Starling Bank

Interim Senior Compliance Officer

Starling BankPosted Apr 26, 2026

Job Description

Role

Who you are

  • Deep working knowledge of relevant laws, regulations, and industry best practices related to compliance, and financial services, including BCOBs, CONC, LSB, PSD2, SYSC and MCOBs (advantageous) etc
  • Excellent communication (written and verbal), relationship building and influencing skills, with the ability to communicate effectively to a variety of audiences, including senior management and committees
  • Proven analytical skills and problem solving skills, with the ability to understand and interpret business knowledge
  • Detailed knowledge and experience of identifying key Conduct and Compliance risks
  • Sound judgement and decision making, planning and prioritisation skills, with the ability to see things through to resolution at all times
  • Proactive with regards to ownership and oversight of emerging and existing compliance and conduct issues and risks
  • Have a naturally curious and inquisitive approach to work, proactively questioning the status quo where appropriate
  • Be resilient and not shy away from having difficult conversations
  • Willingness to share knowledge with the team and collaborate across all product lines with all members of the team
  • You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway

What the job involves

  • We're looking for a Senior Compliance Office to provide second line of defence (2LoD) regulatory compliance advice and guidance, as well as oversight and challenge to the 1LoD (first line of defence) / business teams, so that they meet their regulatory obligations and effectively manage their regulatory compliance and conduct related risks (including the delivery of good customer outcomes)
  • Please note; this is a 9-month fixed term contract from April - December
  • Provide product specific advice as part of a high performing Conduct & Compliance Advice team on a day-to-day basis, ensuring that timely and accurate regulatory compliance and conduct related advice, guidance and support is provided, as well as independent challenge and oversight, to Starling Bank's first line of defence (1LoD) / business teams
  • Compliance advice will cover all current (and future) products, services and activities across the Bank, as well as overarching compliance requirements, such as Consumer Duty, conduct risk, SMCR, outsourcing, product governance, vulnerable customers, complaints, conflicts of interest etc.,)
  • Build strong relationships with 1LoD to deliver a collaborative working environment between Compliance and the business
  • Support with the development / implementation of the requisite conduct risk and compliance frameworks and policies in line with the Bank's Enterprise-Wide
  • Support with the Compliance Team's monthly reporting pack(s)
  • Ability to approve and sign off financial promotions and marketing across all products and services the Bank offers
  • Oversee the submission of SMF applications to the Regulators and ensure the Bank's Management Responsibilities Map remains up to date and accurate

Contract Details:

  • 9-month Fixed Term Contract (April - December)
  • Senior and Expert level
  • Locations: Cardiff, London, Manchester
  • 1-5 days a week in office
  • Salary not provided

Benefits:

  • Time off: 25 days holiday, plus your birthday as an extra freebie. You can also opt out of bank holidays and take them when works for you!
  • Health insurance: Private health insurance with Vitality Health, one of the UK's leading private medical insurers
  • Pension scheme
  • Paid volunteering leave: Up to 16 hours paid leave a year for causes meaningful to you
  • Gym & cycle to work schemes: Discounted gym memberships and cycle to work schemes through salary sacrifice
  • Perkbox: Wide range of retail, entertainment and leisure discounts and cash back

About the Company

Company mission

To solve our customer's problems - and build the best bank in the world.

Starling is a mobile-first bank offering personal, joint and business accounts. The company started focused on consumer banking but has found most of its success competing in the business banking space. It has caught up with competitors and built a more complete offering for businesses.

In April 2019, Starling received a £100M grant to accelerate building a full suite of digital banking products, including intelligent forecasting tools, digitally-enabled relationship management functions, and lending products. The company has since raised significant rounds of funding with leading investors such as Goldman Sachs, achieving a total funding of $1.2bn.

As well as continuing to expand in the UK, Starling is expanding in Europe and has launched an international bank in Dublin, allowing it to offer its current account across the European Union post-Brexit. The company is known for understanding what its customers want and continues to build out its range of third-party products within its banking app through support from its open API. Having achieved profitability, it currently has 26 integrations, including Xero, with that figure continuing to grow.

Company Stats:

  • 1001+ employees
  • 43% female employees
  • 40% employee growth in 12 months
  • Led by a woman
  • Glassdoor rating: 3.9/5
  • Trustpilot rating: 4.1/5

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