Go Fractional matches companies with pre-screened Director of Supply Chain talent on fractional and contract engagements.
Hire a Director of Supply Chain